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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 course catalog


Is There a Way to Avoid Lengthy Catalog Numbers?
A sales configurator needs to be able to

course catalog  a simple example, of course, since in reality the Siemens product may be blue, but Eaton may offer only light blue and navy blue color options for the equivalent product. In that case, the system either gives a choice to the sales representative, or it automatically makes a product choice itself, and flags that choice as a near match. Is There Help with Master Data Management? No, Not Quite Yet It makes one wonder whether cross-referencing could help with the immense undertaking of master data

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Now Just Where Did I Put My Search Engine?


Barraged with terms like "structured and unstructured data," "enterprise search," "federated query," and "business intelligence and analytics," corporate decision makers are awash in ambiguous and overlapping meanings. Making the distinction between metadata and data may reduce the confusion.

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i2 To Power Best Buy


Since introducing its first cavernous superstore in 1989, the Minnesota-based discount retailer has grown rapidly to over 350 stores in 39 states. The company now hopes to replicate the success of its brick-and-mortar business in cyberspace.

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SuccessFactors Introduces Updates at SAPPHIRE


At SAPPHIRE, the SAP company, SuccessFactors, announced a series of new upgrades as part of its human capital management (HCM) offering. Aiming at businesses that want to go beyond basic human resources (HR) functionality, SuccessFactors also enhanced its talent management tools. The SuccessFactors Employee Central has been augmented with global payroll capabilities, localized

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The Wheres of Electronic Procurement


An overview of one of the central issues facing a deployment of e-procurement: Who controls the software?

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Software Architecture Lifecycle Management


To keep a large business on course, you need to have a clear picture of your IT infrastructure. But for many large organizations, that’s easier said than done. Years of upgrades, maintenance, modifications, and legacy systems left over from mergers and acquisitions can leave you wondering which systems are driving your business and which ones are weighing it down. With a software architecture lifecycle management (SALM) initiative from TEC, you can create a structured blueprint that details your enterprise software mix—a key component of your company’s IT infrastructure. Learn more now.

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Direct 500, LLC


Direct 500In today's world of highly competitive distribution sales, businesses are looking for ways to improve their call center, estore and catalog sales channels. Direct 500 is designed for organizations with multiple selling channels. Businesses often implement multiple software solutions to meet these many different business requirements. For Example, sales order entry and inventory management, a hosted eCommerce site that is not connected to their ERP software, spreadsheets to track marketing campaigns and many manual processes to overcome the shortcomings of a non-integrated solution. Direct 500 was built on the Sage MAS 500 ERP platform to meet these business needs with a single integrated solution.Call CenterCall centers are usually high volume order entry departments. Speed of entry and accuracy of data is critical. Direct 500 provides an enhanced sales order entry search engine to speed the lookup of current customers or prospects. It provides multi-field lookup using Postal Code, Last Name, Company Name, Phone Number and email address.Once the customer is located, Direct 500 focuses on speed of entry and access to information for the operator. We want the operator to be focused on serving the customer and not worried about the deals and promotions that they need to track on a manual sheet - we have incorporated all of this logic in the sales order entry module.eStore Many distributors offer their products on their website. However, many do not have an estore that is integrated with the ERP software. Ultimately, is serves as a glorified fax machine.The Direct 500 estore is an extension of MAS 500 and the Direct 500 call center capabilities. The business rules for pricing, sales tax, freight, credit card processing and many others that are defined for sales order entry are extended to the estore.MarketingDistributors that sell through multiple channels often face challenges in tracking sales, marketing campaigns and their effectiveness. Direct 500 offers a multi-level source code that tracks how new customers are created and the source of each new order, providing valuable analysis data for the business.Integrating source codes with the Call Center and the eStore provides the business with an effective promotion and analysis tool set. For Example, an email blast with integrated source codes and promotions can automatically take the buyer to a special offer on the eStore, complete the shopping cart with the promotion and place the order in MAS 500 with no interaction from the call center staff.Fulfillment Many distributors that sell through multiple channels are high volume shipping organizations. These companies can live or die by their shipping costs. Address accuracy, shipping and handling calculations and on time delivery determines if these companies thrive or barely survive. Direct 500 provides extensive shipping capabilities focused on simplifying the Call Center and eStore transactions. Shipping methods have been expanded with features to allow shipments by address types, restrictions by postal codes and countries. Shipping charts can be defined by geographical region and level of service. Direct 500 also offers integration to StarShip, allowing customer to have a calculated freight and handling charge straight from the StarShip rate tables. The Direct 500 SolutionThere are many ways multi channel sales organizations can address their individual business requirements. However, addressing the business need as a whole requires a well designed application that provides the company with a call center, estore, marketing and fulfillment business solution.

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Business Process Management: A Crash Course on What It Entails and Why to Use It


Business process management (BPM) has to integrate existing enterprise applications, Web services, and people in such a way that it can also quickly change, destruct, or construct processes. This is far beyond the realm of traditional enterprise application integration (EAI).

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TurtleSpice ERP! (Week 9)


Just wanted to thank all the readers who voted and gave us this shortlist of ERP vendors for TurtleSpice:Oracle (JD Edwards EnterpriseOne) Microsoft (Dynamics AX) CDC Software (Ross Enterprise) SAP (mySAP ERP) … and BigGun ERP The next steps of the TurtleSpice selection process: vendor demo on-site visits from vendors reference checks And you know what? Overall

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Ability LLC


Ability is a U.S.-based provider of enterprise resource planning (ERP) software for manufacturers. The Ability 585 ERP system was developed by a manufacturing company over the course of a decade to become a fully functional, flexible, and affordable ERP solution. The design philosophy of flexibility, accountability, granularity, and ease of use has resulted in a solution that provides the information needed by decision makers to drive non-value-added activities out of the value stream and supports the capacity for future growth. The functionality offered by Ability 585 supports today's lean environment.

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Desire2Learn’s Shift to a Learner-Centric Learning Ecosystem


In 2001, Computerworld’s Kym Gilhooly wrote that a learning management system (LMS) “goes beyond basic content delivery to offer course administration, registration, tracking, and reporting and skills gap analysis.” This description of LMS underlines the fact that not all that long ago, LMS functionality was modeled around the course entity. Since then we have witnessed the social revolution

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