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Software Functionality Revealed in Detail
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Attensity appoints Kirsten Bay as new CEO
With almost 20 years of experience in providing strategic process and organizational policy advice for both public and private organizations in various

cool text generators  appoints Kirsten Bay as new CEO With almost 20 years of experience in providing strategic process and organizational policy advice for both public and private organizations in various industries, Kirsten Bay will step in as the new president and CEO of Attensity, succeeding Mr. Ian Bonner, who will now serve as Attensity’s chairman of the board. Previous to her new role at Attensity, Ms. Bay specialized in strategic processes and served as an organizational policy advisor, drawing on her

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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What Brings Customers Closer to Your Product Development?


Bringing all product stakeholders in a tighter loop within the entire product life cycle is one of the main strategies of the product lifecycle management (PLM) methodology. Following this idea, letting the customers (those who pay for and/or use the product) get involved as early as possible in the product design and development phases provides many benefits, including: more ideas for innovation,

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KANA Attempts the Union of Customer Acquisition and Service


KANA Software is a global provider in customer service solutions delivered on-premise or in the cloud, and these solutions unify and maintain context for customer journeys across agent, Web, social, and mobile experiences. The vendor’s solutions have reduced handling time, increased resolution rates, and improved net promoter score (NPS) at more than 850 enterprises, including half of the Global

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Instaply Announces Instaply Mobile Customer Interaction Platform


Instaply, Inc., has launched as a company and introduced its mobile customer interaction platform (MCIP)—free to customers and businesses. The MCIP can be downloaded from Apple's iTunes App Store and Google Play. The application's main purpose is to sustain text exchanges between companies and clients for improved customer experience. On the one hand, Instaply can be used by clients

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Plymouth Rock Energy Selects Cloud Extend


Cloud Extend is a cloud business process management (BPM) application from Active Endpoints, built on its flagship BPM system, ActiveVOS, and available in salesforce.com’s AppEchange marketplace. Cloud Extend aims to easily automate mundane sales, marketing, and customer service processes, and thus ensure that everyone on the team adheres to best practices. Cloud Extend empowers

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Methods of Integrating Full-text and Fielded Data Search


Integrating full-text and fielded data searches can help you find essential information more easily. Whether your existing metadata fields reside within a document or are stored in a separate database, a search index can combine full-text and fielded data dynamically. This allows multiple users to search the same documents with a single index—and a single user to integrate two searches in one query.

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From Text to Business Insight: All about Enterprise Text Analytics


Text analytics automates the extraction of business value from Web sites and social media content, from e-mail and survey responses, to regulatory filings and corporate documents. These sources and others capture information from and about customers, prospects, products, companies, and competitors in human readable form. Download this white paper for a handy guide to understanding—and profiting from—enterprise text analytics.

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What’s New in Microsoft SQL Server 2000


SQL Server 2000, the next major release of SQL Server 7, is Microsoft’s SQL 7 release of its database both re-architected and re-written. Microsoft has high hopes for the latest version in a market that was worth $8 Billion in 1999, an 18% increase over 1998. What remains to be seen is whether it will attract customers not already using SQL Server.

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How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

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InsFocus Releases Version 2.0 of BI Solution for Insurance


The Israeli software provider InsFocus Systems, producer of Insfocus Plus, a business intelligence (BI) solution targeted at the insurance industry, has recently released version 2.0 of its BI application, which includes several enhancements, with special emphasis on the Web. Among the features of this version is the new InsFocus BI Web user interface. The Web viewer and user

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E-mail Encryption: Protecting Data in Transit


Secure Mail is a plug-in that integrates into Microsoft Outlook. The main functions of Secure Mail are provided in the toolbar or the menu. It’s possible to pre-assign various setup options before the software is rolled out, which can be locked so that the user can no longer change the default settings. Learn more about the main properties of Secure Mail and get an overview of the possible configurations the product offers.

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