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Sales Performance Management
A productive sales force must concentrate on acquiring, growing, and retaining profitable relationships with its clients. This requires clear, detailed views of

core kpi of after sales service  activities are at the core of successful sales organizations. Although a salesperson's sales talent, ability to identify customers' needs quickly, and other soft skills remain important, salespeople must rapidly determine which activities and accounts deserve their time. On a basic level, salespeople must determine which prospects on their lists to call. To determine priorities quickly and appropriately, they need information about when someone last contacted a prospective customer and that prospect's Read More...
Quote-to-Order (Q2O) Systems
Quote-to-order (Q2O) solutions (sometimes known as configure, price, and quote or CPQ) enable manufacturers to mobilize their mass customization initiatives. These systems can reduce time-consuming...
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Documents related to » core kpi of after sales service


Business Intelligence
The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make

core kpi of after sales service  deeper dive into the core value of the interoperability with Microsoft Dynamics GP&8482; you will see a highly complementary offering for these customers - in particular when looking at the existing modules available for Microsoft Dynamics GP. First we have the Microsoft Dynamics GP Professional - Business Intelligence Foundation, which is comprised of components to deepen business insight. One of the Business Intelligence components is the Analysis Cubes for Excel, which is the piece that truly enables Read More...
The Role of ERP in Globalization
Globalizing your market reach presents technology and business challenges to profitable growth. Your supply chain strategy for globalization should include an

core kpi of after sales service  business needs. Beyond our core ERP implementation, we have been working with a number of third-party companies that sit on top of the ERP to utilize their enabling technologies, or modules. We use their communications packages, with call service buttons, point of sale capabilities, and dashboard features, for example. The information is extracted real-time and provides us with analytics that measure at the shelf, store, country, national, and global levels. This gives us the ability to run the business Read More...
Thinking Radically: Interview with Transpara’s Michael Saucier and Robert Hylton
It appears that many organizations are rapidly adopting mobile business intelligence (BI), and the technology promises to become a natural component of every BI

core kpi of after sales service  custom reporting requires the core BI experts, which frees them up to make sure the data quality and offerings are even better for the users. •    More operational versus future. People use their mobile devices for very specific purposes, and there is a reason—e-mail, Twitter , Foursquare , and Google maps are more popular on mobile compared to editing spreadsheets or creating long documents. The successful mobile apps all deal with the “here and now.” Translating this to BI, it means that Read More...
The Impact of Demand-Driven Technology in the SCM Market: IBS
The integration solutions market will be an interesting area of growth. IBS has an attractive offer for companies with complex and expensive business software

core kpi of after sales service  where IBS has its core competencies, and this is what makes a lot of demands on astute new enterprise applications. Today, there are advanced standardized e-business systems with integrated logistics functionality for B2B trading—with a little need for customized solutions. When it comes to systems for business-to-consumer (B2C), there is still a lot of customization work going on, but that too will change down the track (for more of relevant info, see Differences in Complexity between B2C and B2B Read More...
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

core kpi of after sales service  customization of the application's core logic. For the time being, the hosted software service business model still applies best to applications that can be run in isolation or with limited, less involved interfaces to third party applications. This may make SaaS compelling, because it has lower entry costs, and if the company does not realize value from the software, it can always stop using it (and stop paying for it). Like on-premise licensing, this model provides a steady stream of revenue for the Read More...
We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices
The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it

core kpi of after sales service   Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the

core kpi of after sales service  field service management software, field service FSM, FSM comparison, compare FSM software, field service industry software, FSM vendors, CRM FSM, CRM field service, field services software, it field services Read More...
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

core kpi of after sales service  services oriented,service oriented activities,service oriented applications,service oriented architect,service oriented attitude,service oriented businesses,service oriented communication,service oriented companies Read More...
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

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New Destinies: Stories of Outcomes Sensed, Predicted, and Changed in the World of the New Business Imperative
Remember 10 years ago, or maybe just 5, you used to have the luxury to think about your decisions. Not anymore. New rules apply to the global business

core kpi of after sales service  big data analytics, predictive analytics, business intelligence solution, BI solution, BI software, SAP business intelligence solutions, SAP HANA, SAP Business Objects, SAP BusinessObjects mobile app, mobile analytics, SAP BusinessObjects business intelligence Read More...
5 Key Steps to Make Field Service Profitable
Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable

core kpi of after sales service  field service software,profitable field service,FSM,FSM software,field service scheduling,field service mobility,mobile FSM software,ServiceMax,field service operations Read More...
Understanding Service-oriented Architecture and Its Impact on Small Manufacturers
Within the manufacturing community, the arrival of the latest, greatest enterprise software technology is often met with skepticism. The right service-oriented

core kpi of after sales service  help small manufacturers succeed. Core needs include (a) mainstream, scalable and flexible technology, (b) IT that is easy to administer and delivers consistent performance, and (c) a common enterprise data platform for connecting internal systems and external supply chain partners. Many small manufacturers have struggled with system limitations and obsolescence. These businesses require a long-term IT solution when replacing legacy systems. As their businesses change, their software solutions must be Read More...
Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged

core kpi of after sales service  enterprise resource planning,ERP,software as a service,SaaS,SaaS business model,small to medium business,SMB,service-oriented architecture,SOA,professional services automation,PSA,on demand,customer relationship management,CRM,extensible markup language Read More...

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