Professional service organizations sell not just time, but knowledge. Thus, in addition to time and expense management, a business management software product must support a means for knowing how this knowledge is tracked, assigned, managed, and billed. But which product?
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oriented Software: Many Choices, Many Differences Introduction The most precious resource for consultants, architectural and engineering firms, and similar organizations is time. Revenue is generated when this time is billed to clients, and profits are generated when the cost of doing business is less than revenue. Profits are maximized when individual employees can bill more of their time, at higher rates. While this formula sounds simplistic, achieving the goal is difficult. The business