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Documents related to » cover letters for desktop support


Industry Support in WCM » The TEC Blog
of Model Content authoring covers creating content through a content editor, the import of content, aggregation of items, and the capability to deploy and present the content. 32 Content acquisition for gathering content through import or metadata 10 Content aggregation the process of bringing different information sources into one overall structure 6 Output and content presentation different ways of presenting content through HTML or XML 3 Workflow management managing the processes to create flows of

COVER LETTERS FOR DESKTOP SUPPORT: functionality, industry average, WCM, web content management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
09-11-2007

Desktop Management s Dirty Little Secret
ESD (electronic software distribution) promises to simplify software distribution and management, and eliminate ''sneakernet'' the costly, time-consuming manual process that some companies still use to do upgrades and installations. Unfortunately, the cure often has some of the same pitfalls as the problem, not to mention a few snags of its own.

COVER LETTERS FOR DESKTOP SUPPORT: must launch time-consuming auto-discovery probes within ESD applications so the software identifies all of the applications on every PC in the enterprise. These inventory checks can take weeks in a large enterprise and are often inaccurate, causing roll-out and management problems later on. In the end, managing the ESD installation project becomes an IT management issue itself, and many of the upfront costs don t appear in ROI estimates. Despite touting automation, the current generation of
7/1/2003

SAP Support - From Reactive to Proactive » The TEC Blog


COVER LETTERS FOR DESKTOP SUPPORT: ActiveEmbedded, customer support, Enterprise Support, MaxAttention, SAP, SAP Active Globa Support, Solution Manager, Standard Support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
08-01-2013

Bad Customer Support Is Not a Software Problem » The TEC Blog


COVER LETTERS FOR DESKTOP SUPPORT: CRM, customer service, customer support, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
29-02-2012

Top Australian Beverage Maker Leverages SumTotal to Support an Achievement-driven Culture
Lion Nathan, a leading Australian alcoholic beverage maker, deployed SumTotal's integrated talent management platform to bring its primary processes, including employee performance and goals, succession planning, compensation, and 360 feedback, into a single technology platform. Find out how SumTotal helped Lion Nathan support its market-connected achievement culture, while promoting leaders from within the organization.

COVER LETTERS FOR DESKTOP SUPPORT: SumTotal Systems, SumTotal Compensation, SumTotal Performance, talent management platform, talent management solution, human resources software, human resources software programs, human resources software applications, online human resources software, talent management, human resources, talent management software, human resources articles, human resources management software, att human resources, what is human resources, talent management system, human resources training and development, human resources education, talent management systems, human resources training, human resources seminars, .
5/31/2011 2:54:00 PM

New Mobile Apps and Platform Support for Windows 8 from SAP » The TEC Blog


COVER LETTERS FOR DESKTOP SUPPORT: industry watch, mobile applications, SAP, SAP Mobile Prlatform, windows 8, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
14-11-2012

Smartling Adds Additional Document Translation Support to Translation Management System » The TEC Blog


COVER LETTERS FOR DESKTOP SUPPORT: Cloud, enterprise translation management, industry watch, Smartling TMS, Smartling Translation Management System, translation management, translation software, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
18-03-2013

A Case Study and Tutorial in Using IT Knowledge Based ToolsPart 1: Decision Support Discussion
In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

COVER LETTERS FOR DESKTOP SUPPORT: level The processes to uncover and make sense of content are inadequate. Vendor client match methods lacks appropriate internal processes. This often leaves many good niche players swamped by larger organizations who can claim they do everything : niche players do some things very well, and generally should be considered in particular business scenarios. In essence, the human-machine combination has to work together to drive the solution. Both have to be understood and complement each other in the
5/30/2001

Frankford Candy Improves Its Business Flexibility with Expert Service and Support
...

COVER LETTERS FOR DESKTOP SUPPORT:
5/24/2013 3:51:00 PM

Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support » The TEC Blog


COVER LETTERS FOR DESKTOP SUPPORT: CRM, Customer Centric, customer support, Enterprise Knowledge Base, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-11-2012

How KNOVA Supports and Extends Knowledge-centered Support (KCS)
Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

COVER LETTERS FOR DESKTOP SUPPORT:
9/5/2007 4:01:00 PM


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