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Industry Support in WCM
If you're looking for web content management systems (WCM), I have some stats that might help you key into the features you'd expect to come standard. Here is how vendors offering web content management systems support the functionality in our model of WCM systems. These stats are based on the averages of 11441 product functionality ratings of the vendors published within our WCM knowledge

cover letter sample for technical support   of Model Content authoring covers creating content through a content editor, the import of content, aggregation of items, and the capability to deploy and present the content. 32 Content acquisition for gathering content through import or metadata 10 Content aggregation the process of bringing different information sources into one overall structure 6 Output and content presentation different ways of presenting content through HTML or XML 3 Workflow management managing the processes to create flows of Read More...

SSA Seeks Support from Synquest
"Extending its portfolio of solutions to the industrial sector, System Software Associates (NASDAQ: SSAXD) today announced a joint marketing and development agreement with SynQuest, Inc. to provide an integrated supply chain solution that will allow SSA customers to drive profitability and lower costs. SynQuest is the latest addition to SSA's offering in the advanced planning and scheduling arena and brings increased functionality in the area of discrete manufacturing to the overall SSA Portfolio offering." Business Wire, 9/28/99.

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Small Business Software (SBS) RFI/RFP Template
General Ledger, Accounts Payable, Accounts Receivable, Payroll, Inventory, Job and Project Costing, Fixed Assets, Sales Management, Budgeting, Manufacturing,  Product Technology
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Documents related to » cover letter sample for technical support


iWeb Agilewiz BPMS - iWeb Technical Framework


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SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really

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Top Australian Beverage Maker Leverages SumTotal to Support an Achievement-driven Culture
Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal's integrated talent management platform to bring its primary processes, including employee performance and goals, succession planning, compensation, and 360 feedback, into a single technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the organization.

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What Is the Value Proposition of Support and Maintenance?
Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

cover letter sample for technical support  vendors that attempt to cover even thirty disparate industries while at the same time fiercely competing over the next generation of software platforms. These vendors use maintenance fees to fund new developments. Many customers realize that market battles over application architectures, new middleware, and SOA technology standards will take at least a decade to play out (see Architecture Evolution: From Web-based to Service-oriented Architecture ). Last but not least, many customers are concerned that Read More...
Ten Cooling Solutions to Support High-density Server Deployment
High-density servers offer a significant performance per-watt benefit. However, they can present a significant cooling challenge. Most data centers are designed to cool an average of no more than 2 kilowatts per rack, but many new servers demand over 40. Thus, innovative strategies must be used to properly cool high-density equipment. Read about 10 approaches that can help increase cooling efficiency in your data center.

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TEC Launches a New Decision Support System: jDICE (just Decide-Ignore [Your Idiot] Customers and Em
Montreal, QC — April 1, 2010 — Technology Evaluation Centers (TEC), a world-wide leader in enterprise software evaluation, has released a new decision support system for pragmatic decision makers who already know what’s most important for their company: jDICE™ (just Decide—Ignore [Your Idiot] Customers and Employees). <!--more-->After all, why should you worry about customers or employees when

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A Modern Approach to Improving Customer Support
As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

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Bad Customer Support Is Not a Software Problem
A couple of days ago, my laptop decided (all on its own) to jump off my desk. Lucky for me, it survived almost completely undamaged except for a broken latch, which seemed easy enough to fix. So I decided to order the replacement part and fix it myself. <!--more-->Since I didn’t know exactly what part I needed to order, I started by calling the vendor’s Technical Service number. I

cover letter sample for technical support  Bad Customer Support Is Not a Software Problem » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more Read More...
Analysis of Novell's Announced Support for Sun's Solaris 8 Operating Environment
We do not see Sun Solaris administrators implementing any Novell NDS package.

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