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Infor Gets Social
At the Inforum 2013 user conference, Infor announced Infor Ming.le, a new platform for social collaboration, business process improvement, and contextual

corporate social responsibilities  social platform captures vital corporate knowledge that can be lost through email and instant messaging; it tracks communications transparently in the context of business processes and provides a clear audit trail. Read More...
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Documents related to » corporate social responsibilities


Selecting Manufacturing ERP for ISO 26000 Compliance
ISO 26000 spells out best practices for corporate social responsibility (CSR). Are your enterprise systems, including ERP, capable of documenting CSR best

corporate social responsibilities  of documenting and managing corporate social responsibility practices becomes eminently clear when we consider the tragedy surrounding the 2010 explosion of the BP Deepwater Horizon offshore oil rig . BP Deepwater’s reputation, as a good corporate citizen, has certainly been diminished. Moreover, it may be held liable for damages due to its actions, particularly if it cannot document that it had been following accepted practices for two of the key areas dealt with ISO 26000 (environmental protection Read More...
A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

corporate social responsibilities  from both internal sources (corporate documents and blogs, data from internal systems, etc.) as well as external sources (social media channels, such as Twitter, Facebook, blogs, etc.) Multilingual support, supporting data analysis in 32 languages Integration with different types of enterprise systems (e.g., enterprise resource planning [ERP], CRM, etc.) One of Attensity’s key features is its ability to classify and route customer data with its Respond application, which enables customer agents to Read More...
Do Your Customers Really Trust You? Well, That Depends …
Crises such as the one we’re currently going through seriously damage the trust bestowed by individuals upon corporations. This is more likely to result in the

corporate social responsibilities  is usually known as corporate social responsibility (CSR). Unfortunately, there is a lack of consensus as to what constitutes CSR. Some companies talk about “corporate governance.” Others talk about “sustainability” or “corporate citizenship.” In fact, some companies’ definitions don’t even mention the environment at all. It is thus important to state the difference between all these concepts and the ones that are truly linked to sustainability . Corporate Governance As Sir Adrian Cadbury Read More...
Collaborative Analytics: Sharing and Harvesting Analytic Insights Across the Business
Sadly, a division exists between business analysts and IT@they often perform separate data-related duties. There are benefits for companies that unite business

corporate social responsibilities  group level to the corporate level, the outer loop in figure 2, is more likely to happen than directly from the personal level. At least, they have been tested by more than one person and are more widely used, and so more likely to be accepted by IT as a valid solution to a real need. But again, the promotion process today is a manual development step. So, what support and tool function is needed to enable personal and group innovation to be promoted to the production level? Again, the answer comes in Read More...
TEC Corporate Fact Sheet


corporate social responsibilities  Corporate Fact Sheet Read More...
Attensity Social Analytics Suite
Attensity’s suite of social analytics and engagement applications is built on Attensity's text analytics platform and offers organizations the key

corporate social responsibilities  Social Analytics Suite Attensity’s suite of social analytics and engagement applications is built on Attensity's text analytics platform and offers organizations the key capabilities they need to leverage customer conversations as a business asset. Read More...
Corporate versus Employee-liable
Every company that uses mobile devices as business tools is faced with this dilemma: purchase mobile devices under the corporate account (corporate-liable units

corporate social responsibilities  mobile devices under the corporate account (corporate-liable units [CLU]), or allow employees to purchase their own (employee-liable units [ELU]). To alleviate the management issues, some companies have opted for ELUs. But there is a danger in using ELUs as company business tools. Find out more. Read More...
How to (Ab)Use Your Employees as a Social Platform
Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon, which depicted current social guidance efforts

corporate social responsibilities  are handled through a corporate social media account. See also: Here's Proof That Social Media Blunders Have Real Consequences Tips for Getting Employee Social Media Marketing Right If you are deeply convinced of the potential of putting your employees to work in your social marketing efforts, there are a few things you can do to stack the odds of success in your favor. For starters, you need to know what you want and give yourself the means to measure it. Determining if you are looking to increase Read More...
TECTURA Corporate Backgrounder
This document provides a general overview of TECTURA services & solutions.

corporate social responsibilities  Corporate Backgrounder This document provides a general overview of TECTURA services & solutions. Read More...
SAP Launches Real-time Social Insights
Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but

corporate social responsibilities  Launches Real-time Social Insights Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but they still have no idea about what is effective and what is a waste of time. To that end, at the recently held CRM Evolution event, SAP   launched its Social Contact Intelligence analytic application , which can be used to unlock information (real-time sentiment and contact insights) from a company’s Read More...
Social Customer Suite
Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers.

corporate social responsibilities  Customer Suite Lithium’s Social Customer Suite powers customer experiences, helping companies to build brand nations and online communities of customers. Read More...
Illumiti Corporate Overview


corporate social responsibilities  Corporate Overview Read More...
Social ERP Emerges, Transforms the Way People Work (Part 2)
In part one of this series, we looked at how and why social media capabilities are impacting enterprise resource planning (ERP) solutions. We looked at the

corporate social responsibilities  that user adoption and corporate governance must be considered when rolling out these tools. This second post provides an in-depth look at the different approaches major ERP vendors have taken to integrate social capabilities into their ERP systems and provides some tips for users looking for a social ERP system.   SAP —SAP may have started a little behind the curve, but it has quickly caught up to and even surpassed the competition in its adoption of social media capabilities. SAP has been applying a Read More...

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