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The Case for Pricing Management
Savvy and dynamically optimized pricing can mean the difference between survival and failure. In many environments it might be smarter, quicker, and more useful to calculate pricing based on systematic analysis rather than on fuzzy thinking or human emotions.

cost plus bpo pricing white paper   Will the consequent warrantee cost increase to the extent that expenses actually rise instead? Moreover, at many companies, there is little cost-cutting maneuver space within operations, given that most enterprises have been watching their procurement costs closely, and evaluating their trading partners. The option of selling more is not simple either, because no one can control customer needs: one cannot know for sure that they will buy more. Some indications show that volumes would have to rise about Read More...

The (Underappreciated) Value of B2B Pricing Software
Conventional wisdom would suggest that pricing, as a key component of a business’s financial performance, is a critically important discipline within any enterprise, touching many departments, from sales and marketing to finance. And yet, does anyone know whether their company is making the best pricing decisions? TEC Principal Analyst P.J. Jakovljevic is encouraged by the growing awareness and adoption of pricing technologies among B2B enterprises.

cost plus bpo pricing white paper  what is their total cost to serve? How about offering more profitable product substitutes, and cross- and up-sale opportunities? Why not attempt demand shaping and inventory optimization (IO) opportunities via pricing and promotions? Companies face extraordinary challenges in today’s international economy, competing for business from every corner of the globe. Executives must continually evaluate the best strategies for increasing profitability beyond the cost-cutting measures that they have likely Read More...
Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Documents related to » cost plus bpo pricing white paper


User Recommendations for Pricing Management
Price management might improve revenue (by a few percent) and gross margin (even by an umpteen percent), but the truly amazing benefits should only come when price management is integrated with appropriate cost information and demand management.

cost plus bpo pricing white paper  the industry s revenue, its cost and profit drivers, and the product features that take will take these factors into consideration. Asking for industry-specific references goes without saying. If vendors do not exist for a particular vertical, or if an adequate reason is given for not using a vertical vendor, then a horizontal or cross-industry pricing vendor might be appropriate. Also, expertise of the professional services team delivers more vertical distinction than the software itself, but with a Read More...
Advancing the Art of Pricing with Science
Companies in search of a better, more precise method to determine the best prices for their products and to meet their margins, should harness statistical science to analyze transactions, and associated optimization algorithms to maximize revenues and profits.

cost plus bpo pricing white paper  businesses simply take the cost of a product and add margin on top of that price, while others simply match or better their competitor s offering. Another common practice is the so-called out of thin air (OTA) or sucking (knowledge) out of my thumb method; in other words—guessing. According to the above mentioned PriceX survey, 56 percent of companies polled have some sort of pricing strategy in place, while only 44 percent have a dedicated pricing department or an individual with pricing Read More...
Debunking the Paperless Office Myth
In spite of the evidence that paper-based office processes are slower, more expensive, and far worse for the environment than digital processes, US workers are now generating over twice the volume of paper they were in 1975. But striving for a paperless office isn’t impossible. Learn about three factors that contribute to paper reliance, and how to address these challenges in your company’s paperless initiative.

cost plus bpo pricing white paper  Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
IT Services/ BPO/ Technologies
MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies.

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Evaluating the Total Cost of Network Ownership
The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO factors

cost plus bpo pricing white paper  Evaluating the Total Cost of Network Ownership Evaluating the Total Cost of Network Ownership Lynn Koller - July 26, 2000 Read Comments Brian Killian and Lynn Koller are associated with Brintech, www.brintech.com Introduction A bank devotes extensive resources to its computer network-both in human wherewithal and hard cash. The upfront costs can be high, and veiled costs compound the burden. Ultimately, an invisible price tag hangs from a computer network. Total cost of ownership (TCO) is a model that Read More...
Introduction to Desktop Virtualization
This paper discusses the barriers of desktop virtualization adoption in the enterprise, the need for convergence in desktop virtualization approaches, and the unique requirements across different types of enterprise users. This paper also reviews one virtualization solution, including how it works and how its workspace virtualization engine overcomes the barriers posed by legacy virtualization technologies.

cost plus bpo pricing white paper  Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
Case Study: Pentair Anticipates Huge Cost Savings by Streamlining Service Operations with ServiceMa
Pentair, a leader in the design and manufacturing of thermal management products and enclosures that house and protect sensitive electronics and electrical components, had little visibility into partner performance and inventory usage, and was unable to accurately determine customer service entitlements. By using ServiceMax—and automating and streamlining its service business, Pentair expects to save about $5 million annually.

cost plus bpo pricing white paper  Study: Pentair Anticipates Huge Cost Savings by Streamlining Service Operations with ServiceMax Case Study: Pentair Anticipates Huge Cost Savings by Streamlining Service Operations with ServiceMax Source: ServiceMax Document Type: Case Study Description: Pentair, a leader in the design and manufacturing of thermal management products and enclosures that house and protect sensitive electronics and electrical components, had little visibility into partner performance and inventory usage, and was unable to a Read More...
Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)
Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever to such inadequate if not harmful practices? TEC principal analyst P.J. Jakovljevic finds out and sits down with two vendor execs to see how B2B pricing software allows companies to detect profit anomalies and take rapid pricing actions, increasing their revenues and profits and gaining business agility.

cost plus bpo pricing white paper  insights. For example, combining cost and price data can be powerful—one company I know of discovered that as the price of certain commodities went up so did its ability to capture higher prices, but for other commodities a price increase led to downward pressure on prices. As the company used these commodities, they not only impacted the company’s own material costs, but also had a dramatic impact on profitability in different scenarios. Increases in certain commodities prices led to higher profits Read More...
What Makes a Good White Paper Good… (part two) » The TEC Blog
Discussing Enterprise Software and Selection

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