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Documents related to » contact listing template


Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

CONTACT LISTING TEMPLATE: Building the Small Contact Center Building the Small Contact Center Source: Zeacom Document Type: White Paper Description: Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact
8/15/2006 8:59:00 PM

Contact Center Buyer s Guide
Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

CONTACT LISTING TEMPLATE: Contact Center Buyer s Guide Contact Center Buyer s Guide Source: Ziff Davis Document Type: White Paper Description: Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the
8/17/2012 4:46:00 PM

Contact Centre Virtualisation
As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer service center business processes.

CONTACT LISTING TEMPLATE: Contact Centre Virtualisation Contact Centre Virtualisation Source: EDS Document Type: White Paper Description: As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer
5/20/2008 4:47:00 PM

Purchasing CRM for Contact Centers
Every business is in business to generate revenue. The more revenue generated, the happier everyone is. A company’s call center is no different. But how do you manage your call center to run as efficiently and productively as possible? While CRM software will represent an investment when initially implemented, it offers the possibility for a favorable return on investment. See how a CRM solution can benefit your call center.

CONTACT LISTING TEMPLATE: Purchasing CRM for Contact Centers Purchasing CRM for Contact Centers Source: CompareBusinessProducts.com Document Type: White Paper Description: Every business is in business to generate revenue. The more revenue generated, the happier everyone is. A company’s call center is no different. But how do you manage your call center to run as efficiently and productively as possible? While CRM software will represent an investment when initially implemented, it offers the possibility for a favorable return
1/17/2013 2:01:00 PM

HCIMS - Hospital Information System RFP Template


CONTACT LISTING TEMPLATE: HCIMS - Hospital Information System RFP Template covers industry-standard functional criteria of HCIMS - Hospital Information System that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your HCIMS - Hospital Information System software project. Includes: Hospital Administration, Financial Management, Personnel Management, Patient Accounting, Technical and Support, and Product Technology

Talent Management RFP Template


CONTACT LISTING TEMPLATE: Talent Management RFP Template covers industry-standard functional criteria of Talent Management that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Talent Management software project. Includes:
Recruitment and Staffing, Personnel Management, Career Development and Succession Planning, Learning Management, Performance and Compensation Management, Workforce Planning, Product Technology and other criteria for Talent Management applications


Process ERP RFP Template


CONTACT LISTING TEMPLATE: Process Enterprise Resource Planning (Process ERP) RFP Template covers industry-standard functional criteria of Process ERP that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Process ERP software project. Includes:
Financials, Human Resources, Process Manufacturing Management, Inventory Management, Purchasing Management,
Quality Management, Sales Management, Product Technology


Supply Chain Optimization RFP Template


CONTACT LISTING TEMPLATE: Supply Chain Optimization RFP Template covers industry-standard functional criteria of Supply Chain Optimization that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Supply Chain Optimization software project. Includes: Supply Chain Network Optimization,Transportation Network Optimization,Inventory Management Optimization,Product Technology

Financial Packages RFP Template


CONTACT LISTING TEMPLATE: Financial Packages RFP Template covers industry-standard functional criteria of Financial Packages that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Financial Packages software project. Includes: General Ledger, Accounts Payable, Fixed Assets, Cost Accounting, Cash Management, Budgeting, Accounts Receivable, Financial Reporting, Project Accounting, Product Technology

ERP for SMB RFP Template


CONTACT LISTING TEMPLATE: ERP for Manufacturing, SMB (ERP for SMB) RFP Template covers industry-standard functional criteria of ERP for SMB that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your ERP for SMB software project. Includes: Financials, Human Resources, Manufacturing Management, Process Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology

ERP for School Districts RFP Template


CONTACT LISTING TEMPLATE: ERP for School Districts RFP Template covers industry-standard functional criteria of ERP for School Districts that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your ERP for School Districts software project. Includes: Financials,Human Resources, Payroll, Procurement, Product Technology


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