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Great Plains - An SME Market Leader, But At What Cost?
Great Plains has established itself as a global small-to-medium enterprises (SME) market leader. It now derives almost 20% of revenue outside of the US market

cost of great plains 8  acquisition charges and exorbitant costs of training its staff in Siebel and other 3rd-party applications as well as for in-house major product enhancements and cross trainings in acquired products are major contributors to a significantly lower bottom line in recent times. While there may be a reason for concern due to weakened profitability and the effects of recent restructuring (170 job cuts), there is no real cause for users' concern. Great Plains continues to grow healthily, while heavily investing Read More...

Ross Systems, Inc.: In Process of Renaissance
Over past two decades, Ross Systems has delivered strong back-office functionality and good customer support within certain industries; it is considered a

cost of great plains 8  speed of implementation, total cost of ownership (TCO), and its global service and support capabilities. This is partly attributable to availability of Strategic Application Modeler (SAM), a proprietary process modeling and implementation, and document management tool. Ross has also recognized the benefit of and embarked on Web-enablement and componetization of its product. [1] The actual weight of units of goods that are sold or inventoried by quantity. [2] The measurement of active material in a Read More...
Business Performance Management
Business performance management (BPM) enables organizations to translate strategies into plans, monitor execution, and provide insight needed to manage and improve financial and operational perf...
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Documents related to » cost of great plains 8


Getting a More Exact Picture of, well, Exact Software Americas - Part 2
Part 1 of this series talked about my long-standing coverage of Exact Holding, and in particular about my recent update briefing with the Exact Americas

cost of great plains 8  to track their actual cost and labor. There seems to be a renaissance of sorts of small manufacturers in the US. These highly skilled job shops are resistant to outsourcing and offshoring (in fact, there has been a reported shortage of skilled machining artisans, such as CNC machine operators, milling machinists, and lathe operators). In addition, these companies are often family ran businesses that can recoil (and do something else) in quieter times and regenerate when required. Recently, these shops Read More...
Great Plains’ Latest Product Offering &; Ready to Stampede the SME Market?
Great Plains announced during its Stampede 2000 annual partner meeting significant extensions to its product offering. The following is our view of Great Plains

cost of great plains 8  charges and the exorbitant costs of training its staff in Siebel and other 3rd-party applications, as well as for in-house major product enhancements and cross trainings in acquired products, were major contributors to a significantly lower bottom line in recent times (For more information, see Great Plains - An SME Market Leader, But At What Cost? ). It is realistic to expect costs of training to continue to be high for some time to come. The merger with Solomon has been completed with impressive Read More...
Epicor Claims The Forefront Of CRM.NET-ification Part 1
By harnessing .NET possibly more zealously than its creator Microsoft’s Great Plains and Navision enterprise counterparts, and while difficult market conditions

cost of great plains 8  integration and lower total cost of ownership (TCO). The new Clientele release provides the same CRM functionality in use today at thousands of Clientele customer sites, but it has been completely re-architected using the Microsoft .NET Platform. In addition to the new architecture, the Customer Self-Service Portal , a companion to Clientele Customer Support 8.0, provides customers access to account information via the Web to access a wide variety of account information including call logs, service Read More...
Analysis of Active Voice's Acquisition of PhoneSoft, Inc.
Active Voice will integrate all of PhoneSoft's functionality into their existing

cost of great plains 8  of Active Voice's Acquisition of PhoneSoft, Inc. Event Summary SEATTLE, /PRNewswire/ - Active Voice Corporation (Nasdaq: ACVC), a global provider of unified messaging and computer telephony software solutions announced it has signed a definitive agreement to acquire privately-held PhoneSoft Inc., a leading provider of true unified messaging solutions for Lotus Notes/Domino. Market Impact PhoneSoft, Inc. is a privately held company that focuses on unified messaging solutions (UM), including email, Read More...
Projected Cost Analysis of SAP HANA
In September 2013, SAP commissioned Forrester Consulting to conduct a cost-based analysis to examine the potential cost savings and reduction in total cost of

cost of great plains 8  and reduction in total cost of ownership (TCO) that enterprises may realize by deploying HANA. This report provides a framework for users to evaluate the potential financial impact of HANA on their organizations. Read More...
Great Plains Taps The Web To Deliver Product Support
Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of

cost of great plains 8  recorded a reduction in cost per fulfilled service request from $32 to approximately $25, on average. Use of eSupport has grown significantly over the past twelve months. In October of 1999, 4% of all service requests were initiated via eSupport compared to 42.5% in October of 2000. Great Plains also states that service data quality, engineer job satisfaction, and customer satisfaction have all improved. Market Impact Great Plains is among many business applications vendors that realize customer support Read More...
Voice of the Customer Analytics
Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of

cost of great plains 8  of the Customer Analytics Verint Voice of the Customer Analytics solutions provide a solution set to centralize customer feedback across channels, interpret it in the context of business objectives, then act upon it to drive change. These solutions can provide an organization with critical data for rapid, targeted decision making, by analyzing and combining customer data from both direct (speech analytics, chat, e-mail) and indirect sources (social media) to gain a holistic view of the customer Read More...
Anatomy of a Decision: SAP versus Oracle JD Edwards EnterpriseOne
As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise

cost of great plains 8  of a Decision: SAP versus Oracle JD Edwards EnterpriseOne As SAP and Oracle step up their efforts to attract midmarket customers, more and more of those customers are including top-tier vendors in their enterprise application evaluation process. Nucleus Research's analysts conducted in-depth interviews with a number of companies that recently went through the ERP decision process and selected EnterpriseOne instead of SAP. This research note focuses on the decision process and factors of those Read More...
Benefits of a Virtualized Data Center
The market penetration of server virtualization is staggering. Nearly 100 percent of Fortune 1000 companies are using virtualization technologies on production

cost of great plains 8  are springing up to cost-effectively support smaller companies, showing benefit for those that require only a single server. Everyone is virtualizing, but why? Find out. Read More...
The ERP Warehouse Module versus Best-of-breed WMS
Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system

cost of great plains 8  ERP Warehouse Module versus Best-of-breed WMS Every supply chain professional must consider certain factors when comparing enterprise resource planning (ERP) and best-of-breed warehouse management system (WMS) solutions for warehouse management. Effective management of warehouse, fulfillment, and distribution operations is key to business success. With so much riding on your decision, you need to thoroughly compare ERP warehouse modules and best-of-breed WMS. Read More...
Out-of-the-box Integration
Is it is possible for small and medium businesses (SMBs) to achieve levels of application integration historically reserved for large enterprises with deep IT

cost of great plains 8  efficiency and managing IT costs. Read More...
Never Was A Story Of More Woe Than This Of RJR And Nabisco
The complex maneuvers involved in RJR’s divestiture of Nabisco will prove simple compared to the efforts required to join Kraft and Nabisco in a way that

cost of great plains 8  produce $600 million in cost-savings over the next three years. Saddled with the responsibility for integrating the two businesses is CEO of Kraft North America, Betsy Holden. The future may prove brighter for Kraft and Nabisco than for Big Tobacco, but not before Holden and her team can solve integration issues of monumental complexity. Market Impact While the Wall Street community debates the merger of two disparate corporate cultures, little attention has been given to the challenges (and potential Read More...
Best-of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On
The PLM world is currently witness to fervent debate on the most appropriate type of PLM/CAD software. Best-of-breed solutions offer the needed capabilities and

cost of great plains 8  of-Breed Versus Complete CAD-PLM Suites: The Debate Rages On The PLM world is currently witness to fervent debate on the most appropriate type of PLM/CAD software. Best-of-breed solutions offer the needed capabilities and hence integrate the necessary software modules as per the customer’s needs, whereas all-in-one CAD/PLM suites attempt a “one size fits all” approach. In his report, TEC principal analyst P.J. Jakovljevic provides his view on the intricacies of these two approaches. Read More...

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