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Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.
COST SHEET OF A SERVICE SECTOR COMPANY
: productize, professional, service, Epicor, tip, hint.
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Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service.
COST SHEET OF A SERVICE SECTOR COMPANY
: Project Management, managed service program, IT incident management, IT risk management, IT stakeholders management.
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Top Software for Service Companies
For your own customized comparison reports, select a category below:ERP for Service Companies. Professional Services Automation Human Resource Man...
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Midwest Spring Manufacturing Company
Learn how Mid-West Spring Mfg. Co., a spring manufacturing and stamping wire forming company, improved inventory accuracy by nearly 100 percent, streamlined operations, enhanced customer service, and improved intelligent analysis.
COST SHEET OF A SERVICE SECTOR COMPANY
: visibility, Mid-West, Epicor, vantage, case, management.
4/29/2005 9:33:00 AM
Service Excellence and Managed Print Services
Many organizations are turning to managed print services (MPS) and benefitting from greater expertise, lower costs, and reduced IT burden. However, some MPS engagements are falling short in delivering the expected service quality. This white paper shows how by ensuring governance is an essential part of any MPS contract, both parties can better set appropriate expectations and increase their chances of creating an effective and successful MPS relationship.
COST SHEET OF A SERVICE SECTOR COMPANY
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Software as a Service’ (SaaS) Right for Your Organization
Ten years ago, very few managers would consider “subscribing” to their mission critical technology solutions over the Internet, as they would subscribe to cable television or telephone services. Today, these same managers are realizing the substantial cost savings and productivity increases that the software as a service (SaaS) deployment option can bring to their organizations.
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10 Ways to Fail as a SaaS Company
For companies considering offering a product with a software-as-a-service (SaaS) business and delivery model, there are many ways things can go wrong—from inadequate market research, to poorly planned release cycles, to a failure to keep up with industry developments. Discover 10 common ways that SaaS companies fail, and learn how to avoid these pitfalls.
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Case Study: Haynes Wire Company
Haynes Wire Company produces wire for structural and welding applications as well as medical. The company’s existing homegrown system was increasingly unable to manage and provide access to the information needed to operate the growing business, such as per-order costs. Find out how an enterprise resource planning (ERP) system helped by enhancing knowledge of costs, with increased control, visibility, and profitability.
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Which ERP is Best for Your Distribution company?
Find out which ERP for distribution solutions really meet the needs of your company with TEC s free ERP comparison reports.
COST SHEET OF A SERVICE SECTOR COMPANY
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