Home
 > search for

Featured Documents related to »  computer telephone integration


Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System
The days of telephone switchboard operators are long gone. In today@s electronic age, through private branch exchange (PBX) technology, operators have been

computer telephone integration  Decades of Hacking into Computer . Tips and tricks to help PBX users optimize their business phone setup. For those of us who were around in the mid-1970s, the idea of a telephone switchboard ' or at least the old phone company - may be forever tainted by the Saturday Night Live skit in which Lily Tomlin, as a switchboard operator, randomly disconnects calls and infamously declares, We don't care, we don't have to... we're the phone company. Thankfully, the last 30 years have brought switchboards Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » computer telephone integration


Surado! A Rising Mid-market CRM Provider
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions

computer telephone integration  Surado's release of its computer telephony integration (CTI) module, based on Intel's NetMerge CT ADE, scheduled for 1st Quarter of 2004, with support for all major telephone switches, will allow a true automated support call center. Some of the Customer Service module features are a referral tracking system, definitely a smart feature to set up relationships between contacts and to identify strategic alliances for cross selling and up selling; the user interface provides a hierarchical view (tree based Read More...
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

computer telephone integration  was introduced by Apple Computer in the late 1970's. Represented by icons, windows, and multiple fonts. H - I   Horizontal Applications - Applications that include functionality across corporate disciplines, such as Sales, Marketing, or Service. IM - Instant Messaging. The ability for two or more users who are online to communicate via text in real time on their computers. Inference Engine - A problem resolution engine that prompts the user to answer questions about the problem that they have, and based Read More...
Active Voice Adds Unified Messaging to Cisco’s CallManager
The Cisco CallManager is an IP based telephony system that will utilize Active Voice’s software to deliver a reduced dependency on external hardware to achieve

computer telephone integration  of unified messaging and computer telephony software solutions, announced that Unity Enterprise-its Windows NT-based true unified messaging server-will support integration with the latest version of Internet Protocol (IP) telephony call processing software from Cisco Systems, Inc.-CallManager 3.01. Source: Active Voice Market Impact Active Voice has added a purely software Unified Messaging (UM) component to Cisco's CallManager 3.01. The software component is being utilized to centralize communication Read More...
Analysis of Active Voice's Acquisition of PhoneSoft, Inc.
Active Voice will integrate all of PhoneSoft's functionality into their existing

computer telephone integration  of unified messaging and computer telephony software solutions announced it has signed a definitive agreement to acquire privately-held PhoneSoft Inc., a leading provider of true unified messaging solutions for Lotus Notes/Domino. Market Impact PhoneSoft, Inc. is a privately held company that focuses on unified messaging solutions (UM), including email, facsimile, and voice mail. PhoneSoft was selected as a finalist for the Beacon award at Lotusphere 2000 in Orlando, FL for its integration and Read More...
Integration with Oracle Fusion Financials Cloud Service
This white paper explores the need for seamless integration when adopting a cloud strategy for financial management, and introduces an approach that can ease

computer telephone integration  financial management, financial process, financial software, cloud financials, financials cloud, Oracle cloud, Oracle financial, financial data integration Read More...
Orchestrating Integration Strategies
Successful enterprise-wide integration strategies for financial institutions (FI) use a holistic approach that formulates a multipronged strategy. This strategy

computer telephone integration   Read More...
Integration is the Name of the Game in Software Systems
This article, originally published in Engineering Times, on how companies are employing ERP is based on an interview with Ben Spencer, TEC’s Senior Director of

computer telephone integration  and sales-onto a single computer system that serves those segments' individual needs. Not an easy task. But vendors such as SAP , Oracle , Baan , and IFS Inc . have continued to tackle the challenges of ERP. Most top vendors' ERP solutions are Web-enabled and give clients options for application service provider-hosted solutions. Unsure of the ASP model, some mid-tier and larger client companies have been more comfortable outsourcing their entire information technology function to companies such as IBM Read More...
How to Optimize Application Integration in Manufacturing
Data integration is a key enabler for supply chain modernization. Competition is driving increased integration of the supply chain, both due to direct cost

computer telephone integration   Read More...
Gates Previews Pen-Based Computer
Microsoft chairman Bill Gates used Comdex to present his next hardware solution, a pen-computing tablet-sized PC code named, amazingly enough, the Tablet PC.

computer telephone integration  Previews Pen-Based Computer Gates Previews Pen-Based Computer R. Krause - November 15, 2000 Event Summary November 13, 2000 Microsoft chairman Bill Gates used his keynote speech at Comdex to unveil a proof of concept system Microsoft calls its Tablet PC . The Tablet is a little over two pounds, and expected to be around the size of a legal pad. Gates apparently believes pad/tablet PCs and pen-based computing are the next big thing(s) in the PC hardware arena. The Tablet currently uses the Crusoe Read More...
Understanding Integration in the SMB Market
Small and medium businesses (SMB) generally purchase integration solutions that conform to plans of their larger business partners. Their decisions are reactive

computer telephone integration   Read More...
The Importance of a Single Platform for Data Integration and Quality Management
Rising data volume is not the only reason companies are concerned with issues of data integration and data quality. The growing numbers of disparate systems

computer telephone integration   Read More...
Innowera Announces Easy Sharepoint/SAP Integration
Innowera, maker of user-friendly SAP data management solutions, has added SharePoint/SAP integration to its Web server. The new features enable easy and

computer telephone integration   Read More...
Global Software Integration: Why Do So Many Projects Fail?
The IT field is littered with failed global software integration sagas. The many reasons for these failures include mismatched capabilities, geographical

computer telephone integration  global software and centralized computer operations significantly increasing the reliability of corporate data and reducing cost. He acted as CIO for Republic National Bank for 18 years. John currently acts as a Senior Advisor to the owners of a computer manufacturing / parts supplier and an offshore knowledge processing outsourcing company. For further information, Contact; Al Uretsky, Managing Partner Estrella Partners Group, LLC Tel.: (623) 594-9283 auretsky@estrellapartners.com Web site: Read More...
How to Make Marketing Integration a Whole Lot Easier
Want to really frighten someone? Invite the poor soul to a meeting titled “Marketing Integration Planning.” Because when marketers hear “integration” they

computer telephone integration   Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others