Abstract: Original News & Educational Review Course Summary Ernst & Young, has put together the quintessential course for security engineers looking to improve their ability to protect their organization's website, systems, and network. Dubbed eXtreme Hacking, and carrying a price tag of $5,000 a slot, this course is for anyone but hacks. With an impressive course book that fills a two-inch thick binder, leading Ernst & Young security engineers take you step-by-step through all the ways that bad guys try to subvert your mission critical servers and network configurations. Using dual-bootable NT-Linux laptops, and an accompanying network setup for practicing subversive attacks and exploits, attendees will leave the course with an entire new bag of tools and tricks that help them understand how bad guys identify target IP addresses, collect information about the systems they plan on compromising, and exploit weaknesses without being noticed. The idea is to learn how to figure out what the weaknesses are in your organization's network before the bad guys do.

Abstract: One of the most neglected areas of an enterprise is the warehouse. When errors occur here, the whole company is affected, so it is crucial that good managers nurture the skills of warehouse employees.

Abstract: Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical solutions with industry templates, limited education and training, implementation tools, attractive support programs and hosting services with catchy names, all aimed at making it faster, simpler and cheaper for enterprises well under $500 million to use them. Is this approach good or bad for the user?

Abstract: During the process of product selection a great deal of attention is given to the functional capabilities of the software being evaluated. While this aspect is obviously important, ignoring the technical mechanisms by which the software actually operates can be fatal to a project. In this document we explain how to avoid the pitfalls.

Abstract: By opting now for a “best of both worlds strategy,” J.D. Edwards might finally have a formula of getting out of the doldrums it has been in for some time. While maintaining product flexibility, it can now provide its own ‘must have’ applications (e.g. SCM and CRM), and offer, through partnerships, the secondarily important bolt-on’s.

Abstract: If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

Abstract: Channel master business is good. Everyone likes increased volume. But the impact of this business can be bad for the bottom line. How can manufacturers meet the demands of the channel master and preserve their business?

Abstract: We take the liberty to expand further on the findings of a report, which was recently released by a renowned research organization, and which pinpoints enterprise applications implementations’ dissatisfactions in no uncertain terms. One may expect even more bad news in the future given the intricacy of collaborative inter-enterprise business.

Abstract: The transformation to a new supply chain technology market wave is already occurring. That’s good news for some and bad for others. This article describes the next wave--SmallSmartFast--and its impact on end users and vendors.

Abstract: Information errors are costing retailers and manufacturers a lot of money. Studies show that billions of dollars are wasted because of invoice errors caused by bad data. Most agree that eliminating product information errors will save money, but many of those same believers are not rushing to solve the problem. Why?

Abstract: Before c-commerce bad estimates and unintended impacts were issues businesses managed. Cost and schedule overruns and disruptions to the business caused by IT projects were an internal affair. Not any more. Not when the business participates in a c-commerce alliance. EIS brings a new IT operating model, which will transform IT software development into a true engineering discipline.

Abstract: After weeks of being deluged by lawsuits, bad press, federal regulatory investigations and nasty name-calling, DoubleClick backs off on its plans to tie surfing behavior to personally identifiable information.

Abstract: In mid-market report: the changing face of sales and use tax compliance, find out just how bad the problem has become, and what midsized companies ...

Abstract: When it comes to modifications to an application product, there is the good, the bad, and the ugly. Enter the modification process cautiously, with your eyes open.

Abstract: While prospects often justify their purchases because you show them how your software solves their pain, they do not appreciate being told how bad they really operate. How can you be bold about your benefits and subtle about the prospects' pain.

Abstract: Enterprise architecture is a technology problem, not the business problem. The business problem is time, money, and quality. Focusing on modifications as an example, the reason that modifications are bad is that they take too long, cost too much, and often have quality issues.

Abstract: Welcome to the customer experience. We all have them. Some are good, others bad. A variety of factors - the user interface (UI), customer support, marketing messages, etc. - shape these experiences. All of these things collectively create our view of a product, service or provider.

Abstract: Great service is the number one reason customers cite for being loyal and recommending companies to friends and colleagues. On the flip side, 80 percent of customers say they stopped doing business with a company because of a bad services experience—and that they’ll never do business with that company again. Learn about a proven and practical approach to delivering great service and reaping critical customer benefits.