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Abstract: As pressure increases to reduce costs and improve customer service, many companies are outsourcing outside the US. Although India and Malaysia are the least expensive options, companies that want to build strong long-term partnerships with a call center—while taking quality, political climate, and cost into consideration—should look north of the border.
Canada builds a solid case for any company’s outsourcing dollars.
PubDate: 8/6/2007 3:00:00 PM
Abstract: Metro Canada Logistics, a third party provider of warehousing, transporatation, and related logistics services streamlines accounting processes with the help of Microsoft Business Solutions Great Plains.
Abstract: Learn how Quaker Oats of Canada found a solution that would give it the ability to optimize its short-term schedule, as well as provide long-term projections based on the real capacity of production plans, inventory targets, and manpower levels.
Abstract: TD Bank of Canada has entered into a partnership with Commerce One to create an E-purchasing marketplace in Canada. As the first such endeavor, the bank hopes to capture both mind- and marketshare before the inevitable competitors crowd in.
Abstract: The benefits of implementing a manufacturing system are well known and well documented, but there are many factors to consider when selecting a system. Companies seeking to automate their manufacturing systems, wanting to upgrade entry-level software, or seeking new technology need to ask themselves serious questions to determine if and what type of enterprise resource planning (ERP) system to get. Learn how to assess if you need a new ERP system for your process manufacturing environment.
Abstract: Have you come to the conclusion that your company needs a supply chain planning system? Do you need to provide management and other key decision makers with reasons why you need a supply chain planning system? One way that a supply chain planning system can help you is by enforcing best practices and processes. Get more details on this and 10 other reasons why you should implement a supply chain system that works for you.
Abstract: As time passes, enterprise resource planning (ERP) systems drift further and further into misalignment with enterprise goals, strategies, and tactics. Eventually your legacy ERP system begins to interfere with your company’s ability to operate efficiently. Examine ERP evaluation criteria and techniques, and equip yourself with the tools and knowledge you need to measure your current ERP system’s effectiveness.
Abstract: With a focus on marketing, sales, and distribution of the company’s interactive entertainment products, Nintendo of America’s 180 “managers of image” market Nintendo’s games throughout the United States and parts of Canada. Because these managers spend the bulk of their time visiting retail operations to successfully brand the Nintendo product, the company was searching for a way to communicate detailed information to them, as well as to the rest of the company’s workforce. Nintendo also wanted to simplify the benefits enrollment process for employees and allow them to change their personal data on their own and at their convenience, without contacting the HR department.
Abstract: If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a manufacturing environment.
Abstract: If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business. This section reviews the major design factors affecting system usage in a distribution environment.
Abstract: System planning is the Achilles’ heel of a data center physical infrastructure project. Planning mistakes can propagate through later deployment phases, resulting in delays, cost overruns, wasted time, and a compromised system. These troubles can be eliminated by viewing system planning as a data flow model, with sequenced tasks that progressively transform and refine data from initial concept to final design. Learn more.
Abstract: A business phone system is only as effective as its implementation. Despite its streamlined architecture, installing a voice over Internet protocol (VoIP) telephone system can present some challenges. The key to a successful rollout is a well-planned, phased approach. Following these 10 steps can help you lay the foundation for a system overhaul as well as streamline your business communications for many years to come.
Abstract: There are many factors to consider when purchasing a new phone system. In addition to planning the scale of your proposed system and how long you expect to use it, you should also think about the number and type of features you need, from call hold and speed dial, to computer telephony integration (CTI). Put your money where your voicemail is: find out about the latest phone system features and improve your bottom line.
Abstract: As a wire and cable manufacturer, you probably already have a computer system in place that you couldn’t operate without. However, this system may be outdated, or may not provide the capabilities you need. But moving to a new enterprise-wide business system is an important step—one you can’t afford to take lightly. What, exactly, do you look for?
Abstract: Cash Converters was utilizing an earlier version of Maximizer to track contact details, basic phone notes and other communications. With its small team of sales, marketing, accounting and operations managers that managed the day-to-day operations of the business and its franchisees, the team began working out of the office more and more often. To assist them with this, they needed a solution that worked seamlessly with their business structure and processes, allowing them to work with updated information whether they were working at the office, at home or on the road.
Abstract: This article describes the author's experience with the development of the first Yugoslav Internet payment processing system. The system's architecture is very similar to the Three Domain (3D) model that started to emerge later. This success story is worthwhile sharing with a wider audience.
Abstract: Employee efficiency can greatly increase if information, currently scattered throughout a company, is structured through an appropriate enterprise content management system. Understanding the types of documents you have is key to knowing what type of system to implement.
Abstract: If you are implementing or considering Microsoft Axapta as your ERP system, or providing Axapta-related services, this note provides an overall understanding of how the system fits together to run a business.
Abstract: An integrated talent management system (TMS) can provide numerous benefits—from automating development and performance initiatives to ensuring that the entire organization is managing talent in a unified way. But for many organizations, especially midsized companies, selecting a talent management system can be daunting. Following these 11 steps can help you launch a winning talent management campaign in your organization.