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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 courier service


SAP Starts Pushing - “Politely”
SAP and BackWeb Announce Strategic Alliance To Bring New Push Technology to mySAP.com™ Marketplace For Complex RFPs and RFQs.

courier service  each vendor, currently via courier either in paper format or on CD digital media. The process often includes frequent updates based on design changes by the buyer or suggestions by potential vendors. mySAP.com leverages more than 20,000 SAP installations and more than 10 million users including those in their partner ecosystem. Combining push technology with the mySAP.com solution bolsters SAP's offering and adds a new level of functionality to the Marketplace. We can expect similar moves by vendors

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Logistics.com Might Prove An Internet Success Story After All- Part 2: Market Impact


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Maintenance Software--Plan Ahead to Maximize CMMS Vendor Web Site Visits


For those looking for a computer maintenance management system (CMMS) vendor, the Web is often the first place to start. There are a number of web site features one should examine in order to maximize web site visits. Reprinted with permission from Plant Engineering and Maintenance magazine.

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Through a strategic partnership with Brooktrout Technologies, Panasonic has acquired the necessary voice and fax technologies to saturate the market with competitively priced, unified messaging products that will strongly challenge Lucent Technologies Octel Messenger system.

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Delivering Superior Customer Service through Multiple Channels


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A Leader in Service Management Tackles Multidimensional Growth


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Epicor for Service Enterprises


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The Power of Web Self-Service


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Service Supply Chain Strategies to Increase Corporate Profitability


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