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Social Networks: How They're Turning CRM Upside Down
Social networking has collided with customer relationship management, and it's turning the relationship between businesses and their customers upside down

corporate social responsibility profit  and governance, and other corporate responsibility issues that are a little bit restraining. So you have a sort of a mixed bag in an industry like that. …The reality is that it's a peer-to-peer revolution, or evolution, to start, so it's a matter of which industries get smart. The biggest thing to me, besides high tech, is always going to be retail. Retail's going to be gigantic. The retail customer experience is a primary one, and is something we all do on a B2C level as individuals. That's where Read More

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Documents related to » corporate social responsibility profit


VolunteerMark Helps Simplify Volunteer Process for Organizations and Individuals
Volunteering program organizers are generally bogged down by inefficiencies due to a lack of a system of records. But with the automation capabilities offered

corporate social responsibility profit  businesses interested in building corporate social responsibility programs. Many of us have perhaps faced the situation where we find a volunteering opportunity that interests us but have no direct way of knowing how to apply, track our application, coordinate with the right person on the first day of work, etc. The VolunteerMark team collaborated with several not-for-profit organizations that, much like human resources departments, have to ensure that they find the best matching volunteers for available Read More

IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However, some product integration issues

corporate social responsibility profit  and environmental awareness or corporate social responsibility (CSR) and legislation (see Evergreen”—Environmental Regulations for High-tech and Electronics, Chemical, and Oil and Gas Industries ) are encouraging manufacturers to move to preventive and predictive maintenance strategies. In other words, in the past, plant uptime and safety have primarily been internal plant issues (concerns about keeping the plant running and operators safe). But now, however, because of the CSR and environmental Read More
Review: Profits with Principles


corporate social responsibility profit  years have passed since corporate social responsibility (CSR) made its entrance as a major issue for companies. Performance on social and environmental levels has also become important for organizations to consider. Since CSR’s inception, many initiatives have arisen. Businesses around the world have sought to take account of sustainable development to conform to the general trend across industries toward better management of global regulatory requirements and a reduction of environmental impact. On Read More
Ariba LIVE 2014—Spotlight on Procurement and Predictive
Ariba LIVE 2014 was the 15th annual customer conference by Ariba, an SAP company, and the largest one thus far with 2,200 attendees. The major themes of this

corporate social responsibility profit  ways of doing business. Corporate social responsibility (CSR), or the lack thereof, in these days of social media and a sensitive, socially aware public can make or break a company.   Procurement and sourcing must be involved early in the product lifecycle, as reducing time to market (TTM) with rare (esoteric) materials is also a major challenge. Measuring supplier quality and leveraging the six sigma concepts for process improvement should improve supplier performance and product shelf life. Ensuring Read More
How Smart Retailers are Using Social Networking
Find out in From Sentiment to Insight: How Retailers Leverage Social Networking.

corporate social responsibility profit  Smart Retailers are Using Social Networking How Smart Retailers are Using Social Networking Retailers have always dreamed of finding out what their customers were really thinking, but never had a practical method—until now. Today's social media networks contain key customer sentiment information like how customers feel about your stores, their shopping experience, and the products they intend to purchase. But how do you get to the information you're looking for? Customer sentiment information is Read More
IFS Joins the Corporate Social Responsibility Fray
While day 1 of the IFS World Conference 2012 in Gothenburg, Sweden was mostly about mobility, day 2 expanded into some other interesting themes and topics. IFS

corporate social responsibility profit  Joins the Corporate Social Responsibility Fray While day 1 of the IFS World Conference 2012 in Gothenburg, Sweden was mostly about mobility , day 2 expanded into some other interesting themes and topics. IFS has long positioned itself as a single-instance global enterprise resource planning (ERP) solution alternative to SAP and Oracle. The realm of corporate social responsibility (CSR) presents notable challenges for organizations due to the intricacy of global and local laws and regulations and the Read More
How Social Media Is Revolutionizing the Apparel Industry
In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an

corporate social responsibility profit  Social Media Is Revolutionizing the Apparel Industry In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an option; it is a strategic business element that provides them the opportunity to collect detailed information on users and their habits, elicit real feedback and suggestions, and refine their offering and messaging to better suit user demands. Read More
Nimble Releases New Social CRM Platform
Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the

corporate social responsibility profit  Releases New Social CRM Platform Yesterday Nimble released the public beta of its social CRM platform at the Demo Spring 2011 event. In a future blog post, I will share my thoughts on the platform after trying the beta release, which is by the way open for invites. I had the pleasure of speaking with Jon Ferrara (Nimble’s founder and CEO) a while ago, and I wanted you to get some idea of who he is and some of his thoughts, in order to understand the idea behind Nimble and its plans for the future. Read More
The New Role of the CFO: from Bean Counter to Corporate Wizard
Find out in the new role of the cfo: from bean counter to corporate wizard.

corporate social responsibility profit  from Bean Counter to Corporate Wizard Chief financial officers (CFOs) are being transformed from bean counters to corporate wizards in companies both large and small. But what's driving this fundamental change? And how can CFOs play an even greater role in the direction and success of their organizations? Find out in The New Role of the CFO: From Bean Counter to Corporate Wizard . You'll learn how technology is revolutionizing the role of the CFO; which five focus areas are turning CFOs into corporate Read More
Astute Social Relationship Management
Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this

corporate social responsibility profit  Social Relationship Management Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from LiveWire Logic in 2006 added knowledge management to the offering. In 2010, Read More
On-site Social for Online Commerce
The white paper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks in a way

corporate social responsibility profit  site Social for Online Commerce The white paper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks in a way that can increase the value of social initiatives and deliver measurable results. It also shows new ways merchants can use social shopping on their online stores to deepen relationships with their customers. Read More
Social Media and Collaboration: Not for “Serious” Manufacturers? Think Again.
Many people consider social media as a set of tools for communicating with others and/or entertaining themselves and collaboration as a characteristic of

corporate social responsibility profit  Media and Collaboration: Not for “Serious” Manufacturers? Think Again. Many people consider social media as a set of tools for communicating with others and/or entertaining themselves and collaboration as a characteristic of business processes and workflows that allows employees to work together to be more efficient. In reality though, both social media and collaboration can help employees communicate and share information, and thus work more efficiently. In addition, the success of any social Read More
Duke Corporate Education (Duke CE)
Burdened by reporting and tax compliance issues with its legacy financials system, Duke Corporate Education (Duke CE) needed a replacement solution to support

corporate social responsibility profit  Corporate Education (Duke CE) Burdened by reporting and tax compliance issues with its legacy financials system, Duke Corporate Education (Duke CE) needed a replacement solution to support its structure of international subsidiaries, and address multicurrency operations and intercompany transactions. Learn how Technology Evaluation Centers (TEC) helped Duke CE accurately define its requirements, and develop a detailed and efficient project plan. Read More

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