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Do Your Customers Really Trust You? Well, That Depends …
Crises such as the one we’re currently going through seriously damage the trust bestowed by individuals upon corporations. This is more likely to result in the

corporate social responsibility definition  is usually known as corporate social responsibility (CSR). Unfortunately, there is a lack of consensus as to what constitutes CSR. Some companies talk about “corporate governance.” Others talk about “sustainability” or “corporate citizenship.” In fact, some companies’ definitions don’t even mention the environment at all. It is thus important to state the difference between all these concepts and the ones that are truly linked to sustainability . Corporate Governance As Sir Adrian Cadbury Read More...
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Documents related to » corporate social responsibility definition


The G-word: Do Businesses Touting Green Really Practice What They Preach?
The word “green” these days is everywhere—especially in business. However, it’s difficult to know whether the environmental concerns of these businesses are

corporate social responsibility definition  (public opinion) ethics and corporate social responsibility (hard to evaluate, yet often present) culture, mission statement (stimulate and motivate employees) And Yet, Most Undertaken Strategies Are Still Reactive. Is It Really That Bad? A crisis is usually defined as the accumulation of serious incidents that represent major risks and that demand crucial decisions in an uncertain context and can usually lead to catastrophe. Nonetheless, for companies, major risks are difficult to anticipate and are Read More...
Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

corporate social responsibility definition  to start with a corporate citizenship initiative is to build enterprise-wide awareness of company policies on a safe and healthy work environment, including any efforts to minimize energy consumption and reduce hazardous materials and pollutants in the workplace and into the environment. Next, add asset performance to your key performance measures, including energy consumption. By integrating energy with other asset performance parameters, you will have a more complete picture of how each asset is Read More...
In Search of Sustainability with Dassault Systèmes
Can PLM technologies help build a more sustainable future for organizations? This article discusses the relationship between PLM and sustainable development

corporate social responsibility definition  Dassault Systèmes' manager of corporate social responsibility, moving to the new facility results in a more than 15 percent decrease of carbon footprint per employee. 2010 also sees Dassault Systèmes start participation in the Carbon Disclosure Project to report the company’s carbon emissions. More importantly, Dassault Systèmes is currently considering utilizing its own technologies (such as building solutions and product maintenance solutions) to improve the company’s own sustainability. This Read More...
How One Sourcing Vendor's Offerings Are Bolstered by a Wealth of Services
Eqos is especially proud of its complementary services portfolio, which stems from a decade's worth of direct experience in providing some of the world's

corporate social responsibility definition  such as site visits, corporate social responsibility (CSR) checks, risk assessments, quality audits, and product tests. Like the suite's other modules, Eqos Auditing and Compliance also leverages critical path planning to raise alerts for routine activities, and exceptions when predefined thresholds are breached, thus providing a more secure environment to better manage risk (that is, supplier compliance with retailer and regulatory requirements). Eqos Supplier Performance leverages best practice Read More...
On-site Social for Online Commerce
The white paper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks in a way

corporate social responsibility definition  site Social for Online Commerce The white paper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks in a way that can increase the value of social initiatives and deliver measurable results. It also shows new ways merchants can use social shopping on their online stores to deepen relationships with their customers. Read More...
Social Media in Your Supply Chain Keeps Everyone in the Loop
Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like

corporate social responsibility definition  lines of communication and incorporate customer feedback into its product development. We needed a tool that would allow us to provide information vital to the project directly to the participants; at the same time, we had to have a way to capture our field staff's feedback on any technical challenges, and the customer reception to the new product. Moxie helped us deliver both, through one view. As a cloud-based solution, it also allowed for increased employee mobility, both in space and time, and Read More...
Turn Content Into Sales with Social Media
In the white paper CRM and the socially-empowered customer, you can find out how to use social media like twitter, facebook, linkedin, youtube, web...

corporate social responsibility definition  Content Into Sales with Social Media Once upon a time, you could only talk at your customers and prospects through the media. Through social media you can now dialogue with them . In the white paper CRM and the Socially-empowered Customer , you can find out how to use social media like Twitter , Facebook , LinkedIn , YouTube , webinars, and blogs to build stronger relationships with customers and prospects based on mutual trust and two-way communication. The days of one-way communications are coming Read More...
Moxie Software Offers Free Social Collaboration Apps
The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration

corporate social responsibility definition  Software Offers Free Social Collaboration Apps The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration tools comes only via enabling particular best practices and helping solve certain issues and situations. To that end, Moxie Software , a provider of customer-centric enterprise social software, recently announced the  availability of its Collaboration Spaces for free . Enterprises of all sizes Read More...
Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

corporate social responsibility definition  Suite . The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing, Oracle Fusion Sales Catalog, Oracle ATG Web Commerce, and Oracle ERP) as well as the Oracle Platform Services (i.e., Oracle Java Cloud Serve and Oracle Database Cloud Service). For marketers, Read More...
Duke Corporate Education (Duke CE)
Burdened by reporting and tax compliance issues with its legacy financials system, Duke Corporate Education (Duke CE) needed a replacement solution to support

corporate social responsibility definition  Corporate Education (Duke CE) Burdened by reporting and tax compliance issues with its legacy financials system, Duke Corporate Education (Duke CE) needed a replacement solution to support its structure of international subsidiaries, and address multicurrency operations and intercompany transactions. Learn how Technology Evaluation Centers (TEC) helped Duke CE accurately define its requirements, and develop a detailed and efficient project plan. Read More...
SAP Trying to Jam Dreamforce 2013’s Social Noise
Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to

corporate social responsibility definition  Trying to Jam Dreamforce 2013’s Social Noise Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to somewhat spoil the Dreamforce 2013 mega-conference buzz by announcing the success of its SAP Jam social software platform for businesses. A year ago, SAP launched the SAP Jam ESN platform and social business processes (by combining the best features of former SuccessFactors Jambok and SAP StreamWork Read More...
Nimble Releases New Social CRM Platform
Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the

corporate social responsibility definition  Releases New Social CRM Platform Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his thoughts, in order to understand the idea behind Nimble and its plans for the future. Read More...
Social ERP Emerges—A Deep Dive into Deltek Kona
In two previous posts on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software

corporate social responsibility definition  ERP Emerges—A Deep Dive into Deltek Kona In two previous posts on the emergence of social enterprise resource planning (ERP), TEC Senior ERP Analyst Ted Rohm took a look at how social ERP software capabilities are transforming the way people work and gave an overview of how the ERP vendors are bringing the social facilities to their products. In this report, Ted takes a deeper dive into Deltek’s Kona enterprise social collaboration tool. Download the report and get the details. Read More...
Social ERP Emerges, Transforms the Way People Work (Part 1)
It is no secret that social networks and media—Facebook, Twitter, LinkedIn, Wikipedia, etc.—are having a huge impact on all aspects of people’s lives

corporate social responsibility definition  as the standard for corporate social collaboration, or it even might be Facebook itself. Other Things to Consider—Data Governance and Organizational Policies The social media or enterprise 2.0 functionality will definitely change the way people work, but all of this change will have other impacts on an organization. Opening up these communication channels may in fact open a Pandora’s box of potentially nonproductive or even abusive online behaviors. For example, a sales rep who is constantly sending Read More...

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