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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cover letter telecommunications professional


Two Mistakes Most Professional Services Organizations Make-How Metrics and Automation Tools Drive Profits
Many companies strive to effectively measure and analyze their service operations. But while management struggles to measure too many (or too few) metrics, they

cover letter telecommunications professional  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for Telecommunications Industries

Customer care and billing (CC&B) solutions for telecommunications providers typically provide mediation; provisioning; retail rating and billing; reporting; financial systems; packages, discounts, and promotions characteristics; and billing for voice, data, content, and utility services.  

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Professional Service Strategies that Win: IT’s New Role in the Cloud


Successful enterprise resource planning (ERP) deployment demands a focused examination of the professional services provided by your organization, and the most efficient infrastructure required to support them. You must provide your most important asset—your people—with effective tools that can be accessed remotely, securely, and immediately. Professional service organizations that understand this will be in a strong position to determine the best cloud-based solution for their needs.

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Expense Management for Professional Services


Professional services organizations rely on their employees to drive business and deliver value to clients. A major factor for these companies is the speed at which clients are billed and the accuracy of information regarding billable time and travel. Download this Aberdeen report to learn why cloud-based expense management is ideal for professional services organizations.

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Four Reasons Why QuickBooks Is Failing Your Services Business


This white paper draws on real-world stories of small and medium-sized professional services organizations (PSOs) that have upgraded from QuickBooks at critical junctures in their development. It also outlines four common business process inefficiencies that you might see reflected in your own business—the reasons why QuickBooks may be failing your services organization.

cover letter telecommunications professional  QuickBooks, general ledger solution, growing business accounting, professional services organizations, accounting software upgrade, ERP for services, cloud financials, professional services automation Read More

NetSuite OpenAir Now TEC Certified PPM for PSA Solution


TEC is pleased to announce that NetSuite OpenAir is now TEC Certified for product portfolio management for professional services automation (PPM for PSA) under TEC’s Project and Process Management Evaluation Center. To obtain TEC certification, NetSuite completed TEC’s detailed research questionnaire and went through a formal comprehensive demonstration of OpenAir with TEC analysts.

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Dynamics SL: PPM for Professional Services Automation Competitor Analysis Report


A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline and track resources, projects, portfolios, revenues, and the costs of professional services organizations (PSOs), which provide billable services to their clients. Consequently, PPM for PSA provides both the high-level monitoring of project portfolios as business investments and automates the project-specific functionality of time, billing, expense reporting, opportunity management, and resource management, linking back office functionality with the PSO’s portfolio of projects.

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Professional Services Organizations Automate their Processes


Major vendors are entering the professional services software market and small niche vendors are repositioning themselves to compete. This changing market is conveying mixed messages; however, users can navigate this space by separating market messages from vendors' functional capabilities.

cover letter telecommunications professional  to vendor. Single-vendor solutions cover all components of the service cycle; however, they can typically show signs of weaknesses in terms of their functionality. Similar to ERP systems, integrated solutions for professional services organizations can have difficulties addressing the core competencies of a particular industry or business model. Consequently, best-of-breed solutions will adapt better to the diverse requirements of SMB service organizations. Service Cycle Components At the heart of most Read More

Top 5 Reasons Professional Services Organizations are Embracing the Cloud


In the webcastTop 5 Reasons Professional Services Organizations Are Embracing the Cloud, find out why cloud technology has so captivated PSOs and l...

cover letter telecommunications professional  Join this webcast to discover how the cloud can benefit your professional service organization Register for Top 5 Reasons Professional Services Organizations Are Embracing the Cloud today! Event date : December 8, 2010, 1 PM Eastern Standard Time Sponsored by SAP For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: +1 514-954-3665, ext.367. Read More

CMiC


CMiC Professional Edition is a direct response to the urgent need for a cost effective way of deploying a fully integrated system. Developed around features and benefits that are highly valued by CMiC clients, CMiC Professional offers big league ROI at a budget friendly price.

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The Seven Mega Trends of Professional Services




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NetSuite OpenAir


NetSuite OpenAir software is a cloud-based professional services automation (PSA) solution, providing project-based businesses with project management, resource management, project accounting, and timesheet and expenses management capabilities. NetSuite drives down bench time, elevates on-time project delivery, improves invoicing accuracy, streamlines revenue recognition, and increases services visibility. Key benefits: Delivers real-time visibility into your services organization's performance and profitability Improves on-time project delivery and drives project success rates Increases resource utilization with advanced resource management functionality Equips your services team with mobile access to time and expense management Reduces hardware maintenance costs and upgrade hassles with cloud-based delivery

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Killer Key Performance Indicators for Professional Services


With the growing significance of services to the bottom line, it’s never been more important to effectively monitor, measure, and manage your services business. Knowing which key performance indicators (KPI) can help drive success and contribute to your bottom line is essential. But with over 150 KPIs available, where do you start? Discover how these few small key improvements can help your service business performance.

cover letter telecommunications professional  where do you start? Discover how these few small key improvements can help your service business performance. Read More

SAP Extends Maximum Attention to More of its Services and Support Customers


SAP is known for its enterprise software solutions, but the company's focus on professional services as of late is allowing SAP to offer more of what customers need from a single source. TEC Principal Analyst P.J. Jakovljevic details SAP Services' broad range of offerings and levels of services, including the latest developments with SAP MaxAttention, SAP's RDS, BTS, and SAP Custom Development.

cover letter telecommunications professional  SAP Services,MaxAttention,Rapid Deployment Solutions,RDS,Professional Services,SAP Custom Development Read More

ECM vs. EIM


The IT industry is constructed of three-letter acronyms (TLAs). However, the total number of possible three-letter abbreviations using the 26 letters of the alphabet is only 17,576. This explains the stars-wearing-the-same-dress types of incidents in the IT world. When Sherry Fox discussed ECM and EIM, the acronyms represented enterprise compensation management and enterprise incentive management

cover letter telecommunications professional  management systems have different coverage of the two categories. For example, enterprise resource planning (ERP) systems generally focus on structured transactional data. On the other hand, ECM systems have more focus on managing unstructured data (e.g., natural language text, images, videos, documents). In addition, there are also systems covering both—for example, product lifecycle management (PLM) systems. You can find out more about ECM by visiting TEC’s Content Management System (CMS) Read More