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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 computer service proposal letter


E-learning and Organizational Culture
The success of an e-learning initiative depends as much on the people and culture of the organization as it does on the technology used. Several corporate

computer service proposal letter  (TCO) studies showed that computer support is a fairly constant cost regardless of how it is organized. Training is a lot like that too. There is a natural cycle of central training organizations. As corporations grow, each department recognizes the need for training and starts to deliver and manage its own training. The cost of this is largely invisible to senior executives. At some point in the growth cycle, a smart new vice-president sees an opportunity to save money by centralizing training. After

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


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A Well-designed Solution for Sourcing: Its Technological Foundation and How It Works


TradeStone has developed an application that can be quickly configured to shift data in and out of traditional enterprise planning systems. Organizations can thus more easily intertwine basic procurement information with crucial sourcing data such as specifications, schedules, and statuses.

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Computer Associates DecisionBase is an Extract/Transform/Load tool designed to help in the population and maintenance of data warehouses. First released in March of 1998, the product is geared towards large implementations with the need for metadata management. The current release is 1.9, which is the fourth release of the product.

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Identify and Leverage Your Existing Service Life Cycles


Service management has become critical for today’s organizations. To remain competitive, businesses need more appropriate services to support their customers, suppliers, and business partners. Discover how “service cycles” have evolved since the 1990s, learn how to make hidden service life cycles visible, and find out how, once they are visible, they can help you improve services and align IT with business objectives.

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Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

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The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations


Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling engine.

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