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Software Functionality Revealed in Detail
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 computer telephone integration


Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
The days of telephone switchboard operators are long gone. In today@s electronic age, through private branch exchange (PBX) technology, operators have been

computer telephone integration  Decades of Hacking into Computer . Tips and tricks to help PBX users optimize their business phone setup. For those of us who were around in the mid-1970s, the idea of a telephone switchboard ' or at least the old phone company - may be forever tainted by the Saturday Night Live skit in which Lily Tomlin, as a switchboard operator, randomly disconnects calls and infamously declares, We don't care, we don't have to... we're the phone company. Thankfully, the last 30 years have brought switchboards

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » computer telephone integration

Active Voice Adds Unified Messaging to Cisco’s CallManager


The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency on external hardware to achieve UM, resulting in up to a 20% savings to Enterprise clients.

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Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

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Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

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The Lexicon of CRM - Part 1: From A to I


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

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Logility Works with AdapChain to Accelerate Supply Chain and Enterprise Integration


Logility recently announced the culmination of work they have been doing with supply chain consultant AdapChain to simplify the SCM to ERP integration process. AdapChain and Logility have developed templates designed to accelerate the integration of Logility Voyager to major ERP systems, with specific integrations created for SAP, Oracle, and Infor. Logility and AdapChain, a certified SAP

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CSC (Computer Sciences Corporation)


For more than 50 years, we at CSC have developed smart, technology-enabled solutions to solve our clients' toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations. Over the past five decades, technology has radically changed the world we live in. We have remained at the forefront of our business because we have understood how to use technology change and innovation to deliver value to our clients.We are often asked, "What is it that you do?" We tell them, humbly and yet truthfully: we do amazing things. We help solve big challenges. Technically complex, mission-critical challenges. Watch our video, which brings to life a few of those challenges through four short case studies. Or, read from a list of hundreds of our client success stories.

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Informatica PowerCenter 5 Enables Enterprise Data Integration


Informatica Corporation’s Informatica PowerCenter 5 is a platform for integrating data to be deployed in e-Business applications, analytic applications and data warehouses, including a wide range of data sources, from enterprise resource planning (ERP) systems such as SAP R/3 and PeopleSoft, to web logs and Siebel applications. Market validation of its offerings is shown in a record Q4 of 2000, with a 150% increase in revenue over the previous year.

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Western Computer Inc.


Western Computer has been providing ERP, CRM, supply chain management and business intelligence solutions for over two decades. We specialize in Microsoft Dynamics AX and Microsoft Dynamics NAV ERP solutions. Western Computer has helped 100’s of midsize, or larger, businesses in selecting, implementing and reaching their ROI objectives. The majority of our customer base is in manufacturing, distribution or project driven business.When our customers are asked what differentiates Western Computer from other Service Providers or Value Added Resellers (VARS), they say it is the world class service they have experienced from our team. Our 400+ customers are serviced by a team of over 150 experienced professionals throughout Canada and the United States.As a premier Microsoft Solution Provider we supply the three critical elements of a successful implementation: 1. World class products with Microsoft Dynamics products and CfMD ISV partners2. World class industry solution with our years of experience solving client problems in specific industries3. World class support with our full-time team of experienced project managers and highly skilled developers ready to assist clients in accessing the full potential of their Microsoft system Western Computer, a Microsoft Gold Enterprise Resource Planning Partner, has joined the prestigious 2011 and 2012 Microsoft Dynamics Inner Circle, an elite group of the most strategic Microsoft Dynamics partners from across the globe with achievements that rank them in the highest echelon of the Microsoft Dynamics global network of partners.

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Global Software Integration: Why Do So Many Projects Fail?


The IT field is littered with failed global software integration sagas. The many reasons for these failures include mismatched capabilities, geographical requirements, and project technical management deficiencies. Global software projects should start with in-depth analysis of features and functions, so the software’s capabilities meet corporate requirements. Find out how to avoid a failed software integration project.

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Seeing Jitterbit Harmony Cloud Integration at SuiteWorld


Jitterbit recently announced general availability of its Harmony Integration Cloud Platform. The gist of the matter of the latest release is that it is now entirely in a public cloud (as an Amazon AWS instance) versus being in disparate private cloud platforms as it was previously.

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