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Abstract:
A man leaves his farm in search of the richest diamond mine in the world only to die penniless when, all along, unknown to
him, his own land was rich with the jewels he longed to find. That’s the fable at the heart of AXA Equitable’s ongoing successful
marketing program called Mining Diamonds. And th (...)
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Mining Diamonds, Finding Gold. Source: SAS. Document Type: Case Study Description: A man leaves his farm in search of the
richest ...
Published:
2011-05-19
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Abstract:
Your Challenge: Get Decision Makers' Approval for Rules of the Road for CRM. Specific, Measurable, Achievable, Relevant and
Time-Bound. Customer relationship management (CRM) is more than a product—it’s a philosophy. That’s why, when it comes
to CRM systems, it’s important to understand all th (...)
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Your Challenge: Get Decision Makers' Approval for Rules of the Road for CRM. Specific, Measurable, Achievable, Relevant
and Time-Bound. Customer re...
Published:
2010-03-11
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Abstract:
After 20-plus years in service, and with few changes to its original design, Reid and Wright’s legacy accounting system had
become slow, unreliable, and expensive—requiring a variety of manual processes and custom software just to keep it running—and
keep the company competitive. Find out how TEC h (...)
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Every day, TEC's analysts and software selection experts bring you valuable, accessible, up-to-date research
that helps bring you up to speed and keep you up ...
Published:
2010-09-13
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Abstract:
After 20-plus years in service, and with few changes to its original design, Reid and Wright’s legacy accounting system had
become slow, unreliable, and expensive—requiring a variety of manual processes and custom software just to keep it running—and
keep the company competitive. Find out how TEC h (...)
Excerpt related to
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... Reid and Wright’s legacy accounting system had become slow, unreliable, and expensive—requiring a variety
of manual processes and custom software just to ...
Published:
2010-09-13
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Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
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... AccountMate 6.5's Contact Manager is a full-featured contact management
software program that helps professionals manage the total business cycle more ...
Published:
2005-01-20
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Abstract:
This report aims to establish the areas of product functionality required by service industries such as advertising agencies
and identify a strategy vendors might take to improve the fit of their solutions to this market. Enterprise resource planning
(ERP) systems that address the needs of service industr (...)
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Market Landscape Report: Enterprise Software for Advertising and Marketing Services. Source: Technology Evaluation
Centers. Document ...
Published:
2011-08-02
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Abstract:
Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant and Time-Bound.
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer
experiences to differentiate themselves from the (...)
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Your Challenge: Get Decision Makers' Approval for The Three E's of CRM. Specific, Measurable, Achievable, Relevant
and Time-Bound. With product lif...
Published:
2010-03-11
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Abstract:
Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty years. Vision a leading product in the professional services automation market and has taken significant
strides to maintain this market leading position. (...)
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Deltek Vision and other Deltek enterprise solutions, have been major players with project management-oriented organizations
for the past twenty ye...
Published:
2005-09-27
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Abstract:
AccountMate Software has been a player in the middle market for over twenty years. In the past several years it has been
acquired by several global companies. Recently AccountMate's management has purchased the company and once again it is independent
and able to chart its own course. (...)
Excerpt related to
contact software reviews:
... AccountMate 6.5's Contact Manager is a full-featured contact management
software program that helps professionals manage the total business cycle more ...
Published:
2005-01-20
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Abstract:
10 Reasons Why e-Commerce Fails. 1. Lack of Strategic Direction, 2. Poor User Interface,... “Build it and they will come”
is not a strategy for e-commerce success. You wouldn’t expect a new store to bring in business without advertising and promotion,
so why would you build a Web site and expect it (...)
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10 Reasons Why e-Commerce Fails. 1. Lack of Strategic Direction, 2. Poor User Interface,... “Build it and they will come”
is not a strategy for ec...
Published:
2010-03-11
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Abstract:
Using credit and A/R management as a sales tool requires defining goals and measuring results. Determining the competitive
landscape and using A/R management software with key features will help companies realize the full potential of credit and
A/R management. (...)
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Using credit and A/R management as a sales tool requires defining goals and measuring results. Determining the competitive
landscape and using A/R...
Published:
2005-02-03
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Abstract:
Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a
business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and
billed. But which product? (...)
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Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a
business management soft...
Published:
2006-06-06
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Abstract:
This paper evaluates various service software solutions for customer service and business process professionals to create
differentiated customer experiences and build stronger buyer loyalty. Customers are increasingly online, want self-service
options, and demand real-time responses. Also, social media (...)
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... Source: SAP. Document Type: White Paper Description: This paper evaluates various service software
solutions for customer service and business process ...
Published:
2011-03-14
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Abstract:
Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more
for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint
is a good mid-market product that plays well in this ma (...)
Excerpt related to
contact software reviews:
... Contact Management: Goldmine (http://c.technologyevaluation.com/?u=/cp/ TEC_article_20050121_al
... He has written a number of accounting software reviews and ...
Published:
2005-01-21
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Abstract:
Success start with Pronto Software, ERP Vendor.Acquire Free White Papers or Case Studies Associated with erp software. Pronto
Software—Australian vendor of software meeting the needs of a range of vertical industries such as retail and food and
beverage—wants to ensure it sustains profitable g (...)
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Pronto Software, ERP Vendor. Source: Technology Evaluation Centers. ... Pronto, Reliable
ERP System. Pronto Software. Solution Offering: ...
Published:
2010-03-11
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Abstract:
The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with
selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to
the evolving scalability and migration needs of customers th (...)
Excerpt related to
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... IBM DB2 database with its Advantage Series accounting software as the ...
their original provider for functional expansion opportunities in contact management/SFA ...
Published:
2004-06-10
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Abstract:
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust
set of e-commerce applications. (...)
Excerpt related to
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As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated
application uses t...
Published:
2005-05-27
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Abstract:
Many SMB companies need more functionality than an entry-level system offers, but cannot afford to pay $15,000 (USD) or more
for a higher-end product, nor do they really need the complexity found in these products. Red Wing Software’s TurningPoint
is a good mid-market product that plays well in this ma (...)
Excerpt related to
contact software reviews:
... Contact Management: Goldmine (http://c.technologyevaluation.com/?u=/cp/ TEC_article_20050121_al
... He has written a number of accounting software reviews and ...
Published:
2005-01-21
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Abstract:
Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and
have the knowledge that any investments in their data, customizations, and training are fully protected should they later
need or want to move their solution on-premises. (...)
Excerpt related to
contact software reviews:
... ACCPAC was, until recently, an independent subsidiary of the software powerhouse Computer
... numbers, and any other form of alpha-numeric contact information can ...
Published:
2004-06-03
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Abstract:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key Elements to Delivering a Consistent Outstanding Customer Experience. Customers are the lifeblood
of any business, and receiving quality customer service is a (...)
Excerpt related to
contact software reviews:
Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond. Read Online
White Paper about Six Key...
Published:
2010-03-11