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Featured Documents related to
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Agile Information Systems: Conceptualization, Construction, and Management
The book "Agile Information Systems" unveils how modern companies can create and deploy agile information systems. Academic experts, researchers, and practitioners discuss the concept of agile information systems, the importance of the context of agility, and organizational management issues in the context of agile information systems.
Documents related to
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Successfully Managing Contract Risk
Successfully Managing Contract Risk.Secure Documents and Other Complex System to Use In Your Organization for Successfully Managing Contract Risk Contractors and subcontractors are both exposed to risk within a project. Thus, it is equally important to both parties that formalized risk management be carried out, not to eliminate project uncertainty, but to understand the potential impact of risk events and to plan risk responses.
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12/22/2005 9:59:00 AM
French Government awards ERP contract to Peoplesoft
On October 29, The French government awarded PeopleSoft the first contract of its Accord Mission - a project to integrate computing across all state departments.
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11/10/1999
Upside Software Remains on the Upside of the Contract Management Market » The TEC Blog
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28-02-2011
Compaq Wins Supercomputer Contract, But Is It Enough?
Compaq recently was awarded a contract for the world’s largest supercomputer, which will use its Alpha processors. But what’s happening with their standard high-end machines?
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8/25/2000
Bluecross Blueshield Eliminates the Blues of Forms Processing
Bluecross Blueshield of South Carolina (BCBSSC) had been using optical character recognition (OCR) technology for many years, but wanted to improve productivity by automating its claims processing system from document and data capture to document storage. By integrating AnyDocCLAIM into its existing automated system, BCBSSC has increased its processing speed and averages more than 400 claims per hour.
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11/22/2007 3:14:00 PM
ERP for Green Supply Chain Management in Manufacturing
Can an ERP system help in green supply chain management? Find out in this comprehensive report. Manufacturers are facing pressure from regulators and customers to document their impact on the environment, including not only the simple carbon footprint, but other gas emissions, discharges to waterways, landfills, and product life cycle impacts. How can enterprise software help?
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4/19/2010 10:37:00 AM
Best Practices for Improving Performance in Your Contact Center
In successful contact centers, top agents provide a superior experience for customers and ultimately help grow revenue for a company. How does your contact center stack up to the competition? Are you doing all you can to run a high-performing contact center that keeps customers happy and builds long-term relationships? In this guide, experts share their top 6 best practices for improving contact center performance.
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5/17/2011 3:38:00 PM
ERP Selection Case Study: Tylö
Swedish-based Tylö is the world’s leading manufacturer of sauna, shower, and steam bath systems. Family-owned since the 1940s, today Tylö generates growth by leveraging IT-based operational support. Thus, when new growth objectives called for a new enterprise resource planning (ERP) solution, Tylö considered four alternatives: Movex, Jeeves, Axapta, and an upgrade of ASW. Find out which system it chose.
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8/18/2008 2:04:00 PM
Integrating RenderX XSL FO Technology with iText for High Performance Dynamic Forms Generation
Dynamic and customizable portable document format (PDF) forms have thousands of everyday uses. Monthly statements mailed to customers and insurance applications are just two. Creating these forms is easier than you might think, when the functionalities of two text solutions are combined. Get the details on how to merge document and formatting applications to create dynamic, customer-friendly PDFs.
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5/19/2008 9:04:00 PM
Quadrant HR
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: Quadrant HR™ is a user-defined, configurable software and services solution integrating best practices for Human Resources, Staff Scheduling and Payroll into a single system. Fully configurable, Quadrant HR™ conforms to the way you work without costly programming customizations. You can create and automate workflows across the organization. Quadrant HR™ is designed to improve employee processes from ‘hire to retire’ for simple to complex multi-site, multi-position, multi-contract workplaces. Experience the power of effective, automated business processes that save you time and money. Quadrant HR - Smart. Simple. Seamless.
PROMYS
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: PROMYS PSA includes modules for- CRM, opportunities, and quoting;- order fulfillment, purchasing, inventory, and invoicing;- project management, project assignments, time sheets and expenses;- service management, help desk, and support contracts; and- customer and subcontractor self-service portals.PROMYS service management functionality helps answer questions such as:- Why aren’t my field resources more billable? - Which active projects are in trouble against their cost budget? - Are my service contracts profitable? - Have I billed for everything and accounted for all costs? - Are we maximizing revenue and margin on all sales opportunities?PROMYS provides functionality for - help desk trouble tickets, color coding, and escalations; - resource calendar visibility into all resources and current availability; - automatic work order notifications and integration with Outlook calendars; - customer self-service portal, - resource forecasting by specific skill set and certifications; - tracking for service contacts, service levels, customer serial numbers, and third-party service agreements; and - tracking for labor utilization to reduce un-billable hours.As part of the PROMYS enterprise business software suite, the PROMYS CRM module links seamlessly with the order fulfillment, project management, service management, and help desk modules to track customer quotes, projects, assets, change orders, return material authorizations (RMAs), and returns affecting equipment under service contract. PROMYS also keeps track of block time accrual accounts, invoicing, and service contract renewal. More than effective PSA software, PROMYS provides the Web-based PSA functionality service organizations need to forecast resources effectively, deliver projects on time and on budget, respond quickly to customer service issues, and maximize service contract profitability.
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