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Enterprise Content Management: It Is More Than Just Web Content Management
Enterprise content management (ECM) is moving beyond web content management. To meet enterprises' needs, large vendors are introducing scaled down versions

content management feature  More Than Just Web Content Management Introduction Enterprise content management (ECM) systems are increasingly becoming full blown enterprise, integrated solutions. They are developing suites of products to fulfill the current needs and demands of user organizations. There are two significant developments in this market. First, large vendors, such as Microsoft and Xythos , have introduced a scaled down version of ECM suites, focusing on ease of use, fast return on investment (ROI), and limited Read More
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Documents related to » content management feature


Enterprise Content Management Solution Creates the Ultimate Customer Experience
Interwoven has grown from a web content management vendor to an enterprise content management (ECM) vendor providing a full suite of ECM components. With this

content management feature  Content Management Solution Creates the Ultimate Customer Experience Enterprise Content Management Solution Creates the Ultimate Customer Experience Hans Mercx - August 7, 2006 Introduction Customers are demanding more from organizations. The client wants to receive personalized information, on any device, at any time. Currently, clients receive incorrect, outdated, and poor-quality information, through brochures, the Internet, e-mails, and advertisements. Business processes are not Read More
Implementing an Enterprise Content Management System What is in it for the organization?
Employee efficiency can greatly increase if information, currently scattered throughout a company, is structured through an appropriate enterprise content

content management feature  an Enterprise Content Management System What is in it for the organization? Introduction Enterprise content management (ECM) is one of the most important focus areas for companies this year. A significant number of organizations will be looking into implement a new ECM system, updating their current document management (DM) or records management (RM), or adding new functionality offered by ECM suites, like digital asset management (DAM) and compliance management components. But why would an Read More
E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

content management feature  A web site provides content that outlines the benefits of products and services allowing buyers to transact. It is designed to be attractive and informative; however it frequently falls short in understanding the customer experience, navigating through the self-service environment of the Internet. The business manager needs a way to visualize the customer's needs and implement tools to deal with customers that interact through the Web so they are never lost, mismanaged, avoided, or forgotten. Think Big, Read More
Why SharePoint Is Not Document Management Software
Microsoft’s SharePoint program is frequently misused as a full-featured document management system. While SharePoint offers a fairly massive feature set, its

content management feature  SharePoint Is Not Document Management Software Microsoft’s SharePoint program is frequently misused as a full-featured document management system. While SharePoint offers a fairly massive feature set, its primary focus is on collaboration, which entails somewhat open flows of information and less control of material across the full document lifecycle than a document management system would offer. Download this white paper to learn more. Read More
Enhancing Governance, Risk, and Compliance through Effective Risk Management
Embedding governance, risk, and compliance (GRC) management into all business process has become imperative. Companies need to adopt a holistic view when it

content management feature  Governance, Risk, and Compliance through Effective Risk Management Embedding governance, risk, and compliance (GRC) management into all business process has become imperative. Companies need to adopt a holistic view when it comes to reducing and managing risks, and ensure better access risk management. This paper discusses the need for companies to take a proactive approach towards access risk management. Read More
Warehouse Management Systems: Pie in the Sky or Floating Bakery? Part One: Myths of the Warehouse Management Systems and Implementation
When searching for a warehouse management system (WMS), a number of myths surface.

content management feature  Management Systems: Pie in the Sky or Floating Bakery? Part One: Myths of the Warehouse Management Systems and Implementation Introduction I just returned from a week long conference and as one of the speakers/vendors there, I was not looking to receive the same thing that the attendees were looking to receive. I was looking for clients; however, I mostly found patients . I found most of my time was spent psychoanalyzing what people had been told by competitors and other logistics companies. Read More
Cincom Enterprise Management
Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex

content management feature  Enterprise Management Cincom Enterprise Management is a portfolio of Web-enabled business applications that address the business cycle of companies who build and service complex products. It encompasses activities included in business planning, business acquisition, order management, engineering, procurement, manufacturing and re-manufacturing operations, cost management, finance, and aftermarket support. CONTROL also supports global enterprises by offering distributed multi-site implementation Read More
Performance and Compensation Management at the Core of Human Capital Management?
Strategic human capital management (HCM) solutions can help organizations transform their people into a competitive advantage by aligning managers and employees

content management feature  and Compensation Management at the Core of Human Capital Management? While decades have been spent investing in automation technologies for better use of tangible assets, only recently have enterprises begun to invest in optimizing human capital. Tactical and administrative human resources (HR) management is morphing into strategic human capital management (HCM). Part Three of the series Thou Shalt Manage Human Capital Better . Some might argue that HCM revolves around better performance Read More
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

content management feature  HR Systems: Flawless Execution Enabling Strategic HR Management Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data, such as record-keeping, time and attendance, and payroll processing, is a cornerstone of every HR operation, and the way companies collect and maintain such data is critical. Find out what core HR management capabilities and systems today’s companies are using. Read More
A Candid Conversation with a Field Service Workforce Management Leader
ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and

content management feature  Candid Conversation with a Field Service Workforce Management Leader TEC’s recent series of tutorial articles—“ Navigating Between Service Management Scylla & Charybdis ” and “ The Magic Behind Planning and Executing (Optimal) Service Supply Chains ”—have drawn solid interest and valuable feedback, both publicly and privately. The series on general workforce management (WFM) systems (i.e., not necessarily only in field service), entitled “ Integrated Workforce Management (WFM) Platforms: Read More
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

content management feature  Management: The Core of Service Resolution Management Today's businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

content management feature  ways to organize workforce content (although the older look and feel can be preserved, if preferred by users). Enhancements include one-click access to the most common business tasks, and customizable alerts to guide managers through the decision-making process. The release also introduces a new employee self-service design that makes it fast and easy for employees to check their schedules, request time-off, or edit their timecards. Both employees and managers can easily customize the UI to meet their Read More
Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

content management feature  Cycle Management: A Non-Linear Approach to Supply Chain Management Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain functions across all levels of suppliers, partners, and customers through the integration, collaboration, and synchronization of technology, data, and people-centric processes. Learn how companies can employ VCM to make business processes smoother, more productive, and more Read More
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

content management feature  Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options that can make navigating the corporate mobile landscape challenging and risky. This executive insight examines the needs for organizations to deploy a holistic enterprise mobility management solution that goes well beyond mobile device management. Read More

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