Home
 > search for

Featured Documents related to »  costumer relationship .ppt


Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » costumer relationship .ppt


Customer Relationship Management: The Winning Strategy in a Challenging Economy


costumer relationship .ppt  Relationship Management: The Winning Strategy in a Challenging Economy Read More
Customer Relationship Management (CRM) RFI/RFP Template
Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality

costumer relationship .ppt  Relationship Management (CRM) RFI/RFP Template The Customer Relationship Management (CRM) RFI/RFP Template lists and describes 1363 features and functions found in Customer Relationship Management (CRM) software solutions. This Customer Relationship Management (CRM) Template can help you save time, control costs, and communicate clearly with vendors at nearly every stage of your Customer Relationship Management (CRM) software selection projects. Features and functions included in this Customer Read More
The Forrester Wave: CRM Suites for Large Organizations, Q2 2010
In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software

costumer relationship .ppt  Forrester Wave: CRM Suites for Large Organizations, Q2 2010 In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered. Read More
Case Study: FMC Technologies
FMC Technologies Inc. of Houston is a leader in oil and gas equipment service. By replacing its legacy system with a new customer relationship management (CRM

costumer relationship .ppt  Study: FMC Technologies FMC Technologies Inc. of Houston is a leader in oil and gas equipment service. By replacing its legacy system with a new customer relationship management (CRM) application, the company integrated and centralized its forecasting data, enabling managers to make better decisions about supply chain capacity. Learn how this upgrade improved forecasting, increased user adoption, and lowered the total cost of ownership (TCO). Read More
Reach, Relevance, and Relationship: The Personal Mobile Channel in Every Consumer’s Pocket
In a shrinking world where individuals have more choices in almost any aspect of their lives than ever before, the inertia that once held consumers loyal to

costumer relationship .ppt   Read More
Integrating Customer Relationship Management through Software As A Service
The customer relationship management (CRM) market is changing. Over half the market is served by small vendors. Fully integrated business suites like NetSuite

costumer relationship .ppt  Customer Relationship Management through Software As A Service The CRM Marketplace According to the research firm Gartner , in the past year alone, more then $3.5 billion (USD) was spent on new customer relationship management (CRM) software licenses, but the top four CRM vendors ( SAP, Siebel, PeopleSoft, and Oracle ) accounted for only 38 percent of this total CRM revenue. Part two of the Comparing On Demand Customer Relationship Management Service Alternatives series. So, despite Oracle''s Read More
Interface Software Expands Its CRM Functionality
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at

costumer relationship .ppt  Software Expands Its CRM Functionality Event Summary Early this year, TEC reviewed InterAction CRM software from Interface Software for its data quality features , which play an important role in customer retention. While our previous review indicated a lack of new CRM features, Interface Software is now striking back with additional modules to meet specific professional service automation (PSA) vertical needs. InterAction 5 was developed to provide additional functionality to further enhance Read More
IT Epidemic: Treating IT Client Relationship Breakdown
The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an

costumer relationship .ppt  Epidemic: Treating IT Client Relationship Breakdown The frequency of breakdowns in the IT client relationship is reaching epidemic proportions. Indeed, an IT client breakdown is comparable to the onset of an illness. If caught early enough, treatment is often relatively painless. However, if left to advance to the later stages, or full maturity, the treatment will not only be invasive, but also require significant recovery time. Read More
Supplier Relationship Management (SRM) Software Evaluation Report
Criteria in this Software Evaluation Report pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand

costumer relationship .ppt  Relationship Management (SRM) Software Evaluation Report TEC''s Supplier Relationship Management (SRM) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides Read More
TEC 2013 Market Survey Report: What Organizations Want in Customer Relationship Management (CRM) Software
This report gives an overview of current considerations for organizations seeking to purchase a CRM solution. Based on aggregate data collected from more than

costumer relationship .ppt  2013 Market Survey Report: What Organizations Want in Customer Relationship Management (CRM) Software This report gives an overview of current considerations for organizations seeking to purchase a CRM solution. Based on aggregate data collected from more than 1789 CRM software comparisons performed using Technology Evaluation Centers’ (TEC’s) TEC Advisor software selection application, the report details what TEC data reveals about your peers'' requirements for CRM solutions, including Read More
Oracle Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld
At Oracle OpenWorld, Larry Ellison introduced Oracle Social Relationship Management (SRM) Suite. The product incorporates multiple social platforms to

costumer relationship .ppt  Unveils Oracle Social Relationship Management Suite at Oracle OpenWorld At Oracle OpenWorld, Larry Ellison introduced  Oracle Social Relationship Management (SRM) Suite . The product incorporates multiple social platforms to facilitate real-time interaction between companies and their clients. For existing Oracle customers the obvious advantage comes from the fact that Oracle SRM Suite integrates with other Oracle enterprise applications (i.e., Oracle Fusion Marketing, Oracle Fusion Sales Read More
CRM Testing Throughout Implementation
In terms of strategic partnerships, the acquirer is responsible for judging how well customer relationship management (CRM) software will function on the

costumer relationship .ppt  Testing Throughout Implementation Introduction You''ve selected your vendor and ordered your customer relationship management (CRM) system. Someone uttered the magic words strategic partnership . Now contracts have changed hands, and there''s a dialogue going on about your company''s deep secrets, and, perhaps, money has started to move. No matter how strategic your partnership, as an acquirer, you have a different set of values and desires than your supplier. This article is written mainly for those of Read More
Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report
This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients

costumer relationship .ppt  CRM: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More
10 Steps to a Successful CRM Implementation
When selecting or implementing a customer relationship management (CRM) solution, a mistake or error in judgment can be extremely costly. That’s why you should

costumer relationship .ppt  Steps to a Successful CRM Implementation 10 Steps to a Successful CRM Implementation If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact Software is a leading provider of customer relationship management (CRM) solutions for mid-market companies. Oncontact is dedicated to providing mid-market companies with easy-to-use, quick to implement, cost-effective CRM solutions that enable you to better serve your customers and prospects. Read More
Customer Relationship Management and the Next Generation Network
Next generation networks may eventually allow us to interact with the world in a way compatible with how we live. This would have the greatest impact on our

costumer relationship .ppt  Relationship Management and the Next Generation Network A few months ago I was heading back to the office to receive a very important call from a prospect about a huge business opportunity. Unfortunately a serious family situation caused me to head across town instead. Thankfully, the family situation came to a happy conclusion, but the business situation didn''t. Like most everybody else, a great deal of my time is spent on the road. I''m meeting clients and prospects, running seminars and Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others