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Improving Customer Relationships: An Integrated Approach
It’s a simple idea: get a better understanding of your customers’ wants and needs, deliver on their expectations, and your revenue will increase. But more than

counselor referral  Customer Relationships: An Integrated Approach Improving Customer Relationships: An Integrated Approach If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. More than ever, in today's challenging business environment, best-run companies are staying focused on their most valuable assets – their customers. Companies seek to retain their best customers and maximize the effectiveness of every customer interaction – whether it's Read More
Electronic Medical Records (EMR) for the Health Care Industry
Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as co...
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Documents related to » counselor referral


Salesforce.com Offers Financial Industry Solutions
Salesforce.com announced Salesforce1 for Financial Services, with the idea to better help retail banks, wealth management companies, and insurance providers

counselor referral  com Offers Financial Industry Solutions Salesforce.com announced Salesforce1 for Financial Services , with the idea to better help retail banks, wealth management companies, and insurance providers attract, connect with, and retain customers. The cloud platform leader expects significant demand for customer relationship management (CRM) solutions from private enterprises and governmental organizations operating in the following six global industries: financial services/insurance, healthcare/life Read More
Best Software Delivers More Insights To Its Partners (As Well As To The Market)
Several months after having unveiled its 'customer and/or partner for life' strategy blueprint at the end of 2002, Best Software recently organized its first

counselor referral  Software Delivers More Insights To Its Partners (As Well As To The Market) Event Summary Even before recent outright consolidation bloodshed (see Frantic Merger-Mania Spiced Up With Vendettas Leaves Customers Anxious ), many software powerhouses have long been engaged in calibrating their weapons and fortifying their kingdoms. At the beginning of June, somewhat coinciding with the onset of the PeopleSoft/J.D. Edwards and Oracle drama, Best Software , Inc., one of the leading incumbent providers of Read More
Sweet Spots and What-Nots: Enterprise Management Software Vendor Provides Notable Solutions
Deltek uses a wealth of standalone and bundled modules to target various markets, including professional services firms both domestically and internationally

counselor referral  Spots and What-Nots: Enterprise Management Software Vendor Provides Notable Solutions A Wealth of Offerings Even though it was run for over two decades as a family business (at least, this was sometimes the public perception), Deltek Systems, Inc . has become North America's principal provider of enterprise software and solutions for project-focused organizations. In mid-2005, Deltek announced that New Mountain Partners II, L.P . would make a majority capital investment in the company. See Read More
Can Webplan Reconcile Planning and Execution? Part One: Event Summary
According to the early signs, it appears that key elements of Webplan's business plan are producing results with dividends. These elements involve positioning

counselor referral  Webplan Reconcile Planning and Execution? Part One: Event Summary Event Summary The past two years or so have been an interesting if not a tumultuous period for the Ottawa, Canada-based, privately-held Webplan Corporation ( www.webplan.com ), which felt compelled to further refine its original supply chain planning (SCP) and business-to-business (B2B) collaboration value proposition. The vendor, which started in 1984 providing fast-acting manufacturing resource planning (MRP) applications to midsized Read More
How Successful ERP Selections Are Made
How can you ensure that you make the right choice when purchasing enterprise resource planning (ERP) software? The answer: take all the critical components into

counselor referral  Successful ERP Selections Are Made How Successful ERP Selections are Made If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Established in 1993, Technology Evaluation Centers, Inc. (TEC) is the first web-native technology research enterprise. TEC provides decision support systems (DSS) that enable stakeholders to objectively identify the software products that best fit their company's unique business and systems requirements, and that Read More
Six Success Factors for Building a Best-run Marketing Organization
To address evolving market demands, companies must take new approaches to marketing activities and integrate all company functions. Customer relationship

counselor referral  Success Factors for Building a Best-run Marketing Organization Six Success Factors for Building a Best-run Marketing Organization If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. SAP CRM provides a central marketing platform that enables organizations to analyze, plan, develop, and execute all marketing activities through all customer interaction points. This integrated application empowers marketers with complete business insights Read More
J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued
While significant new product deliveries have happened under the company’s own steam, J.D. Edwards has not departed from its traditional policy of congenial

counselor referral  D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued J.D. Edwards Finds Its Inner-Self Within Its 5th Incarnation Part 2: FOCUS Announcements Continued P.J. Jakovljevic - October 3, 2002 FOCUS Announcements Continued However, contrary to the concrete delivery announcements discussed in Part One, during FOCUS, J.D. Edwards announced merely its vision for a Supplier Relationship Management ( SRM ) suite with full capabilities to electronically collaborate with Read More
Enterprise Incentive Management Leader Responds to Market Demands
The market for enterprise incentive management (EIM) products is in its early stages and is rapidly evolving. Callidus Software is the EIM vendor of choice for

counselor referral  Incentive Management Leader Responds to Market Demands Callidus Software Responds to Market Demands San Jose, California (US)-based Callidus Software , founded in 1996 and publicly traded since 2003 on the NASDAQ under the symbol CALD, is an enterprise incentive management (EIM) provider that benefits from the market dynamics detailed in Thou Shalt Motivate and Reward Workforce Better . The company has several US offices, namely in New York, New York; Austin, Texas; Chicago, Illinois; and Atlan Read More
Professional Services Are Catching-up With CRM
The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry

counselor referral  Services Are Catching-up With CRM Event Summary The CRM market is shifting. Instead of looking for an all-purpose and horizontal oriented CRM application, customers are seeking a more specialized and industry specific tool. From the larger organization to the smallest customers, CRM buyers are expecting their applications to follow their business model with limited need for customization. As the overall services market is projected to grow significantly by 2006, vendors have a propensity to Read More
PSA -- Still An Evolving Market
What started out as a set of applications to better manage customers' projects, astutely allocate staff and monitor their utilization rates has become an

counselor referral  -- Still An Evolving Market The PSA Market The market for Professional Service Automation (PSA) is still evolving with fragmented offerings from many point solutions providers that are not that financially sound either. As a matter of fact, a vast majority of pure PSA vendors are start-up weaklings, that offer only some of the following areas of an entire PSA (i.e., the bid-to-bill lifecycle), such as opportunity & lead tracking/management, proposal automation, resource planning & forecasting, Read More
Reconnecting with Cincom Systems
Cincom executives lay out some facts, and Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic discovers that Cincom Acquire isn't the old

counselor referral  with Cincom Systems In my recent blog posts on two upbeat configure, price, quote (CPQ)/ quote-to-order (Q2O) players— BigMachines (see the TEC article for more information on BigMachines ) and Cameleon Software (see the TEC article for more information on Cameleon )—I will have hurt the feelings of veteran market incumbent Cincom Acquire by referring to it as an old-school client-server sales product configurator (SPC). Indeed, from about 2005, Cincom Acquire has been Web-enabled and Read More
Recruiting Trends: 4 Methods for Finding the Right Talent
When it comes to finding the right talent, today’s organizations have plenty of options. With the increasing popularity of social networking, however, companies

counselor referral  Trends: 4 Methods for Finding the Right Talent When it comes to finding the right talent, today’s organizations have plenty of options. With the increasing popularity of social networking, however, companies are moving away from traditional hiring processes and opting for more technologically driven methods. Here are four of the more popular recruiting trends and some of the vendors that offer solutions, apps, or services in each of these spaces. 1. Social Media for Recruitment (Social Recruiti Read More
When Small Business Packages Have Enterprise Appeal
As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated application uses three distinct

counselor referral  Small Business Packages Have Enterprise Appeal Introduction In most instances you get what you pay for. If you want a small business package, you purchase any one of several accounting products for small business. If you grow, you probably have to upgrade to a more powerful middle market product. If your core accounting requirements are somewhat basic, but you require more comprehensive customer relationship management (CRM) or e-commerce functionality, such as a Web store front, you may have to Read More
The “Aha! Moment”
Most business leaders rely heavily on their business management software for making critical decisions and for managing operations. That’s why when it becomes

counselor referral  “Aha! Moment” Most business leaders rely heavily on their business management software for making critical decisions and for managing operations. That’s why when it becomes clear to you that your current system is hampering your ability to make those critical decisions, it’s time to start looking for something new. Denise Petitti of Ash Equipment in Batavia, Illinois (US) was training a new employee and realized that 80 percent of the screens she was demonstrating were useless to her business. Read More

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