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Social Networks: How They're Turning CRM Upside Down
Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down

corporate social responsibility director  and governance, and other corporate responsibility issues that are a little bit restraining. So you have a sort of a mixed bag in an industry like that. …The reality is that it's a peer-to-peer revolution, or evolution, to start, so it's a matter of which industries get smart. The biggest thing to me, besides high tech, is always going to be retail. Retail's going to be gigantic. The retail customer experience is a primary one, and is something we all do on a B2C level as individuals. That's where Read More...
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Documents related to » corporate social responsibility director


Atrion User Conference Highlights Need for Regulatory Compliance in PLM
The Atrion International User Group met in Montreal, Quebec (Canada) to discuss ways to improve regulatory compliance for their respective companies. At the

corporate social responsibility director  discussed the value of Corporate Social Responsibility (CSR). Bill Phillips, director environmental health and safety compliance and corporate toxicologist for Ecolab, discussed the direct financial benefits of providing environmentally preferable products. So-called green products have provided increased sales to the government based on legislation requiring US government agencies to prefer the purchase of products that are friendlier to the environment. This buying trend has also spilled over into Read More...
Single Version of the Truth
Today's enterprise is no longer a single, vertically integrated organization. Globalization, outsourcing, and off-shoring have created an environment where end

corporate social responsibility director  Environment and sustainability issues Corporate governance—fiscal responsibility Social responsibility Corporate philosophy—inclusive versus exclusive Changes in policy need to be supported by changes in corporate mindset. The policy should define and drive the critical processes in support of the desired outcome. Process Once the corporate mindset has embraced some of the concepts of inter-enterprise collaboration, it is useful to review all inter-related processes. What is our true value Read More...
Energizing Utilities for the Economic Stimulus Plan: Strategies for Greater Efficiency and Sustainability
For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came

corporate social responsibility director  Environmental Sustainability , Sustainability Corporate . For years utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging infrastructures. On February 17, 2009, these issues came into even sharper focus when U.S. President Obama signed into law the $787 billion American Recovery and Reinvestment Act (ARRA) . This far-reaching legislation provides extensive funding for many energy initiatives – including programs that support transmission Read More...
Review: Profits with Principles


corporate social responsibility director  years have passed since corporate social responsibility (CSR) made its entrance as a major issue for companies. Performance on social and environmental levels has also become important for organizations to consider. Since CSR’s inception, many initiatives have arisen. Businesses around the world have sought to take account of sustainable development to conform to the general trend across industries toward better management of global regulatory requirements and a reduction of environmental impact. On Read More...
From Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed

corporate social responsibility director  Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of sophisticated technology to turn “unstructured” sentiment into usable data that can then be meshed with other internal information to create business insights. Find Read More...
Three Ways to Improve Employee Engagement and Productivity with Social Business Media
The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges

corporate social responsibility director  Ways to Improve Employee Engagement and Productivity with Social Business Media The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges and opportunities for companies trying to keep employees happy and businesses healthy. This white paper looks at the benefits for employee engagement and productivity that come with social media for business use. Read More...
New Version of TIBCO's Enterprise Social Platform: tibbr 4
tibbr 4 is the new version of what TIBCO calls its enterprise social platform. Beyond issuing a press release, TIBCO demoed the latest version of tibbr at the

corporate social responsibility director  Version of TIBCO's Enterprise Social Platform: tibbr 4 tibbr 4 is the new version of what TIBCO calls its enterprise social platform. Beyond issuing a press release , TIBCO demoed the latest version of tibbr at the TUCON 2012 conference to showcase some of tibbr's new features— like the tibbr Enterprise Social Graph application programming interface (API) to allow partners and developers to build their own social applications, and tibbr Insights for social analytics, among others. Ram Menon, Read More...
Duke Corporate Education (Duke CE)
Burdened by reporting and tax compliance issues with its legacy financials system, Duke Corporate Education (Duke CE) needed a replacement solution to support

corporate social responsibility director  Corporate Education (Duke CE) Burdened by reporting and tax compliance issues with its legacy financials system, Duke Corporate Education (Duke CE) needed a replacement solution to support its structure of international subsidiaries, and address multicurrency operations and intercompany transactions. Learn how Technology Evaluation Centers (TEC) helped Duke CE accurately define its requirements, and develop a detailed and efficient project plan. Read More...
Market Focus Report: The Value of Mobile and Social for CRM
Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included

corporate social responsibility director  Focus Report: The Value of Mobile and Social for CRM Nucleus Research surveyed 223 CRM decision makers to analyze the benefits of adding mobile device access and social capabilities to CRM. Respondents included small, medium, and large enterprises using both on-demand and on-premise CRM applications. Results show that adding mobile access and social collaboration to CRM delivers significant benefits to organizations. See why you should consider mobile and social CRM adoption. Read More...
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM
Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company

corporate social responsibility director  Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products in the market. Q: Could Read More...
On-site Social for Online Commerce
The white paper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks in a way

corporate social responsibility director  site Social for Online Commerce The white paper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks in a way that can increase the value of social initiatives and deliver measurable results. It also shows new ways merchants can use social shopping on their online stores to deepen relationships with their customers. Read More...
Social Engineering Can Thwart the Best Laid Security Plans
There are a lot of different social engineering techniques, but they all have the same basic idea. The trick behind social engineering is to get the user to

corporate social responsibility director  vulnerable user or a corporate directory, they will often look up the company's phone number on the Internet or in the phone book. Since many companies have voice mail that gives an employee directory, all that the hacker has to do is to listen for someone with an upper management title. Upper management staff tend to have relatively few rights on the network, but also tend to be extremely unknowledgeable of computers (unless it's an IT company). I've seen countless examples of this over the years. The Read More...
The New Role of the CFO: from Bean Counter to Corporate Wizard
Find out in the new role of the cfo: from bean counter to corporate wizard.

corporate social responsibility director  from Bean Counter to Corporate Wizard Chief financial officers (CFOs) are being transformed from bean counters to corporate wizards in companies both large and small. But what's driving this fundamental change? And how can CFOs play an even greater role in the direction and success of their organizations? Find out in The New Role of the CFO: From Bean Counter to Corporate Wizard . You'll learn how technology is revolutionizing the role of the CFO; which five focus areas are turning CFOs into corporate Read More...
Enterprise Content Director Suite
The Enterprise Content Director Suite is designed to support large product catalogs with millions of line items and thousands of attributes for each item. It

corporate social responsibility director  enterprise resource planning (erp),enterprise asset management (eam),small medium enterprise,enterprise resource planning systems,enterprise asset management,enterprise resource planning software,what is enterprise resource planning,enterprise content management,enterprise resource planning system,application enterprise,small enterprise,enterprise resource planning erp,enterprise resourse planning,enterprise content management (ecm),enterprise requirement planning Read More...

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