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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 computer telephony intergration


How to Choose Between VoIP and Unified Communications
Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations

computer telephony intergration  VoIP, unified communications, legacy telephony

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Documents related to » computer telephony intergration

Descartes Acquires Computer Management USA


Descartes Systems Group recently acquired Computer Management USA, a U.S.-based provider of security filing solutions and air cargo management solutions for airlines and their partners. The all-cash purchase price for the acquisition was US $6.6 million.

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Gates Previews Pen-Based Computer


Microsoft chairman Bill Gates used Comdex to present his next hardware solution, a pen-computing tablet-sized PC code named, amazingly enough, the Tablet PC.

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Building Reliable IP Telephony Systems


Reliability is the most critical aspect of a business phone system. However, there are different approaches to providing reliable voice over Internet protocol (VoIP) systems, which is why you need to consider the reliability of the underlying data network—and the challenges of implementing a virtually always-available system on an infrastructure that has a much lower availability rating.

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AIM Computer Solutions, Inc.


AIM Computer Solutions, Inc. is a provider of repetitive manufacturing solutions targeted specifically for small to medium-sized automotive suppliers. Automotive suppliers require rapid responsiveness to original equipment manufacturer (OEM) and Tier 1 electronic data interchange (EDI) transaction, barcode label, and lot control requirements. AIM is committed to understanding, developing, and deploying these requirements.

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AVT, Sphere and Marconi Debut Latest IP Telephony Unified Messaging Solution


The integration of Sphere’s product Sphericall.ems with AVT’s CallXpress provides flexibility and added functionality to increase productivity within organizations.

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Computer Guidance Corporation


Computer Guidance Corporation has a track record of helping commercial contractors achieving quantifiable benefits as a result of implementing our eCMS construction management solution and accompanying business process consulting services.

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Reducing Computer System Power Consumption through Disk Defragmentation


You may already know what disk defragmentation software does and what the benefits are. Take a closer look at the benefits in performance, cost, time-to-complete, wattage consumed for each test, and overall kilowatt hours (KWHs) consumed with Diskeeper defragmentation software. All tests, including methodology, format, and protocols, were performed with a focus of determining power and cost savings. Learn more.

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Compaq, HP, IBM, Intel and Microsoft Create New PC Security Alliance


Five key vendors, Compaq, HP, IBM, Intel, and Microsoft have allied together to develop a new hardware and software specification for personal computer security. The alliance has set a goal of publishing a specification proposal by the second half of 2000. It remains to be seen what impact this will have on the rapidly increasing number of information security attacks.

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IP Telephony Storage


Storage is a vital part of enterprise IT infrastructure, with Internet protocol (IP) telephony storage leading the way as an effective technology. With the increased adoption of open standards-based architecture by the enterprise telephony market, IP telephony storage will gain acceptance as an entry-level storage tool and a viable low-cost alternative to Fibre Channel storage area networks (SANs).

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9 Savvy Ways to Reduce the Cost of Your Existing Enterprise IP Telephony Network


Enterprise internet protocol (IP) telephony has proved to be a great communication tool to unite distant employees in a solid team, to reduce costs for international calls, and to improve productivity. Moreover, there are many ways to make enterprise IP telephony network usage even more attractive. Learn five effective ways to reduce expenses for paid calls; four valid tips to decrease costs for IP telephony network ownership and administration; and a unique solution that combines call-accounting and IP telephony network administration features to cover all the ways of telecom costs reduction.

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