Home
 > search far

Featured Documents related to »  conversant ivr


PeopleSoft: Giving Fervent Hope To The Market And Jitters To The Competition. Part 2: The Implications
PeopleSoft has joined the elite group of vendors that can deliver a majority of the components of a complete e-business framework. If one considers all aspects

conversant ivr  online crm,hosted crm,crm companies,peoplesoft hcm jobs,peoplesoft module,best crm software,peoplesoft dba jobs,peoplesoft 9.0 upgrade,peoplesoft hris,peoplesoft tools,peoplesoft products,peoplesoft hcm 9.0,peoplesoft jobs,crm tools,crm systems Read More...

Rent.com Selects KANA Cloud Offering for Customer Service
The announcement that KANA Express, a cloud customer service offering, was selected by Rent.com for improved customer engagement was one of more important

conversant ivr   Read More...
Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template
Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology
Get this RFP template now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » conversant ivr


The Wizardry of Business Process Management - Part 4
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

conversant ivr   Read More...
Turn the Internet into a Strategic Sales and Interaction Channel
With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed

conversant ivr  the Internet into a Strategic Sales and Interaction Channel Turn the Internet into a Strategic Sales and Interaction Channel If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP Internet Sales helps you lower the cost of sales by reducing transaction costs in order processing – and by reducing human intervention in order-taking and status-checking. Source : SAP Resources Related to Marketing Channel : Marketing Channel Read More...
Navigating Between Service Management Scylla & Charybdis - Part 3
Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially

conversant ivr   Read More...
Automating Your Call Center Feedback
Almost everyone has had a bad call center experience@due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t

conversant ivr  call center,call center services,inbound call center,contact center services,call center outbound,contact center software,innovative call center,call center outsourcing,virtual call centre,winning call center Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

conversant ivr  Self-Service Leverages the Knowledge Base to Improve Customer Interactions Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. VSS works effectively when it is integrated with the overall service strategy, encompassing not only web self-service, but also assisted (i.e., e-mail, chat) and full-service (i.e., agent) strategies. Consumers desire to interact Read More...
HP Announces Customer Engagement as a Service
HP Enterprise Services has introduced new services designed for organizations interested in multichannel customer experience contact centers. The HP Customer

conversant ivr  Announces Customer Engagement as a Service HP Enterprise Services has introduced  new services  designed for organizations interested in multichannel customer experience contact centers. The HP Customer Engagement as a Service (CEaaS) resulted from the integration between HP’s cloud technology and Avaya's contact center technology. The contact center tools comprising the solution allow users to handle social media marketing, mobile integration, and customer analytics in a single cloud-based contact Read More...
SMB Phone Systems Buyer’s Guide
If you are a small to medium business (SMB) looking to purchase a business phone system, you’ve no doubt discovered that buying one is not easy. You must

conversant ivr  Focus Research,business phone system,business phone systems,small business phone system,business telephone system,telephony solution,phone systems for business,voip business phone system,phone system for business,phone system for small business,voip business phone systems,ip telephony solution,ip telephony solutions,hosted phone system,business phone system pbx Read More...
Finding YOUR Next - Michael Jordan - How New Technology-Driven Assessment Processes Will Improve Talent Acquisition
Human capital is the most valuable asset of any organization and human resources must be more strategic and provide more value, rather than be solely a cost

conversant ivr  YOUR Next - Michael Jordan - How New Technology-Driven Assessment Processes Will Improve Talent Acquisition Finding YOUR Next - Michael Jordan - How New Technology-Driven Assessment Processes Will Improve Talent Acquisition If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. HRMC is a talent acquisition solution provider that organizations utilize to select, assess, and acquire top performers. Source : Human Resource Management Read More...
Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

conversant ivr  Focused Self-service: Building the Balanced Business Case Learn how the Return on Customer metric captures the total value created by customers for a more complete economic picture of the impact of self-service customer care. Source : RightNow Technologies Resources Related to Customer Focused Self-service: Building the Balanced Business Case : Self Service (Wikipedia) Business Case (Wikipedia) Customer Focused Self-service: Building the Balanced Business Case Balanced Business is also known as Read More...
The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most

conversant ivr  Lexicon of CRM - Part 1: From A to I The Lexicon of CRM Part 1: From A to I R. Garland - October 12, 2001 0 - A  360 degree view of the customer - A term used to describe the ability for virtually anyone in the company to know anything about the customer (products bought, support calls made, web site visits conducted, etc.). A complete, 306 degree view of customer information. 3G - Supposedly the ultimate wireless protocol technology that is already being used in areas outside of North America where Read More...
Five Must Have Features for Business VoIP
A growing number of businesses are now grappling with the decision to implement new telephone systems based on voice over IP (VoIP) technology. However, while

conversant ivr  business VoIP,Ziff Davis,phone system,VoIP telephony,VoIP,call routing,data integration linking,automated call distribution,audio and video conferencing,interactive voice recognition,IVR Read More...
Premise PBX Buyer’s Guide
If you’re considering upgrading your traditional phone system to a premise-based private branch exchange (PBX) system, there are a few things you need to know

conversant ivr  PBX Buyer’s Guide Why go any further when you can compare the features of 10 enterprise PBX solutions from the top vendors in the business in one comprehensive guide Source: VoIP-News Resources Related to Premise PBX Buyer's Guide : Private Branch Exchange (PBX) (Wikipedia) Premise PBX Buyer's Guide PBX is also known as : Private Branch Exchange , Premise-based IP PBX , IP PBX , Internet Protocol Private Branch Exchange , PBX System , Enterprise PBX Solutions , Premise PBX Buyer Guide , PBX Read More...
Progress Software Revs Up to Higher RPM via Savvion - Part 2
Part 1 of this series began to analyze the recent merger of Progress Software Corp. [NASDAQ: PRGS] and Savvion Inc. With this acquisition, Progress has made a

conversant ivr   Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others