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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 costeo abc


Customer Life Cycle Solutions: Strategic Alliances, Challenges, & User Recommendations
Collaboration between Amdocs and SAS, if truly committed to by both, should make it possible to collect and analyze information stored in these Amdocs' systems,

costeo abc  customer relationship management,CRM,business intelligence,BI,Amdocs,SAS,communications service providers,CSP,telecommunications,analytics,customer loyalty,customer life cycle

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Not Your Mother’s Portal


Radnet’s PortalworkX™ provides an elegant solution to a class of problems you knew you had, but thought you’d have to solve by hacking up other products that do something different. The keyword is collaboration.

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Financial Reporting, Planning, and Budgeting As Necessary Pieces of EPM Part Two: Challenges and User Recommendations


Although CPM (aka EPM) starts with strong financial management, it will eventually extend beyond financial planning to almost all areas of corporate activity. Therefore, organizations choosing BI suites should consider both their financial management tools and future integration with key business-area solutions (for example, PLM, CRM, and SCM).

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Outsourcing for SMBs without Compromising your Sanity


Small and medium businesses (SMBs) often don’t know how to engage and manage outsourcing initiatives. Both outsourcing provider and seeker should together address several questions when starting a project to outsource business or technology processes. What’s the cost benefit? What are the risks involved? Find out the customer and the vendor perspectives, and how to achieve cost savings and service-level improvements.

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Traffic Audits Make Strange Bedfellows: Part II - The Audit Process


With traffic being the lifeblood of an e-commerce site the Marketing crew knows that the traffic numbers are going to be audited. And they look to the CIO to make sure that the numbers will pass muster. If there’s a problem with the numbers, the CIO may be blamed. So it’s important to understand what auditors want to see, and to make sure that your collection and reporting procedures are appropriate. The greatest danger is having to restate numbers that you’ve already provided to advertisers.

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SignalDemand: Dealing with Supply- and Demand-side Pricing Matters - Part 2


Part 1 of this blog series described the conundrum that commodity-based manufacturers encounter when it comes to determining the best price, production mix, and volumes. It also introduced SignalDemand, Inc., which applies math and science to the problem of price and margin optimization software for large-scale manufacturers. SignalDemand stands alone as the only provider of price management

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Inflation’s Demise: The Impact on Business Informa


Enterprise Resources Planning (ERP) business models and information systems originated in the 1970s and 1980s, an inflationary period. They addressed business priorities that were strongly influenced by inflation. Many manufacturers are now confronting worldwide price stability, or even deflationary pressure, and can

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Reflections on Lean Philosophy and the Theory of Constraints


The theory of constraints (TOC) is similar to, yet different from, the lean philosophy. TOC focuses on optimizing production through critical bottlenecks in order to meet market demand.

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Identifying the ROI of a Software Application for SCM Part 3: Performing the Data Analysis


By using software tools that help you forecast and work together with others inside your organization, and even with your customers, the forecasts may become more accurate. You can make an assumption on how much improvement might be possible. This part discusses the challenge of performing the data analysis.

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Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends


Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided natively), Strategic Systems International (SSI) has longstanding partnerships with several best-of-breed specialists.

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Invensys Production Solutions - Can Historic Strengths And The 'Protean Boost' Overcome Its Liabilities?


Invensys has created a new group within its Production Management Division called Invensys Production Solutions. The group includes the PRISM and Protean process ERP products plus the resources of Invensys Validation Services group. While the unit should have much strength, it also has certain liabilities that must be addressed.

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