Home
 > search for

Featured Documents related to »  computer training center


Computer Generated Solutions (CGS)
Computer Generated Solutions, Inc. is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal,

computer training center  Generated Solutions (CGS) Computer Generated Solutions, Inc. is a leading global provider of end-to-end, technology-enabled business solutions, including ERP, SCM, PLM, WMS, CRM, portal, e-commerce, application development, project services, e-learning, training, staffing, call center, and global sourcing solutions. Founded in New York City in 1984, CGS currently serves North America, Europe, and Asia with 20 global locations, and 2500 employees worldwide. CGS enables mid-market enterprises, Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » computer training center


Automating Your Call Center Feedback
Almost everyone has had a bad call center experience@due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t

computer training center  Policy Center Feedback | Computer Center Feedback | Assessment Center Feedback | CTI Call Center | CTI Call Center Services | CTI Inbound Call Center | CTI Contact Center Services | CTI Call Center Outbound | CTI Contact Center Software | CTI Innovative Call Center | CTI Call Center Outsourcing | CTI Virtual Call Centre | CTI Winning Call Center | CTI Call Center Skills | CTI Definicion Call Center | CTI Call Center Solution | CTI Call Center Leaders | CTI Center Feedback | CTI Call Center Products | CTI Read More...
Help Is on the Line for Call Center Challenges
Call centers typically struggle with two major issues: ensuring high quality multi-channel communication and dealing with high employee turnover.Multi

computer training center  from other telecom and computer telephony integration solutions, and for those devices that are needed, CIC’s open architecture makes things simpler as it allows integration with legacy IT and telecom systems. The solution also supports remote agents. Allowing agents to work remotely gives companies an advantage in keeping talented employees motivated by offering these employees flexibility in their schedules. In fact, remote agents tend to be happier in their jobs, as they can incorporate other respons Read More...
Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

computer training center  the client is not computer savvy, the CSA can remote into the client’s workstation, and by taking control of the client’s machine, can resolve the problem more efficiently. Now if the problem is hardware-related, the ticket must be sent to third level (L3) support. This is when an on-site technician must go to the client site and physically change hardware parts or peripherals in order to close out the ticket. Every company has its own service level agreement (SLA) to resolve an incident. An SLA is an Read More...
Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

computer training center  on the agent's personal computer and connects to the company's corporate network ????gives remote agents access to a full range of agent capabilities. These include screen pops of customer information, contact center and personal statistics, access to corporate directories and an integrated history of contacts the agent's made on their home PC. Queue management Taking good care of customers in queue (waiting for a company contact) is the goal of several queue-management innovations available for small c Read More...
Case Study: St. Vincent Heart Center
Until recently, St. Vincent Heart Center used an HTML-based intranet to disseminate various types of information to its 470 employees and 200 contract workers

computer training center   Read More...
8 Solutions Designed to Optimize the Data Center
As your business grows, so too does the complexity of your data center. Along with this complexity, there are problems such as the inflexibility caused by

computer training center   Read More...
Guidelines for Specification of Data Center Power Density
Conventional methods for specifying data center density don’t provide the guidance to assure predictable power and cooling performance for the latest IT

computer training center  power distribution units, and computer room air conditioners. The lower curve in Figure 1 is for a system with dual path (2N) power and redundant (N+1) computer room air conditioners. This is a typical design for high density applications. Note that for typical data centers in service today operating at 1.5 kW per rack, approximately 15% percent of the floor space is lost. However, as the density specification increases there is a substantial loss in space. When the specified average per-rack power Read More...
CSC (Computer Sciences Corporation)
For more than 50 years, we at CSC have developed smart, technology-enabled solutions to solve our clients' toughest challenges, demonstrating a commitment to

computer training center  (Computer Sciences Corporation) For more than 50 years, we at CSC have developed smart, technology-enabled solutions to solve our clients' toughest challenges, demonstrating a commitment to excellence and a passion for exceeding expectations. Over the past five decades, technology has radically changed the world we live in. We have remained at the forefront of our business because we have understood how to use technology change and innovation to deliver value to our clients.We are often asked, What is Read More...
Outsourcing Center
Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.

computer training center   Read More...
Training Partner LMS
GeoMetrix's Training Partner is a sophisticated LMS product suite. Training Partner targets the operational and management needs of commercial, corporate and

computer training center  Partner LMS GeoMetrix's Training Partner is a sophisticated LMS product suite. Training Partner targets the operational and management needs of commercial, corporate and government clients with a variety of learning management tools. With extensibility and adaptability that integrates into the information technology structure of a variety of organizations, the Training Partner Administrator Module can be integrated with financial, contact management, human resource, and enterprise resource Read More...
Software and Computer Services


computer training center  and Computer Services BEGINLYX Read More...
Computer Associates Goes E-Business in a Big Way
Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. CA has

computer training center  in a Big Way Computer Associates Goes E-Business in a Big Way M. Reed - April 27th, 2000 Event Summary Computer Associates announced at their CAWorld conference that e-business is the place to be, and they are re-orienting their company to facilitate it. In addition to product integration with the Jasmine ii product, the acquisition of Sterling Software, and the reorganization of their service and sales staffs, they are focusing on solution-oriented selling. CA has previously failed to make inroads in Read More...
How to Do It Right: Setting Up an Offshore Development Center
Although IT outsourcing can result in cost savings of up to 60 percent, you’re not as likely to see that return if you don’t have an offshore development center

computer training center   Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others