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Sunrise Technologies' Apparel & Footwear Template (AFT) for Microsoft Dynamics AX for ERP for Fashion Industries Certification Report 2013
Sunrise Technologies' Apparel & Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning

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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » cover letters for customer service rep


Is Your Customer Strategy Aligned with Customer Experience
As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based

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Microsoft Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP

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Options for Data Encryption: Making the Right Choice for the Enterprise
In this new era of corporate governance, risk avoidance, and responsibility, organizations are more than ever held accountable if their data is not properly

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Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

cover letters for customer service rep  to become experts at uncovering, defining, and mapping business processes. Preferably they will also become experts at streamlining and improving business processes. The temptation to simply wrap existing system functionality and expose it as service will be too hard to resist for many, if not most organizations. In fact, in the SOA adoption curve, it is even included as a step in the integration stage. But, as you do this, regard it as simply a step in the right direction and not the end solution. Read More...
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Process Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of process manufacturing solutions in the enterprise resource planning (ERP

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ERP for Small and Midsized Companies: Time for a Decision
Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via

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Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

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IntegrateIT ERP 123 V7.2.561 for ERP for Distribution Product Certification Report
Technology Evaluation Centers (TEC) is pleased to announce that IntegrateIT product ERP 123 is now TEC Certified for online evaluation of enterprise resource

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On-Demand Software for BPM: Now Ready for Enterprise Adoption
Planning, forecasting, and reporting are among the business processes that, if strengthened with analytic software, can help companies improve their performance

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Oracle E-Business Suite (12.1) for ERP for Discrete Manufacturing Certification Report
Oracle's ERP system for discrete manufacturing, E-Business Suite (12.1), is now TEC Certified. The certification seal is a valuable indicator for organizations

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We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices
The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it

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Best-in-class Marketers Drive Enhanced Customer Loyalty
The path to a complete view of the customer lies not in eliminating data sources but in integrating them and providing access that is easy to navigate and

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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

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