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The Power of Knowledge -- Knowledge is Power (Part 2)
Part 1 of this blog series introduced the need for knowledge management (KM) software applications as part of a more comprehensive and strategic service

content knowledge  due to lack of content and lack of a defined process to author and populate the knowledge base. SKM is able to analyze and capture accurate and succinct problem-resolution pairs from disparate historical files to pre-populate and jump-start a problem resolution project. Volumes of product data and information are generally plentiful in both structured data (database rows, fields, tables, etc.) and unstructured content (forms, documents, pictures, etc). Nonetheless, this data and content is not useful for Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » content knowledge


Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions

content knowledge  store high volumes of content in a more efficiently and in a fashionable order., which is often critical to meet regulatory requirements for legislations like the US Sarbanes-Oxley Act. IDARS is currently in a late majority phase, but still very demanding in the market. Knowledge management is not really a module of ECM, but it uses the information that is provided by ECM suites. Knowledge management is a separate solution, used at the business level to provide an overview of an organization's Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

content knowledge  that identifies gaps in content (information sought but not found), and a process for filling those gaps. If people repeatedly fail to find what they are looking for they will stop using the system. Principle 7: Don’t get hung up on the limitations Certain types of knowledge are very well suited to quickly harvesting into a knowledge base. Company processes or technical procedures are well suited for knowledge management. By populating a knowledge base with this type of information and making it Read More...
Enterprise Intelligence Tools Tame Business Knowledge Glut
Skila, Inc. is applying advanced eKnowedge tools to the pharmaceutical, biotechnology, and medical device industries. It’s the kind of offering every knowledge

content knowledge  summary of the healthcare content of the document is presented. Clicking on such a term will cause eWorkbench to access and present related Skila content. Market Impact Skila claims about 25 major customers, many of which have a number of divisions that license the Global Healthcare Intelligence Platform. Companies may also choose to employ Skila's platform as an enterprise-wide solution. While there are many ways for business-side professionals in the healthcare field to find information, Skila's per Read More...
The Power of Knowledge -- Knowledge is Power (Part 1)
The title of this blog post might sound like a no-brainer: as clear and indisputable as the “motherhood and apple pie” adage. Yet how many times have you dealt

content knowledge  decisions are about gathering content and information versus diagnosing particular problem issues in short term. When it comes to parts planning, in the long term, one has to decide how to order, deploy, return, and repair them versus locating and delivering individual parts in the short term (for a particular work order). As for workforce, how to staff, equip, and train them in the long term versus immediately assigning, scheduling, and dispatching technicians? Last but not least, the long-term pricing Read More...
Content Management System Pocket Guide
As with any project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services

content knowledge  project, implementing a new content management system (CMS) for your web site must start with a set of ideas outlining the types of services, capabilities, and desired outcomes you wish to have. Choosing the right Web CMS will undoubtedly take some time, but with the proper guidance—and this handy system pocket guide—you’ll be on your way to a successful implementation and a number of new opportunities. Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

content knowledge  precluded easy integration with content sources as knowledge bases. Now the barriers are more organizational than technological because architectural issues have largely been removed. II. The Evolution of Voice Self-Service Architectures The typical layering of technology in a VSS system parallels the evolution of IT systems. We have witnessed standardization and commoditization move up the technology stack. By examining this evolution toward a more fully web-application-oriented stack, we see where Read More...
What Do Modern Knowledge Workers Need?
In many service industries, such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These

content knowledge  Do Modern Knowledge Workers Need? In many service industries, such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These highly unstructured (dynamic or adaptive, if you will) processes where the next process step’s best action depends on the outcome of the previous step require apt human process stewards, a.k.a. “knowledge workers.” These knowledge workers, characterized as workers whose main capital is knowledge, are aide Read More...
Digital Publishing: Maximizing Revenue by Meeting the Demand for Customized Content
There was a time when picking out a book meant going to a library and signing one out. Today, readers expect content to be available through a variety of

content knowledge  the Demand for Customized Content There was a time when picking out a book meant going to a library and signing one out. Today, readers expect content to be available through a variety of distribution channels—in both print and digital formats. To be successful, publishers must be able to observe the intellectual property rights of authors for each format and channel of distribution they offer. With a digital publishing management solution, it’s possible. Read More...
Through Knowledge Base Technology Selections Deliver Value
A major consulting firm recently unveiled an E-Procurement selection tool that helps its clients select technologies that enable their business objectives. The

content knowledge  Knowledge Base Technology Selections Deliver Value Through Knowledge Base Technology Selections Deliver Value Lou Talarico - July 22, 2002 Overview In April, a major consulting firm began using a branded Technology Selection Tool to help its clients select E-Procurement technologies based on each client's specific business objectives. The tool arms field consultants with information on the functional and technical capabilities and implementation characteristics of various E-Procurement solutions. Read More...
CopyFILE Plug-in: Content Distribution Using PDF Files
Supplemental product or technical data is typically delivered separately from the information contained within portable document format (PDF) files. This can

content knowledge  Plug-in: Content Distribution Using PDF Files Supplemental product or technical data is typically delivered separately from the information contained within portable document format (PDF) files. This can make it difficult for users to locate the additional content for download. With the CopyFILE plug-in application, however, companies can integrate supplemental product information by using links within a PDF file—thus allowing content to be easily distributed. Read More...
Enterprise Content Director Suite
The Enterprise Content Director Suite is designed to support large product catalogs with millions of line items and thousands of attributes for each item. It

content knowledge  Content Director Suite The Enterprise Content Director Suite is designed to support large product catalogs with millions of line items and thousands of attributes for each item. It offers a combination of customizable workflows with a validation engine and active data repository; is certified to support industry standards such as UCCnet, papiNet, and CIDX; applies adaptive intelligence using data manipulation; bridges the gaps within the enterprise between multiple ERP and CRM systems; and Read More...
Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different

content knowledge  difficult time translating the content of glitzy marketing slides and grandstanding presentations into the deliverable products. Still, as a 'one-size-fits-all' product is still not quite a viable possibility, almost every product can win provided certain set of requirements. The Catch 22 for both buyers and vendors/VARs is to pinpoint the right opportunity in this ongoing 'dating game'.   In Part 1 of this article it was suggested that an effective RFI/RFP process can streamline the selection process Read More...

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