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The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 2
Part 1 of this blog series went through the first three generations of the Microsoft Dynamics NAV product, which at the time was called Navision and was owned

could not open navision service  UX feature, which some could argue is a functional enhancement). In addition to the new RoleTailored UX design (via over 20 Personalized Role Centers) and improved business intelligence (BI )/reporting capabilities (which have all been replicated from earlier deliveries of these features within the  Microsoft Dynamics AX 2009 and Microsoft Dynamics GP 10 products ). Dynamics NAV 2009 is additionally compliant with Microsoft .NET Framework Web Services for A2A integration, and exhibits a new “thinner Read More
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
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Documents related to » could not open navision service


Microsoft Lays Enforced-Concrete Foundation For Its Business Solutions Part 3: Challenges
MBS is both a threat and an opportunity for the most nimble vendors, and mid-market CRM vendors might have acquired another lease of life extension in the

could not open navision service  minimal integration, if they could be tempted to sell more substantial and complex products. Since for smaller VARs it may not always be viable to sell Microsoft business software much of the time, there might be some convert VARs itching to work with the likes of SAP or IBM. Also, as Axapta runs on UNIX and an Oracle database (in addition to Microsoft's platforms), it will be interesting to watch how Microsoft will handle the support for these adversarial technologies under its roof. In addition to the Read More
SYSPRO - Awaiting Positive IMPACT From Its Brand Unification Part Three: Challenges and User Recommendations
SYSPRO remains a stalwart vendor within the mid-market accounting, manufacturing, and distribution software markets. The current market trend is towards vendors

could not open navision service  their traditional back-office product, could prevent it from further penetrating the ERP manufacturing and distribution mid-market, and not necessarily only with a WMS solution. Also, although the company has a notable worldwide presence, it has no local total market leadership in any individual country owing to the fierce channel competition from more aggressive, better known and wealthier horizontal market competitors like MBS, Sage , Epicor , and Scala to name some. SYSPRO's VAR channel therefore Read More
Microsoft And Great Plains - A Friendship That Turned Into A Marriage
Software giant Microsoft treated itself with a $1.1B Christmas present; it announced an agreement to acquire its long-term partner Great Plains Software, a

could not open navision service  is a no-brainer; we could not think of a better back-office acquisition candidate at this stage (although the fact remains that Microsoft could have bought Great Plains for almost half the price a few months ago, see Has Market Been Too Harsh On Great Plains? ). Great Plains has established itself as a leader in the mid-market business application market in the past few years. The company, which sells its products completely through an indirect channel of 2,000 resellers, has more than 130,000 customers Read More
Stand Out in the Crowd
It pays to clearly and compellingly differentiate your products from those of your competitors. How will Microsoft Business Solutions differentiate its products

could not open navision service  of food, so he could swoop down and enjoy a meal. He didn't even act aggressively but somehow this gull stood out—and that enabled him to make a terrific living. The lesson for business-to-business (B2B) software marketers is (no, not intimidation!): it pays to clearly and compellingly differentiate your products from those of your competitors. In fact, it's one of the fundamental factors in effectively positioning your software or service in the market. A market position is as a mental space in the Read More
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

could not open navision service  list of credibility factors could get quite long, and yet the exact nature of work completed as part of the project would differ significantly from prior projects due to differences in business operations, personnel and skills, and so on. As such, the productization effort will not ensure that duplicate projects will be completed. It only attempts to minimize the differences among projects. Sales Effectiveness Professional services firms are increasingly looking to professional sales personnel to drive Read More
Optimal Service-parts Management
Today’s service-parts organizations, such as those in the aerospace and defense, automotive, agricultural, heavy equipment, and industrial machinery industries,

could not open navision service   Read More
Service Differentiation: Your 3-Step Plan
Your service organization has a unique way to differentiate itself from your competition. This white paper discusses service differentiation: doing more with

could not open navision service  field service scheduling,field service optimization,dynamic scheduling and dispatching,services organizations,workforce scheduling,workforce sheduling optimization,service process optimization,ViryaNET,service differentiation,services company differentiation Read More
Avoid the Perils of Service Parts Planning in Supply Chain Management
Significant differences exist between the new parts production supply chain and the service and replacement parts supply chain. Companies using conventional

could not open navision service  the Perils of Service Parts Planning in Supply Chain Management More On Service Parts Planning Inventory planning and management is generally a well-researched and documented and applied discipline. However, the vast majority of work and associated software products are directed at servicing the needs of the new parts production supply chains, moving product from the likes of Proctor & Gamble to Wal-Mart across the globe (see Linking Planning and Execution Systems for Retailers' Nirvana—Improved Read More
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

could not open navision service  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application's ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More
SAP field service
SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and

could not open navision service  Field Service Management ,FSM Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

could not open navision service  an IVR system, it could be the number of customer calls completed without human assistance. Ultimately, companies need to know if customers have found what they needed and if they have gone away happy. But answering these simple questions can often mean wading through a disparate mix of click stream data, e-service usage logs, CRM analytics, analytic reporting, and more. Well-designed applications that are consistent with other self-service channels and that are integrated with assisted-service channels Read More
Moving to Self-Service Business Intelligence
Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

could not open navision service  moving self service business intelligence,moving,self,service,business,intelligence,self service business intelligence,moving service business intelligence,moving self business intelligence,moving self service intelligence,moving self service business. Read More
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

could not open navision service  service management,service enterprise,customer service,profit center Read More
A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

could not open navision service  Leader in Service Management Tackles Multidimensional Growth Over the last few years, we have followed Servigistics on its quest to become a full-fledged service lifecycle management (SLM) platform. Founded in 1999, the company was initially a service parts planning and optimization (SPP/O) specialist, helping service organizations reduce service inventory levels while maintaining or improving fill rates and service level commitments. In 2004, Servigistics acquired ProfitScience , a then-leading provider Read More

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