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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 contact list excel templates


PPM for Internal Departments RFI/RFP Template
Portfolio and Project Management, Resource Planning and Scheduling, Customer Support and Contact Management, Time and Expense Management, Financial Management

contact list excel templates  Scheduling Customer Support and Contact Management Time and Expense Management Financial Management Budgeting and Costing Knowledge Management Collaboration and Analysis Third Party Integration Product Technology This functional and technical requirement set template covers industry-standard functional criteria of PPM for Internal Departments that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PPM for Professional Services Automation RFI/RFP Template

Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Back-office Functionality, Product Technology  

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The Blessing & Curse of SharePoint’s “Grandma’s Attic” - Part 2


Part 1 of this blog series analyzed the runaway success and genesis of Microsoft SharePoint or Microsoft Office SharePoint Server (MOSS). The article outlined the main reasons for the product’s widespread use and analyzed its evolution. So, what is it that SharePoint’s treasure trove of tools (a la “grandma’s attic”) can (and can't) do for companies? What Can

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ERP for the Services Industry (Non-manufacturing) RFI/RFP Template


Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Back-office Functionality, Product Technology

contact list excel templates   Read More

PPM for Professional Services Automation RFI/RFP Template


Portfolio and Project Management, Resource Planning and Scheduling, Opportunity, Contact, and Contract Management, Time and Expense Management, Financial Management, Budgeting, Costing, and Billing, Knowledge Management, Collaboration, and Analysis, Third Party Integration, Back-office Functionality, Product Technology

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Cloud Assets: A Guide for SMBs-Part 2


The advent of cloud computing has brought with it many considerations and challenges for organizations looking to implement cloud services, which may be exacerbated for small to medium businesses (SMBs) with limited resources. Read this second part of a three-part guide for SMBs to understand the core elements of the selection and brokering process of cloud assets, and obtain a step-by-step breakdown of the essentials.

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Unified Communications Guide: The Business Case for Unified Communications in the Contact Center


One of the most important trends these days in unified communications (UC) is extending these capabilities to the contact center. Generally in the past, UC deployments have been focused on employee communications, but contact center agents utilize many UC features and a strong business case can be made for implementing UC in your contact center. This guide addresses the main considerations to support this business case for companies of all sizes.

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Successful Supply Chains Part I: The Nine Rules of a Successful Supply Chain


Problems can arise when supply chains start to mature and are asked to meet an ever-increasing list of tasks and strategies. As this happens, supply chains can start losing hold of the critical basics that make them work and, just as importantly, that help the companies using the supply chain meet their own objectives. It is important, therefore, to keep a list of ‘supply chain basics’ handy and continually monitor your supply chain with these underlying principles in mind.

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HRM Research Analyst Job Opportunity


We’re seeking an additional HR software-focused research analyst to join our team at our Montreal headquarters. Please contact us if the following job description interests you. TEC seeks a research analyst and consultant for enterprise software subjects such as human resource management (HRM), compensation, performance, and incentive management, and finance. Candidates must apply

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CFO's Guide to Cloud Expense Management Software


Very few executives consider the money and time lost by using Excel or other spreadsheets and systems to complete expense reports the old-fashioned way. A recent survey found that 53 percent of businesses are still managing their travel expenses manually. Chief financial officers (CFOs) need to know about the benefits offered by the next evolution of the expense reporting process—Web- and cloud-based automated expense management systems.

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Making the Most of Workforce Optimization: An Agent Lifecycle Approach


Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you will learn how to optimize your hiring practices, including an in-depth look at the recruiting cycle, including sourcing, screening, assessing, and hiring, and the transitional phases, such as onboarding and offboarding, plus the benefits of adopting an  agent lifecycle view to WFO.

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CMMS Templates for Effective Implementations Part Three: 7 Steps to Rapid More Successful Implementations


With the advances today in technology it has become obvious that there is a need for maintenance management theory and practice to catch up with the advances made in business management theory and practice generally. The current state of CMMS technology is at a very advanced level, in a lot of cases far more so than our ability to apply it. This tool has very strong and provable results.

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