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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cover letter telecommunications example


Winning Users' Hearts & Minds via Usability: A Retail Example
My recent blog series entitled “Integrated Workforce Management (WFM) Platforms: Fact or Fiction?” established that WFM systems have evolved from point

cover letter telecommunications example  involving affinity diagramming to uncover opportunities to impact the user experience The result of this painstaking research was the Microsoft Dynamics Customer Model that describes how people in departments conduct work within and across organizations. The Model is the repository for all of the Microsoft Business division’s information and research regarding processes and people and is used to ensure that Microsoft developers are focusing on a common set of people and processes when they build

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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How to Create a Business Case for Your Human Resources System


Getting CFO or CEO approval to purchase a new software system is often a challenge—but more so if that system is for human resources (HR), as HR is not traditionally considered a profit center. You need a business plan to gain management buy-in for your proposed HR project. Not sure what your plan should address? Find out the key components of a persuasive and detailed business case, so you can get support for your initiative.

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Infor Decides on TDCI CPQ


At the Inforum 2013 user conference, Infor announced it has entered into a non-binding letter of intent to acquire longstanding partner TDCI Inc. Financial terms of the proposed transaction were not being disclosed and the parties expect to complete the transaction within thirty days (subject to some due diligence conditions). Based in Columbus, Ohio, TDCI is a provider of configurator and

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SAP Financial Performance Management


Enterprise performance management (EPM) applications for finance, which are part of the SAP BusinessObject EPM solutions, cover the full lifecycle of financial management. The applications integrate enterprise data and processes to streamline traditional finance processes.

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Radio Frequency Identification (RFID)


Radio frequency identification (RFID) criteria cover tags and storage devices, readers, wireless hubs and servers, and the middleware necessary for evaluating an RFID system deployment. RFID systems are used in different situations that require the tracking of unique items. RFID tags, in the context of enterprise resource planning and supply chain management, make items visible from manufacturing through distribution. RFID tags may be used to carry basic information such as an address, to more complex information used at different stages of an assembly line.

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Checklist: Choosing the Right Bank for Your Business


Here's a handy checklist to make sure you cover all the bases and ask all the right questions when you go about comparing banks.

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IBM and Deutsche Telecom Announce Plans for 100 Terabyte Data Warehouse


According to an announcement by International Business Machines on Thursday December 16, 1999, IBM is working with German telecommunications services company Deutsche Telekom to assemble the largest data warehouse in the world. When complete, the warehouse will contain up to 100 terabytes of customer and call records, to be used for Customer Relationship Management (CRM) applications.

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Can We Intelligently Use Part Numbers to Configure and Order the Right Products?


In the industrial automation industry, an overlooked, fatal flaw of sales configurator solutions is their inability to simultaneously configure part numbers and products. A greater concern is their inability to "decipher" product specifications from part numbers—that is, in reverse.

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The Lexicon of CRM - Part 2: From J to Q


C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM.

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The Why of Data Collection


Data collection systems work; however, they require a investment in technology. Before the investment can be justified, we need to understand why a data collection system may be preferable to people with clipboards.

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Managing Global Trade Flows


In global trade, the flow of information must support the tracking and management of the goods to enable the secure and compliant entry and exit to and from countries for the correct funds to flow to eligible business and trading partners.

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