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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cover letter tech support


Scala and Microsoft Become (Not So) Strange CRM Bedfellows
The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the

cover letter tech support  impact. Part three will cover challenges and make user recommendations. Market Impact This CRM alliance, like many alliances in the enterprise IT sector in the past, has merits of mutual benefits, particularly in the short to medium term, but it also comes with typical questions of longevity due to the fickle motives of the participants that compete in other enterprise application areas. The market has been well aware of the magnitude that Microsoft has placed on its CRM product introduction, whose

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Radio Frequency Identification (RFID)

Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID systems are used in different situations that require the tracking of unique items. RFID tags, in the context of enterprise resource planning and supply chain management, make items visible from manufacturing through distribution. RFID tags may be used to carry basic information such as an address, to more complex information used at different stages of an assembly line.  

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Can ERP Meet Your eBusiness Needs?


Businesses cannot afford simply to respond to the next technological innovation; they must learn to respond to change as a constant state. As difficult as it may appear, it is not enough to react to the eBusiness challenges the World Wide Web is presenting today. Companies must position themselves to be able to respond to and take advantage of the next technological advance, whatever that opportunity may be.

cover letter tech support  successful eBusiness. Part Three cover the effect of eBusiness on your business. Accelerating Pace of Change There is no longer a question of if a business will be transformed into an eBusiness, but more a question of how and when. The economics of eBusiness are compelling. It can provide new market strategies and fundamentally change the way you attract new customers and retain existing customers. It also provides some of the best opportunities to streamline business processes and reduce costs. Yet Read More

TradeBeam Keeps on Rounding Out Its GTM Set


TradeBeam strategic expansion, which covers the entire life cycle of global trade across order, logistics and financial settlement activities, seeks to improve operating efficiencies and working capital.

cover letter tech support  blueprints. Part Five will cover competition, challenges, and make user recommendations. GTM Market Opportunity According to the World Trade Organization ( WTO ), global trade has grown at a compound annual growth rate (CAGR) of 9.3 percent since 1980. Furthermore because global trade volume is in excess of $8 trillion (USD) per year, it is clear that the management of this process is becoming an integral part of business. The expansion of free trade agreements, outsourcing, and increased government Read More

Confronting Core Global Trade Problems: Order, Shipment, and Financial Settlement


TradeBeam has been striving to distinguish itself by offering more than order and shipment tracking. It aims to improve the management of core global trade activities: order, shipment, and financial settlement.

cover letter tech support  chain. Part Five will cover competition, challenges, and make user recommendations. Qiva Acquisition and TradeBeam's SCEM Solution Blueprint Another acquisition helped TradeBeam further expand its solution offering. In mid 2003, TradeBeam acquired certain assets of Qiva Inc ., which had previously spent over $50 million (USD) developing solutions to help customers manage global logistics and compliance activities. Qiva's customers were predominantly in the hi-tech and retail markets, and the vendor, Read More

HR Tech 2013 Interview: Jeremy Langley, Marketing Director, Lumesse


HCM Analyst Raluca Druta interviews Jeremy Langley, Marketing Director at Lumesse, live on the show floor at the 2013 HR Technology® Conference & Exposition. Listen and find out why Lumesse is taking a wait-and-see approach to context engines, how the company is managing integration after a string of acquisitions, and whether Lumesse views SAP as a competitor, a collaborator, or both.

cover letter tech support  HR,HCM,Human Resources,Human Capital management,Lumesse,SAP,Context Engine Read More

More Infrastructure Support for CyberCarriers


Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.

cover letter tech support  prime contractor project management covering all components of a multi-vendor CyberCarrier solution Market Impact Booz Allen & Hamilton, the management and technology consulting firm, estimates CyberCarriers could spend $133 billion on data center and network infrastructure improvements during the next three years, about half of that for professional services. The IBM and Lucent alliance confirms the Telecom industry's endorsement of the Application Service Provider model. The move to establish Read More

"Out of Touch" ERP Vendors Means Third-party Support Is Here to Stay


In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support @ maintenance (S@M) alternatives for users of enterprise applications. Companies in the market for enterprise software S@M services, like nearly every other market in the world, has responded to monopolistic-like pricing and profit margins by seeking choice. Enterprise software licensees now

cover letter tech support  of problems is still covered by the maintenance. However, the customer may have to pay for the expense of solving new problems not yet known to SAP. This applies to customer-specific enhancements in particular. The service level agreements (SLAs) for initial response times and corrective measures are no longer delivered. The remote support for the evaluation of the latest Enhancement Package is no longer provided. Thus, after perusing this somewhat strong statement by SAP, the following question crossed Read More

Great Plains Taps The Web To Deliver Product Support


Great Plains has expanded eSupport, its web-based technical support service. The new service promises to provide customers and partners with higher levels of service while increasing Great Plains’ operational efficiency. Here’s how Great Plains uses the web to augment its technical support services.

cover letter tech support  to see TEC's extensive coverage of Great Plains). The expanded service promises to make it easier for partners and customers to obtain self-help and assisted support from Great Plains' support engineers. New automated solutions and support tools build upon CustomerSource, Great Plains' four-year-old secure customer web site. CustomerSource already featured a searchable knowledgebase, an electronic support submission process and online case histories for each customer. eSupport has a number of features Read More

Professional Services and Support


Professional services address very specific needs, such as public relations, portfolio management, software engineering, etc. They are provided by specialized individuals, companies, or departments within a company.

Even though support may be considered a part of the professional services business area, a distinction has to be made between the two. Support usually refers to technical support, which is a special type of professional service requiring highly qualified technicians who have experience providing assistance with technology products. While consultants who provide professional services usually charge clients for each project and the amount of time spent for it, support teams are usually paid a monthly or yearly fee.

cover letter tech support  select professional services support software, professional services support solutions comparisons, evaluate it professional services solutions, support software selection, professional services crm system, software selection support providers, portfolio management, it service software evaluation, public relations, select it applications technical supports , assistance technology products, solutions consultants, compare consulting solutions, compare business software solutions, customer care and billing cc&b, compare cc&b systems, professional services automation psa, project portfolio management system comparisons, ppm psa, psa solution selection, psa system comparisons, business intelligence bi, bi system comparisons. Read More

Decision Support Systems -- Overview and Case Studies


Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems. This primer provides an overview with real case studies.

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Triple Creek Announces River to Support Talent Management Infrastructure


The enterprise knowledge sharing software vendor, Triple Creek, launches the social tool River. The tool offers competency-based learning networks across an organization. According to the press release, River attempts to challenge the current "file sharing and friends-and-chatter paradigm," as the tool employs intelligent technology capable to build connections between learners and

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Alternative Software Support and Maintenance Options


Smart companies are investigating all possible software support and maintenance (S&M) options. Alternative software S&M is not for all businesses, but it seems a logical option for technologically conservative (and savvy) companies that do not need all the available upgrades.

cover letter tech support  over several years to cover new software purchases when new software is truly needed. The provider owes this assertion to its halved S&M cost compared to Oracle's current pricing policy. As well, by the time these customers will need to purchase new software, SAP's and Oracle's next-generation, service-oriented products will be tangible offerings, as opposed to the vaporware these products are today. The company also grants enhancements for all required regulatory compliance in the meantime, and also Read More

Electronics and High-tech Components


The electronics and high-tech components industry goes through changes and innovations on just about a daily basis. Today’s advances in design become tomorrow’s new products. Throughout the industry, the underlying issue that drives profitability is time-to-market for new products. With this issue also comes the need for near-to-perfect supply chain visibly (in order to respond to changes in demand), and the need to react to price changes (in order to remain competitive).

cover letter tech support  electronics and high-tech components software selection, electronic component suppliers, distributor components, electronic equipment, hi tech, high tech distributor, electronic industry, electrical science , electronics engineering, hi-tec industry,hi tech market, mechanical industry, electrical engineering Read More

Informatica Morphs into Enterprise Decision Support Vendor


Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the "e-Business infrastructure". In conjunction with their contract to build an enterprise data warehouse for the United States Postal Service and their MX2 metadata exchange initiative, Informatica is reinventing itself.

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