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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 coverletters samples


Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Customer Relationship Management and Social Networks-They're Related How, Again?


No company today can afford to ignore the value of its customers' natural social networking behavior. The advantages that these social networks can bring to a company's customer relationship management platform are powerful tools that can ultimately improve its products.

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The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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Case Study: The National Geographic Society


The National Geographic Society’s (NGS) Genographic Project is a five-year worldwide scientific study to trace the migration of humanity across the planet. After gathering over 210,000 genetic samples, NGS faced the challenge of processing the massive amounts of data collected. Learn how NGS chose a combination of solutions that helped it gather, manage, secure, store, and analyze hundreds of thousands of genetic samples.

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A Two-layer Model for Fashion PLM Functionality


To help fashion players achieve the most out of adopting PLM methodology and systems while respecting the uniqueness of fashion products and business processes, the article introduces a two-layer model to facilitate the process of selecting a fashion PLM solution.

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Oracle EAM’s Best Friend: Automated Work Order and Attachment Printing


Regardless of size or purpose, business processes within a company rely heavily on the dependability of assets for successful operations. Enterprise asset management (EAM) solutions can help companies monitor their assets, including a feature that allows documents to be attached to a work order. But printing the work order and its attachments is not always so simple. Learn how automated work order software can help.

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Use CMMS to Improve PdM Performance


Companies that have moved from a highly reactive environment to a more planned one notice significant improvement. A computer maintenance management system (CMMS) or an enterprise asset management (EAM) is a useful tool to create a planned environment, help build accurate equipment history, and develop comprehensive analysis capability. Reprinted with permission from Plant Engineering and Maintenance magazine.

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Chatting with TradeStone Software @ NRF BIG Retail Shows - Part 2


Part 1 of this series introduced the conundrum that retailers (especially those in the areas of fashion and apparel) encounter in the realms of design, sourcing, ordering, and delivery of private label and branded goods. The article also introduced TradeStone Software and its merchandise lifecycle management (MLM) solutions that enable a number of the world's most successful

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An Overview of the Knowledge Based Selection Process


The TechnologyEvaluation.Com’s (TEC) Knowledge Based Selection Process is a multi-part comprehensive analysis of a vendor’s tactical, strategic and qualitative measures as compared to the specific business and technology needs of our clients.

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Developing an Effective CMMS Implementation Plan


Today’s maintenance staff is tasked with doing more with less. The challenge here is that their efficiency ratings when measured can be as low as 10% to 40%. So where does your maintenance department stand in terms of these statistics? Although CMMS software has been around for more than 20 years, and the adoption rate continues to climb, many companies still struggle with creating an efficient centralized maintenance and operations program.

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