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Documents related to » cover letter customer service logistics


Service Productization
Your Challenge: Get Decision Makers' Approval for a Service Productization. Specific, Measurable, Achievable, Relevant and Time-Bound. Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

COVER LETTER CUSTOMER SERVICE LOGISTICS: productize, professional, service, Epicor, tip, hint.
5/16/2005 12:00:00 AM

A Green Logistics Terminal
Up to 75 percent of a company’s carbon footprint comes from transport and logistics functions, in the context of goods storage and distribution. Today, logistics companies are going green not just out of goodwill or compliance requirements, but also because savings in carbon emissions from green initiatives directly translate into cost savings. Consequently, emissions management and reporting are important. Learn more.

COVER LETTER CUSTOMER SERVICE LOGISTICS:
9/29/2009 7:48:00 AM

CEVA Logistics Selects IBM SmartCloud » The TEC Blog


COVER LETTER CUSTOMER SERVICE LOGISTICS: ceva logistics, ibm, industry watch, SCM, smartcloud, smarter commerce, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
10-06-2013

Recession? Steal Market Share by Increasing Customer Service!
Recession? Steal Market Share by Increasing Customer Service!Secure Documents and Other Dynamic System to Use In Your Organization of Steal Market Share by Increasing Customer Service. During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

COVER LETTER CUSTOMER SERVICE LOGISTICS:
8/3/2009 3:20:00 PM

The Evolution of IT as a Service
Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing needs, which has a huge impact on profitability. Add to this the intense competition, excessive customer turnover, low technician utilization rates, and shrinking margins that characterize today‟s market, and the result is IT service providers anxious to find a new way of delivering their services. Learn about innovative IT-as-a-Service initiatives that are defining the new IT value chain of the future.

COVER LETTER CUSTOMER SERVICE LOGISTICS:
1/18/2010 8:30:00 PM

Where Has All the Service Gone?
For some reason, once a product moves into the retail channel, most manufacturers lose control. The retailer abdicates responsibility. When faced with a problem, the consumer is alone! What happened to the lifetime value of the customer? This article examines the lapses and promises in providing service to the end customer.

COVER LETTER CUSTOMER SERVICE LOGISTICS: when translated by press coverage. The reality is that controls in support of environmental issues, regulation, and legislation have created a situation where it is economically unviable to manufacture consumer goods in many geographies. Emerging economies, less concerned with the longer term impact of pollutants than the immediate gratification of full stomachs and vodka glasses, are reaping the benefits of social conscience and sustainability policies. More legislation and control is not the
11/2/2004

Service Restoration: It’s Everybody’s Business
Has your organization truly embraced the message of the incident management process, as part of the practices recommended in the IT Infrastructure Library (ITIL)? If your efforts have centered on the service desk, then you may be missing out on a lot of what incident management in particular and ITIL in general can offer. Learn more about the core principles of ITIL, and how you can use them to improve service management.

COVER LETTER CUSTOMER SERVICE LOGISTICS:
10/15/2008 4:14:00 PM

The Exacting Needs of Metal Service Centers
General enterprise resource planning (ERP) providers that are viable companies with a solid product, typically do not meet the dimensional inventory, chemical, and physical properties requirements that are vital to the metal service industry and material converter businesses.

COVER LETTER CUSTOMER SERVICE LOGISTICS: a blank stare, which coverts into a less than 50 percent out-of-the-box functional fit, and a horrendous scope resulting from system customizations. Other Requirements Also, shop floor data collection requires a simple, single point of entry for data capture, and astute ERP products should be able to support the following metals industry capabilities: Provide the exact location, heat, size, and quantity of material to pull from inventory. Display the finished product, scrap, and remnants they are
11/30/2005

Software as a Service Is Gaining Ground
Software as a service is the latest incarnation of the hosting model. The demand for cost efficiency, information technology flexibility, and faster return on investment, coupled with new technology advancements, has caused the hosting model to be reborn.

COVER LETTER CUSTOMER SERVICE LOGISTICS: SaaS, software as a service, hosting, ASP, application service provider, software on-demand, utility computing, software, Internet, software delivery.
3/14/2006

Understanding Reverse Logistics in Field Service Management
This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper.

COVER LETTER CUSTOMER SERVICE LOGISTICS: field service management, FSM and reverse logistics, reverse logistics software, reverse logistics software selection, aftermarket service, IFS , IFS Applications.
4/17/2013 4:16:00 PM

Rheinmetall Defence: EMLO-Information-Based Logistics of the Future


COVER LETTER CUSTOMER SERVICE LOGISTICS: Rheinmetall Defence, SAP ERP, SAP, SAP case study, EMLO, aerospace, defence, military equipment.
7/25/2013 4:54:00 PM


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