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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 connecticut utility company grace


Which ERP is Best for Your Distribution company?
Find out which ERP for distribution solutions really meet the needs of your company with TEC s free ERP comparison reports.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » connecticut utility company grace

Amerisure Mutual Insurance Company


With 10 remote office locations spread across nine states, Amerisure was in need of a communications platform that would enable the company to enhance the distribution of information to employees. Employees located in satellite offices, with no direct access to the home office, can feel disconnected from corporate headquarters’ operations and activities. Amerisure needed to communicate to employees in a timely manner that would allow the flow of accurate, important information, whether that data be employee-specific, such as salary, job, or benefit information, or company news and updates. In addition to a centralized communication platform, the company wanted heightened management of its workforce through the use of business intelligence tools that would allow it to track trends and have improved monitoring capabilities for each location.

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World Class Quality, Productivity, and Service at Perryman Company


In order to fully leverage its world-class manufacturing facilities, Perryman Company, a global leader in specialty titanium products, foresaw the need for a comprehensive information system that would integrate its internal processes—and one that would also support continued growth. One year after going live with its new system, Perryman has seen many important benefits, including improved visibility of costs.

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Publishing Company Improves Team Efficiency, Recovers Lost Revenue, and Builds Clients’ Market Share


Founded in 1989 in Richmond Hill, Ontario (Canada), Kenilworth Publishing is a full-service media company that publishes consumer and business-to-business print magazines in diverse sectors. In 1993, Kenilworth executives decided that to continue to strengthen clients’ profiles within their respective industries, they needed to implement one of the two customer relationship management (CRM) solutions on their shortlist.

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Deltek Remains the Master of Its Selected Few Domains Part Three: Company Background and Market Strategy


Deltek's founders have managed the company with great success by expanding client focus into the commercial sector during the late 1980s. In 1991, Deltek began to configure its software for larger customers. Since 2001, a key growth strategy for Deltek has been providing additional front-office software applications to its clients.

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Descartes Systems Group: Small Company With Large Ambition


In the increasingly competitive supply chain management marketplace, corporations either advance or are trodden underfoot. Descartes' acquisitions over the last few years demonstrate that its management is committed to establishing a dominant position in the Internet fulfillment and collaboration software market. In spite of recent losses, Descartes has the potential to pose serious competition for other vendors in the e-fulfillment market, such as SAP, i2, and Oracle. Success will depend primarily on Descartes ability to put its bold vision to work.

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The Answer Company


The Answer Company (TAC) was founded in 1994 by Shawn Ostheimer, who continues to manage the company's growth. The business is based on building successful relationships with clients, and although many companies will suggest the same, TAC is happy to share references to back up this claim. In addition to loyal customers, The Answer Company has loyal staff, as it believes there is a direct connection between the two. At the heart of TAC is a dedicated team of professionals with a wide base of technical and application expertise, committed to providing excellent customer service. The designers, technical staff, installation experts, trainers, and consultants partner closely with your firm to uncover your key business needs, develop software solutions, and ensure effective and efficient implementation, as well as long-term support. Collectively, The Answer Company’s consultants have more than 100 years of experience installing and supporting Sage and Epicor software, so you can rest assured that TAC will deliver the business value you expect and need, both now and in the future.

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Case Study: Specialty Products Company


Specialty Products needed to address several warehouse and manufacturing management issues, including real-time inventory tracking. As it looked for a new enterprise resource planning (ERP) solution, the company also wanted one-step order processing. Learn how the new ERP system, featuring a virtual shop front and electronic data interchange (EDI) capabilities, meets the company’s business and warehouse operating needs.

connecticut utility company grace   Read More

Case Study: Molson Coors Brewing Company


Supply chain executives face considerable complexity—especially if the items being produced and distributed are seasonal, and meeting revenue targets hinges on the sales that take place in just a few months of the year. Discover how business intelligence (BI) solutions help the Molson Coors Brewing company’s planners shape, execute, and continually redefine the strategic direction for the organization’s supply chain.

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Company Makes Good On B2B Collaboration


Logility recently announced financial results for the third quarter ended January 31, 2000 and seemingly escaped the market turmoil that pummeled other enterprise applications vendors.

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Fast Growing Malaysian Manufacturing Company Chooses Epicor ERP


The company is called Feruni Ceramiche and it's in the business of manufacturing and distributing ceramic and porcelain tiles across the globe. Although it started as an outsourcing facility 11 years ago, it is now a leading supplier of ceramic products in many of the world's markets and a participant in multiple construction projects around the world. The company has demonstrated double-digit

connecticut utility company grace   Read More

Case Study: A. Zahner Company




connecticut utility company grace   Read More

EAM Versus CMMS: What's Right for Your Company? Part One


As companies continue to look for more areas from which to squeeze out revenues and reduce expenses, enterprise asset management (EAM) and computerized maintenance management systems (CMMS) software continue to receive good press as the systems providing an answer--and with justification. But what software makes the most sense for your company and from which providers--EAM/CMMS best-of-breed incumbents or enterprise resource planning (ERP) "newcomers?" Read on to understand the key differentiators.

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First Australian Company to Select Rootstock Cloud ERP


Rootstock Software, a provider of cloud manufacturing, distribution, and supply chain applications, recently announced its very first customer in Australia.

connecticut utility company grace  industry watch, erp, crm, rootstock software, cloud, salesforce1, salesforce.com, cpq Read More

HR Compliance: 4 Things Your Company Can Do to Avoid a Lawsuit


Every so often we hear about companies being sued by their former employees for alleged unfair or illegal HR practices. Whether the claims relate to sexual harassment or inadequate compensation, one thing is for sure: they will cost your company money and may even bring about its demise. TEC analyst Sherry Fox looks at four things your company can do to establish best practices in HR and thus avoid damaging HR lawsuits.

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