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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

conference call request template  Yankee Group IDT CRM Conference Materials Assumptions: 30 Users - Sales; Marketing and Customer Support CRM Implementation HOSTED Cost Category Year 1 Year 2 Year 3 Year 4 Year 5 5Yr TCO User License 60,000 60,000 60,000 60,000 60,000 300,000 License Support - - - - - - Profesional Services 15,000 15,000 15,000 15,000 105,000 Hardware Infrastructure 9,000 - - 9,000 - 18,000 Networking Operations - - - - - - End User Support 45,000 45,000 45,000 45,000 45,000 225,000 Customization Costs - 15,000 15,000 Read More...
Help Desk for the Health Care Industry
Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bas...
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Documents related to » conference call request template


Supply Chain Event Management RFI/RFP Template
Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

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ERP for Municipalities RFI/RFP Template
Financials, Human Resources, Customer Care and Billing, Maintenance Management, Asset Management, Project Management, Quality Management, Analytics, Product

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Business Process Management (BPM) RFI/RFP Template
Process Modelling, Security Management, Process Collaboration, Form Management, Workflow Portal, Monitoring and Management, Process Analytics, and Product

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ERP for Oil and Gas Upstream RFI/RFP Template
Financials, Human Resources, Maintenance Management, Supply Chain Management, Product Technology

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Human Capital Management RFI/RFP Template
Recruitment and Staffing, Human Resource Management, Career Development and Succession Planning, Learning Management, Performance and Compensation Management

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Turn Your Call Center into a Strategic Asset
Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped

conference call request template  Your Call Center into a Strategic Asset Successful organizations ensure that customers receive accurate answers and efficient follow-through on all commitments. Their call center agents are equipped to handle all incoming and outgoing transactions, and their managers can make decisions based on timely administration, maintenance, and reporting analytics. Learn how new technologies can help you improve your call center and reduce costs without losing customers. Read More...
IFS World Conference 2013 – Investing to Win
Celebrating its 30th birthday in 2013, enterprise software giant IFS offers solutions for companies with asset management, manufacturing, field service

conference call request template  World Conference 2013 – Investing to Win Celebrating its 30th birthday in 2013, enterprise software giant IFS offers solutions for companies with asset management, manufacturing, field service management, supply chain management, or project management as a focus. TEC's P.J. Jakovljevic attended the company's recently held IFS World Conference 2013 annual user event, and here reports on IFS' worldwide growth and global partner ecosystem, IFS Labs' innovations, and how the company is handling current Read More...
Tis The Season for Call Center Fraud
To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although

conference call request template  The Season for Call Center Fraud To optimize customer buying experience and create a human connection to their brand, online retailers, or eTailers, increasingly turn to call centers. Although many eTailers invest in technology to thwart online fraud, many have ignored protecting their own call centers. Thus, these centers have not had the same level of fraud deterrence. Learn more about detecting call center fraudsters among a sea of valid shoppers. Read More...
Point of Sale (POS) Systems RFI/RFP Template
Transaction Management, Register Management, Sale Slip Management, Price Management, Inventory Management, Reports and Inquiries, Business Architecture, Product

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Warehouse Management System (WMS) RFI/RFP Template
Warehouse Configuration, Bin Location Setup, Receiving, Inventory Control, Packing and Shipping, Picking, Adaptability, Technology Configuration, Product

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Why a Call-centric CRM?
Traditional CRM systems have evolved to be used by the entire company (sales, marketing, customer service, accounting, and management), but in doing so they

conference call request template  CRM,sales,marketing,telemarketing,call-centric,CallPro CRM Read More...
How Retailers are Answering the Call of Mobile Shopping
Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile.

conference call request template  Retailers are Answering the Call of Mobile Shopping How Retailers are Answering the Call of Mobile Shopping Mobile shopping is the next giant wave in retailing, but are you positioned to get your fair share of the dollars? Find out what you need to know about mobile shopping from every key angle in Answering the Call: Emerging Best Practices in Consumer Mobile. You'll learn about the current trends in mobile shopping the different mobile marketing approaches you can take—along with their pros and Read More...
Fashion PLM RFP Template Available
TEC analyst, Kurt Chen, recently completed work on a new research segment covering product lifecycle management (PLM) selection criteria for the fashion

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