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Best Software To Hold Competition At Bay
Having garnered an astutely broad enterprise applications’ portfolio, Best Software recently unveiled its 'customer and/or partner for life' strategy to fend

contact database templates  updating and quote generation. Contact Activity Look-ups - This data-mining feature should enable users to gain insight into the customers and activities in their database with a few clicks. Users can perform a contact activity look-up to, e.g., uncover which customers they have contacted recently, as well as which ones have not been contacted in a specified time frame. From the look-up they can then schedule follow-up activities, send an e-mail or derive a call list. Annual Event Tracking - Another data Read More...
Warehouse Management Systems (WMS)
A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction...
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Documents related to » contact database templates


PeopleSoft Joins The Hunt For SMEs
There has been significant hubbub in the mid-market, with all Tier 1 players delivering solutions tailored for small-to-medium enterprises (SMEs). PeopleSoft

contact database templates  a single point of contact. PeopleSoft seems to have tackled most of them, partly owing to its pure Internet-based product architecture (which provides for easier deployability and a more intuitive user interface). Nevertheless, one should not expect PeopleSoft's mid-market initiative to have a smooth ride. Although less notoriously negatively publicized than SAP, PeopleSoft remains a complex application, and the Internet architecture and new interface can mitigate that only so much. This perception of Read More...
Exploring Epicor Productivity Pyramid - Part 2
Part 1 of this blog series introduced Epicor Software Corporation’s set of tools called the Epicor Productivity Pyramid. The Pyramid enables one of Epicor’s

contact database templates  built-in entities such as Contact, Task, and Appointment. Alternatively, customized business entities’ integration mapping forms are available as needed. The Epicor Toolbar that is added to Outlook’s screen makes it easy to get ERP data. Users can use the Import feature to download their Epicor ERP data, and they can choose to synchronize all data or specific records. The views allow users to enter filtering criteria, and they can again select all records or subscribe to specific records. Optionally, Read More...
Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 1
While Microsoft Corporation has not usually been that forthcoming about breaking down its revenues per individual product lines, during one earnings

contact database templates  Enterprise , and  Oracle Contact Center Anywhere (CCA) . For its part, Salesforce.com boasts nearly 70,000 corporate customers and 2 million on-demand subscribers for its sales and service cloud computing offerings. But Microsoft Dynamics CRM [ evaluate this product ] points to that fact that it grew to one million users in just over six years while other vendors took more than eight years to achieve the same milestone. What we are seeing and hearing is that Microsoft customers are choosing Dynamics Read More...
Scala and Microsoft Become (Not So) Strange CRM Bedfellows
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the

contact database templates  Edition functionality includes basic contact management (i.e., interaction and opportunity aspects) as part of SFA, basic e-mail based marketing campaign tools, and call management (customer service ticket queues) with a basic customer service knowledge base and content authoring and approval workflow. These features are what the targeted customers likely need at this stage, and Microsoft CRM might change the sentiment about CRM among conservative manufacturing SMEs that have so far been dismissive of Read More...
Making the Most of Workforce Optimization: An Agent Lifecycle Approach
Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care

contact database templates  Lifecycle Approach Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you Read More...
The Benefits of 3-way Auditing
Whatever your reasons for needing to capture a complete audit trail for all database activity, you want to make sure your system allows you to support three

contact database templates  Benefits of 3-way Auditing Whatever your reasons for needing to capture a complete audit trail for all database activity, you want to make sure your system allows you to support three accepted approaches. This three-way auditing ability can provide auditing for all activity in your database, including monitoring, reporting, and alerting on all critical data activity across your company. Learn more about these approaches, and their many benefits. Read More...
NCR's Teradata Database Meets Windows 2000. A Match Made in Redmond?
NCR Corporation announced it will support Microsoft Windows 2000 across its entire offering of products. In addition, NCR will present a full suite of

contact database templates  s Teradata Database Meets Windows 2000. A Match Made in Redmond? Event Summary SAN FRANCISCO - NCR corporation announced it will support Microsoft Windows 2000 across its entire offering of products, including its powerful Teradata database and many retail products. In addition, NCR will present a full suite of consulting and support services to help businesses migrate to the Windows 2000 environment. With NCR's Teradata database, companies that prefer to employ a Windows 2000-based infrastructure Read More...
Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview
The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different

contact database templates  and SAS Analytics Intelligent Contact Center: Product Overview The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different providers. On top of that, business intelligence (BI) vendors offer tools and add-ons to analyze contact center data. This means that if you require “the complete package,” you’ll need two or three different solutions. Naturally, these solutions will not always integrate well Read More...
Oracle Database 11g Product Family
This white paper provides an overview of the various feature sets available within the Oracle Database family of products. Built using a reliable database

contact database templates  Database 11g Product Family This white paper provides an overview of the various feature sets available within the Oracle Database family of products. Built using a reliable database architecture, these products provide the necessary foundation to successfully deliver more information with higher quality of service and efficiently manage change within the environment to deliver better value. Read More...
Best Practices for a Data Warehouse on Oracle Database 11g
Companies are recognizing the value of an enterprise data warehouse (EDW) that provides a single 360-degree view of the business. But to ensure that your EDW

contact database templates  Practices for a Data Warehouse on Oracle Database 11g Best Practices for a Data Warehouse on Oracle Database 11g If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oracle has been helping customers like you manage your business systems and information with reliable, secure, and integrated technologies. Source : Oracle Resources Related to Data Warehouse : Data Warehouse (Wikipedia) Best Practices for a Data Warehouse on Oracle Read More...
Oracle8i Release 2 - Ready to Storm the Web
On November 15, Oracle Corp., announced the pending availability of Oracle8i Release 2, the follow-on to Oracle8i, the most rapidly adopted database product

contact database templates  Release 2 - Ready to Storm the Web Event Summary LOS ANGELES, ORACLE OPENWORLD '99, Nov. 15 /PRNewswire/ -- At Oracle OpenWorld '99 today, Oracle Corp., announced the pending availability of Oracle8i Release 2, the follow-on to Oracle8i, the most rapidly adopted database product ever released by the company. To date, more than 5000 Dot Coms and other enterprises are powering their e-businesses with Oracle8i, the database designed for the Internet. Additionally, over 800 Independent Software Read More...
Viewpoint Construction Software
Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database that is customized to fit the

contact database templates  Construction Software Learn how Viewpoint Construction Software used Clientele to combine its different databases into one common customer database that is customized to fit the unique needs of the company. Read More...
Data.com Contacts
Data.com Contacts is a database of user-contributed contact and company information. Data.com Contacts gives access to more than 30 million business contacts

contact database templates  a database of user-contributed contact and company information. Data.com Contacts gives access to more than 30 million business contacts. The database is updated daily. The contact information associated with each profile is business card–like, including phone number, title, company, mailing address, and business e-mail address. The solution is maintained through crowdsourcing. The subscription to the database is free, and community members gain access to database information based on the number of Read More...

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