Abstract: The government of Mesa County, Colorado, had been using an in-house, nonintegrated HR and payroll solution that was slow in processing reports and required manual reconciliation of workforce data. The solution also lacked the sophistication needed to manage the government’s payroll and reporting demands. The organization recognized that a change was necessary to improve the workforce-related information that upper-level management had at its disposal.

Abstract: Many companies are looking to outsource development and maintenance of their application software. Common reasons that companies outsource application software are to reduce their costs, improve quality, obtain flexible staffing levels, and obtain improved service and support so they can focus on their core competence such as, designing clothes, managing equity portfolios, or running hospitals. Choosing whether to outsource or not is a strategic decision for a company. Once a company has decided to outsource, however, it must still choose an outsourcing approach that best fits it needs. This paper will describe the many different options for application software outsourcing, including the advantages and disadvantages of each alternative.

Abstract: ROI Systems' strategy in terms of enhancing its product only in tune with ensuring its customers' delight has apparently been paying off in terms of staffing and resellers expansion and company growth. This should come as welcome news these days when even much bigger competitors that have traditionally touted more sizzling products, more widespread geographic coverage and/or a sharper vertical focus are posting dismal results and hardly any new accounts.

Abstract: Organizations reassessing their staffing levels are both reducing headcount and cutting employee-related expenses, even if training can provide long-term benefits. This article discusses the increased importance, benefits, and risks of employee training in a recession with respect to enterprise systems.

Abstract: Expanding incrementally, with goals that are carefully balanced with providing excellent customer support, close attention to the bottom line, and leveraging a tried-and-true business model, partnerships and technologies has been ROI Systems' formula of success. It is now in a position to move forward with its plans for further needed product enhancements, staffing expansion and company growth, at a time when many of its peers continue to struggle.

Abstract: ROI Systems' strategy in terms of enhancing its MANAGE 2000 product and its geographic coverage has apparently been paying off, which comes as a welcome news these days when many of its peers that have traditionally touted more glitzy products are facing the moment of truth. Its recent solid financial performance puts the company in the position of being able to move forward with its plans for further needed product enhancements, staffing expansion and company growth, at a time when many of its peers continue to struggle.

Abstract: Recruiting IT talent to insurance companies has never been easy—but today, demographic pressures make the task of IT staffing even harder, as IT professionals retire and fewer new graduates become available to fill the positions. IT outsourcing may not offer the help you seek. To make sure your company can survive and prosper, learn how to find ways to hire qualified IT staff, and keep the IT staff you already have.

Abstract: Given intense competition and thin margins, more and more retailers are struggling to execute their corporate vision at the store level. Unfortunately, many attempt to tackle these industry realities without a strategy or supporting system. As a result, many leading retailers are turning to advanced workforce management (WFM) solutions to ensure proper staffing levels, combat employee turnover, and reduce payroll costs.

Abstract: Founded in 1989, Plastic Components, Inc. (PCI) uses complete process automation to keep costs low and quality high. To support this vision, PCI adopted lean manufacturing principles, such as staffing for efficiency, investing in quality equipment and support systems, and pursuing process improvements. In 2002, with these goals in mind, PCI sought to replace its multiple databases and software packages.

Abstract: Success often brings unanticipated growing pains to businesses at precisely the moment they’re experiencing initial triumph in the marketplace. When businesses add phones and operators to existing call centers to cope with growth, they run some predictable risks, including not only mounting staffing costs, unchecked calling costs, and scalability failure, but also customer dissatisfaction and outright abandonment.

Abstract: It's not easy being in human resources (HR). Globalization, a challenging economy, advances in technology, a competitive labor market, and a more fluid workforce have all had a significant impact on the way that HR executives do their jobs. In addition, the field is becoming increasingly more complex. Learn how integrating business intelligence (BI) with HR can generate efficiencies and make strategic decisions around staffing.

Abstract: In the current economic climate, business process management (BPM) projects need to return to basics to meet the needs of today’s dynamic enterprise. They need to quickly deliver the benefits that organizations need or require, without the barriers of cost, time, complexity, and staffing that have built up around BPM over the years. Learn how applying nimble BPM strategies can help you drive business change.

Abstract: In the past few years, the number of county employees at the Prince William County Government in Virginia (US) has grown significantly, but with few additions to the administrative staff. Prince William County needed a system that would help its agencies process personnel action forms (PAFs) more efficiently, reduce mistakes, limit paper use, and provide a central repository for PAFs.

Abstract: In order to meet new performance targets mandated at the federal and state levels, the Department of Human Services in Chemung County, New York (US), deployed Salient Performance Management, a performance management solution from Salient Corporation. This solution helped streamline operations, allowing caseworkers, units, and entire agencies to meet and exceed the targets.