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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 consumer report


The Consumer IT Revolution
With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and

consumer report  Consumer IT Revolution With the consumerization of information technology (IT), employees are bringing insights and experiences into the workplace, sharing pioneering technology, and driving business innovation. This report based on a survey of 100 global C-level executives delves into various aspects of the consumer IT revolution. The study findings indicate that it is having a positive impact on both businesses (employers) and internal consumers (employees).

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Keeping Up with the Mobile Consumer


Mobile device usage is changing how consumers engage with retailers—bringing together the physical and the virtual in ways that other cross-channel efforts have not. But even though it’s relatively inexpensive for retailers to experiment with mobile, many have been slow to develop a mobile strategy. This survey report examines the consumer mobile landscape, and lays out the challenges and opportunities for retailers.

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BI State of the Market Report


IT departments rarely know as much about a business as the business people themselves. But business people rarely take action on numbers alone: they share the information with others, soliciting their feedback and performing external research before taking action. Business users still depend on IT to deliver answers related to the information that they receive. Business intelligence (BI) 2.0—also known as collaborative BI—uses the collective intelligence of the user community to enrich existing information. Learn how business intelligence (BI) 2.0 is helping business users create and modify their own reports, share and enrich information, and provide feedback to each other and to information producers.

When the community helps itself, information is turned into actionable information more quickly than when using purely “traditional” methods of community support, such as meetings, phone calls, and e-mail. And when actions are taken more quickly, the entire organization becomes more nimble and ultimately more competitive. This overview discusses how BI 2.0 can provide real benefits within your organization and what product features to look for in a BI solution in order to realize those benefits.

We hope you’ll find this guide a useful tool in determining which BI solution is best suited to your company’s business model and particular needs.


Table of Contents


Executive Overview
Using BI 2.0 to Increase your Competitive Advantage

Case Study
LogiXML Helps to Power its Real-Estate Reporting and Analysis

Thought Leadership
How Smart Marketers Succeed Online

Market Insight
Mashups and Pervasive BI

Report Sponsors
LogiXML

IBM

About TEC



Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.



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Using BI 2.0 to Increase Your Competitive Advantage


Business users know their data better than IT does. They know the meaning of the data, its history, and its relationship with other data. Yet traditional BI solutions have business users referring to IT for assistance with their data. Also, they are forced to work in silos. Sure, they can create their own reports and maybe even share them with other business users, but when it comes to sharing their own knowledge about the data, they have to rely on e-mail, telephone, and face-to-face meetings. By enabling the sharing of data-related knowledge through the BI system itself, business users become more self-sufficient and actions can be taken more quickly.

The raison d’être of BI is to provide business users with information that enables them to take action. Even if business users are self-sufficient when it comes to creating and sharing data, data on its own is rarely sufficient to take action. Identifying an opportunity in the market through numbers alone is not sufficient to justify investment in a new product or geography. Identifying a bottleneck in a business process is not sufficient to justify changes in the business process. Information about a business issue or opportunity is merely a part of the overall “solution domain.” Action is usually only taken after considering a number of factors in addition to the data, such as human knowledge and experience, the economic environment, and the competitive environment.

In this section, we lay out the capabilities to look for in a BI solution—and specific functional requirements needed to support these capabilities—that contribute to the goal of “harnessing collective intelligence.” In general, the more recent entrants into the BI market are paying the most attention to BI 2.0. Some vendors, such as Good Data, have it as a central component of their solution offerings.

The following are key capabilities of BI 2.0:

  • Collaboration
    Business users are able to share information within the user community and create discussion threads relating to the information.


  • Identification of useful information
    Business users can flag information that is likely to be of use to others within the community.


  • Enriching of Information
    Business users can enrich the information through their knowledge and experience in addition to other external information sources in order to explain trends and generally assist other consumers of that information.


The community of “business users” needn’t be restricted to internal users. User collaboration is already mature within the Web space, under the guise of Web 2.0. With Web 2.0, collective intelligence is harnessed through comments on blog posts; contributions to wikis such as Wikipedia; and tagging of content, such as photos on Flickr. BI 2.0 takes these methods and applies them in the BI space by making data the focus of user collaboration.

The following sections take the capabilities above and list the functional requirements that support them. Bear in mind that each of these functional requirements is a business user requirement and not an IT or development requirement.


Download the full copy of the TEC 2009 BI Buyer’s Guide for businesses.

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Business Intelligence Status Report


Spurred by government mandates for more business transparency, business intelligence has emerged to extract information from ERP systems. How has BI emerged? What does the terminology surrounding it mean, and what is its current state of affairs?

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ROI Evaluation Report: IBM Cognos Software


According to Nucleus Research, IBM Cognos business intelligence (BI) software can help companies make better use of their data when performing tasks related to reporting, financial statements, budgeting, and analysis. Learn about some of the barriers to better data use, as well as the key features and functions of this BI solution—and how you can improve data access and analysis, employee performance, and productivity.

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Bizagi BPM Suite Certification Report


Bizagi BPM Suite by Bizagi is now certified by TEC in the business process management software space.

According to TEC senior analyst Jorge Garcia, Bizagi BPM incorporates the features characteristic of a state-of-the-art BPM solution within a simple yet powerful business process management suite, and Bizagi BPM is a solution that should be given due consideration by organizations looking for a full-fledged BPM solution.

Bizagi’s mantra from its BPM Suite, “modeling over programming,” encompasses how the organization looks at the BPM practice. With this key approach, Bizagi provides an enriched BPM suite oriented to avoid the hurdle of programming as much as possible, liberating business users to use Bizagi with a pure model-based approach, with minimal coding. Bizagi BPM is also fully business process compliant, with standards such as business process model and notation (BPMN).

Find out more in the Bizagi BPM Suite TEC certification report, including key product differentiators, a detailed look at support of processes and new functionality with the latest version of the BPM Suite, and detailed functionality graphs comparing Bizagi BPM Suite to competitor solutions in the major functionality areas for business process management solutions.

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Oracle Flying High on Q3 Report: Is Gold All That Glitters?


On March 15, shares of Oracle surged after the company plowed past Wall Street estimates and reported strong database software sales fueling a solid third-quarter profit. However, Oracle has also confirmed that it is refocusing its European applications division and has hinted that it may reduce the unit's workforce.

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Hurwitz Report


Midmarket service organizations face challenges in administration, project management, and business management. Learn how Australia's NATA reduced expenditures and increased return on investment (ROI) and how FMC improved customer visibility with Epicor's integrated solutions and enterprise systems architecture (ESA).

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ERP for Services Software Comparison Report


To find out, simply use TEC's ERP for services comparison reports to compare any three ERP for services solutions of your choice.

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BPMonline Spotlight Report


Positive customer experience is becoming a paramount business driver. Companies thus need to reorient their business processes toward delivering the best customer experience possible. A process-based CRM solution can help organizations place customer satisfaction in a central position when defining business processes, values, and goals. See how BPMonline’s rare product can help you synergize BPM and CRM and innovate your customer experience strategy.

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TEC Accreditation Report: Godlan, Inc. for ERP Services


This customer satisfaction report consists of how Godlan Inc., an enterprise software services provider of ERP software implementation and services, fared in the eyes of four of their client references.

Godlan Inc. received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by four of Godlan Inc.’s client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of four real-life software implementation projects.

Godlan Inc. helps organizations find the best way to conduct numerous activities, including: accounting and financial management, customer relationship management, and information management and collaboration. As a certified Salesforce.com and Infor Channel Advisory Council partner, Godlan Inc. works with many different customers in multiple industry verticals within the arena of manufacturing and manufactured goods distribution. It also provides services such as hardware and infrastructure, data cleansing and migration, system evaluation and comparison, IT infrastructure design and planning, and market intelligence.

Get the full results of the client satisfaction survey on Godlan Inc. in this software services provider review.

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