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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 courier service international


Logistics.com Might Prove An Internet Success Story After All- Part 2: Market Impact
By being able to address the needs of all stakeholders across the board from shipper to transport provider, and with the marketplace/private trading exchange

courier service international  com Might Prove An Internet Success Story After All- Part 2: Market Impact Logistics.com Might Prove An Internet Success Story After All Market Impact  The news from Logistics.com breathes an air of hope not only to embattled dot-com companies, but also possibly to the entire business community that has been particularly disconcerted with the latest economic and stock market slump especially in the wake of the terrorist attack on the WTC and the Pentagon. It is encouraging to see that, despite th

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

International Trade Logistics (ITL) RFI/RFP Template

Collaboration, Content, Commerce, Product Technology  

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Lasership.com Looks To Descartes For Same-Day Delivery Help


LaserShip.com, a nationwide online network of independent same-day delivery companies in the U.S., has licensed Descartes’ DeliveryNet solution for transportation and logistics to enable the distribution of e-commerce purchases to businesses and consumers.

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Is Your Current HR Service Delivery Model Working for You?


This white paper examines the human resources (HR) service delivery challenges facing organizations today, outlines a common approach to delivering world-class HR service, and details the technology necessary to transform workforce service delivery.

By downloading this document, you agree to provide contact information and other data to select sponsors of this content.

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Transform Your Service Organization into a Performance-driven Leader


Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together.

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4 Steps to Choosing the Right Device for Field Service Mobility


Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs.

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Selecting Field Service Management Software


What is a dynamic scheduling engine, and why does your field service management operation need one? Learn the ins and outs of this technology, which can help you adapt to rapidly changing priorities, schedule in real time, meet demanding service level agreements, and more, all while reducing cost.

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Good Customer Service Is Simple


Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Olin Thompson lays down some basic requirements for businesses and explains the role of business processes in supporting good customer service.

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5 Key Steps to Make Field Service Profitable


Is field service seen as a cost center at your business? Providing field service can be a complex process, but that does not have to mean it’s unprofitable. Every field service interaction is an opportunity to not only delight customers, but also increase revenue. Here are 5 easy steps to get your field service organization in the black this year. Accomplish all five and get your field techs, customers, and balance sheet in your favor.

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Case Study: Dorcy International


Dorcy, a global distributor of flashlights and batteries, manufactures its product line in Taiwan, China, and Korea, and repackages products in two US warehouses to ship to major retailers. With 2,500 items in its inventory—approaching $12 million (USD) at any given time—Dorcy needs a warehouse management system (WMS) that automates reports and provides real-time inventory data. Learn about the solution it uses.

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6 Secrets to Simplify Field Service


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