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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 contact center consulting


Contact Center Buyer's Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP

contact center consulting  the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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TEC Launches Center To Help Companies Evaluate and Select Point of Sale Software


Enterprise software analyst firm Technology Evaluation Centers (TEC) recently launched its Point of Sale Systems Evaluation Center, to help companies compare the most qualified POS systems based on their own, unique business needs.

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Technology Evaluation Centers (TEC) launches its ERP for Services Evaluation Center


In response to its global demand from IT decision makers in service industries, software evaluation firm Technology Evaluation Centers (TEC) has launched its ERP for Services evaluation center to help companies select the right ERP software solution -- an often challenging process.

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Call Center Buyer’s Guide


A call center can be so much more to your enterprise than a costly necessity. By carefully selecting an on-premise contact center solution, your company can boost revenues, retain customers, and discover customer service strengths and weaknesses in the long term. But before making a purchase, do you have the information you need about your current situation? Find out what to ask before you buy.

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Help Selecting Open Source Consulting Services


Enterprise software analyst firm, Technology Evaluation Centers (TEC) recently launched its FOSS Evaluation Center (fossevaluation.com), which lets end users prioritize their requirements for open source migrations, or open source consulting engagements, and then matches those requirements to appropriate open source consultants or service providers.

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Benchmarking Your Quality Maturity: Turning a Cost Center into a Profit Center


To help organizations understand their current state and plan for managing quality, LNS Research covers a quality management research study of more than 1,000 manufacturing organizations to identify best practices in organizational change, business process redesign, and technology evaluation.

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Advent Consulting


Advent Consulting is an independent, open source strategy consulting firm that provides best-of-breed, integrated, open source solutions. Advent's goal is to deliver cost savings, stability, and the performance required for companies embracing open source technology. The professionals at Advent Consulting provide a range of services and support necessary for organizations to leverage open source software including consulting, research, migration, integration, customized development, and support. The company is based in Massachusetts (US), with support centers in the US and Asia-Pacific.

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Best Practices for Improving Performance in Your Contact Center


Discover the top six approaches to a high-performing contact center in the executive brief, Best Practices for Improving Performance in Your Contac...

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GCM Business Consulting and Technology


GCM is a business consulting enterprise with more than 20 years of experience on industry and specifically on Manufacturing Industry. GCM is a company focused on deliver solutions, products and experience with high impact on business. GCM supports Companies initiatives for aligning, designing, and optimizing each level of the Supply Chain: from Supply to Delivery, from Shop Floor to Chairman. Our projects are developed on time, on Budget and with World Class Technology in order to achieve the specific enterprise objectives. GCM is headquartered in Mexico City.

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SL Advanced Systems Consulting


Advanced Systems Consulting is a provider of business consulting services for Manufacturers delivering exceptional service and sustainable value through consulting, software and IT implementation. Our clientele of Manufacturers includes mid-sized companies and larger enterprises also. Our experience with manufacturers and Infor Adage began in 1994 and Advanced Systems Consulting was incorporated in 2002. With team members in the US and Mexico, ASC applies its industry knowledge and best practices philosophy to provide the best technology solutions throughout the Americas. We maximize our vast technology resources and deep Infor expertise to deliver increased efficiency, project acceleration and a competitive edge. 

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Red Rock Consulting


UXC Red Rock Consulting (Red Rock) is a wholly owned subsidiary of UXC Limited and is the largest independent provider of Oracle consulting and managed services in Australia and New Zealand. Established in 1998, Red Rock provides a complete service continuum around the Oracle stack, including Applications (E-Business Suite, JD Edwards, PeopleSoft & Demantra), Fusion Middleware, ECM, BI and Database from sales, strategy and design, to implementation, project management, licensing, upgrades and managed services.

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