-
Abstract:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground
by offering services for inventory and collaborative planning. (...)
Excerpt related to
computer service management software:
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by
offering services for ...
Published:
2006-03-16
-
Abstract:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerings increase customer retention, and draw new service business, providing an additional, low risk and likely
repeated revenue stream over a long period of owner (...)
Excerpt related to
computer service management software:
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service
and enhanced offerin...
Published:
2005-08-02
-
Abstract:
On October 4, Computer Associates International, Inc. (CA), Baan Japan, and EXE Inc. announced a strategic alliance designed
to enable Japanese companies to create total solutions for the rapidly growing supply chain management (SCM) field. The companies
will jointly market the new solutions, which will (...)
Excerpt related to
computer service management software:
On October 4, Computer Associates International, Inc. (CA), Baan Japan, and EXE Inc. announced a strategic alliance designed
to enable Japanese co...
Published:
1999-10-13
-
Abstract:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as WebEx, Webcom, MCA Solutions, and Ariba are delivering applications as SaaS. (...)
Excerpt related to
computer service management software:
Applications are more often outsourced than infrastructure, and this is increasingly done through software as a service (SaaS).
Vendors such as We...
Published:
2006-03-17
-
Abstract:
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled
an interesting portfolio of applications designed to support Application Service Providers. (...)
Excerpt related to
computer service management software:
On June 14th, Nortel Networks unveiled their Comprehensive Service Management Solution for the ASP Market. They've assembled
an interesting portf...
Published:
2000-07-07
-
Abstract:
New technology, such as virtual machines and high-speed internet communication, is leading to wider remote application hosting.
Here is a tutorial-level technical explanation of how it’s being driven (...)
Excerpt related to
computer service management software:
New technology, such as virtual machines and high-speed internet communication, is leading to wider remote application hosting.
Here is a tutoria...
Published:
2008-07-02
-
Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
computer service management software:
... items packaged together as kits (such as the components of a computer system) and sold
to ... Legal Practice Management: AppFinity Software, San Francisco ...
Published:
2005-01-20
-
Abstract:
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing
its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point. (...)
Excerpt related to
computer service management software:
In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing
its numbers in the f...
Published:
2000-10-24
-
Abstract:
Symix is regarded as the originator of the extended ERP concept (CSRP), which has proven to be so attractive to mid-market
enterprises that two other leading mid-market vendors entered into specific R&D and licensing agreements with Symix to gain
access to its SyteAPS. Despite a highly competitive enviro (...)
Excerpt related to
computer service management software:
Symix is regarded as the originator of the extended ERP concept (CSRP), which has proven to be so attractive to mid-market
enterprises that two ot...
Published:
1999-09-01
-
Abstract:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials and accounting, asset management, and human capital management applications to supply chain management
and channel management solutions. (...)
Excerpt related to
computer service management software:
Software-as-a-service solutions are emerging to address almost every business application need considered "mission critical"
including financials ...
Published:
2007-01-15
-
Abstract:
BMC Software, (NASDAQ: BMCS), has released a new product called Web DBA, designed to provide what they refer to as “application
service assurance™”. The product is still in beta, and currently only supports Oracle, and is available for download and
trial over the web. (...)
Excerpt related to
computer service management software:
... they refer to as "application service assurance", today ...
successfully "co-op" with Computer Associates, given ... access, browser-based
instance management, an on ...
Published:
2000-05-31
-
Abstract:
BMC Software,Inc. (Nasdaq:BMCS) gets slapped with a class action lawsuit claiming that BMC insiders made false statements
about the strength of sales and integration of acquisitions, sold stock when BMC was trading at an all time high, then announced
that third quarter FY00 earnings would be much worse t (...)
Excerpt related to
computer service management software:
... has been created in Computer Associates with ... Customers evaluating
BMC's software offerings should continue the ... the makeup of corporate management,
and overall ...
Published:
2000-03-01
-
Abstract:
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible.
Hence the need for knowledge management software, which helps companies segment and then distribute the information their
customers want to know. (...)
Excerpt related to
computer service management software:
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence
the need for knowle...
Published:
2007-12-12
-
Abstract:
Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers
and more options for supply contracts. Managers who buy energy need to have more information about projected operational
energy demand in order to get the best energy prices. T (...)
Excerpt related to
computer service management software:
Energy purchasing has become increasingly complex as a result of deregulation. The deregulated market provides more suppliers
and more options fo...
Published:
2002-08-09
-
Abstract:
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International
in 1999 has nearly doubled the company's size. (...)
Excerpt related to
computer service management software:
Geac has acquired in excess of 40 companies around the world. Geac's purchase of UK-based ERP software maker JBA International
in 1999 has nearly ...
Published:
2000-03-01
-
Abstract:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this through the acquisition of a pure-play PLM vendor, or through internal technology development. (...)
Excerpt related to
computer service management software:
Oracle is in the processing of developing their product lifecycle management capabilities. The question is whether they will
accomplish this throu...
Published:
2006-02-03
-
Abstract:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision hierarchy, and highlights the dramatic value proposition available to companies that deploy advanced service
strategies and decision-support tools to address th (...)
Excerpt related to
computer service management software:
This article describes the unique challenges of the service supply chain, provides a framework for understanding the service
management decision h...
Published:
2004-06-22
-
Abstract:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst its competitors. (...)
Excerpt related to
computer service management software:
ROI System is definitely a "user's vendor" that should raise the bar for customer care best practices amongst
its competitors.
Published:
2003-06-04
-
Abstract:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist.
If you analyze hardware maintenance from an enterprise perspective, you will identify those options and ensure the cost-effective
delivery of those services. (...)
Excerpt related to
computer service management software:
Hardware maintenance can represent a significant information technology cost, but options for managing that cost exist. If
you analyze hardware m...
Published:
2000-10-24
-
Abstract:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from
those offered by the enterprise resource planni (...)
Excerpt related to
computer service management software:
Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization.
Some project...
Published:
2005-12-13