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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 crab pot puller


Federal Procurement Essentials: Sealed Bidding
Selling to the government can bring new life to contract winners, particularly small and medium businesses. In fact, organizations that understand and leverage

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Evaluating Enterprise Software - Business Process or Feature/Function-Based Approach? All the above, Perhaps? Part Two


There is certainly room to ask the fundamental question of whether the traditional practice of RFI/RFP-based selection processes has been adequate for the task of selecting complex systems. The record indicates there is much room for improvement. In essence, for complex selections like in the case of enterprise applications, the human-machine combination has to work together to drive the solution.

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Listen and Learn: Improving Operations by Using Customer Feedback


Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of retaining a current customer. And according to The Harvard School of Business, even a 5 percent improvement in customer retention can boost profits up to 85 percent. How do companies retain a loyal and consistent customer base? They listen, learn, and adapt—find out more.

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Will Sun Burn Linux with "Free" Solaris?


Sun Microsystems has eliminated licensing fees for Solaris 8 and its source code.

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Why Service Matters: Enterprise Solutions, Market Differentiation, and IQMS


While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive one-source delivery and services and implementation methodology as its differentiating trait.

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Sage North America to Share Net Promoter Scores with Partners


Sage has announced a new Sage Net Promoter Score (NPS) Program for its North American partners. The goal is to measure customer loyalty data and subsequent financial impact to help business partners provide consistent customer experiences, gain insights to better serve customer needs, and strengthen customer relationships.

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Global Trade Hits Home at MegaResistCap-Part I: You’ve Got Mail


Jim, information technology (IT) director of MegaResistCap Inc., was finally getting back to a reasonable schedule 3 months after the “go-live” date of the company’s new enterprise resource planning (ERP) system. He was hoping to spend the weekend in the garden, and was looking forward to checking messages on Sunday to get ready for a productive week. That was, until he saw the memo from the

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CDC Software Wins at the Pivotal Auction. Now What? Part One: Event Summary


While Pivotal might have temporarily mitigated its protracted troubles by having the privilege to choose between three potential suitors, the time for some decisive moves is now, given that competitive pressures will not go away, but rather will intensify.

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Is There a Panacea for Enterprise Software Pricing Yet?


While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a costly position where the "fine print" clauses of implementation contracts may inhibit reasonable expectations for software warranties.

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USWEB Weaves Great Quarter, turns up the heat in the Market Place


USWEB/CKS has announced it fourth quarter results. Its performance is on the money, and continues to drive forward as it goes through expansion by mergers and organic growth. The expansion is directed at providing end-to-end services, for which the merger with Whittman-Hart is a key component. For users, this means that USWEB/CKS can address high-end projects and leverage its position as a leading internet creative services provider. However, it faces issues of staff retention and retaining its technology agnostic stance.

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Delivering Supply Chain Excellence


Gaps between enterprise resource planning (ERP) functionality and best-of-breed applications are diminishing rapidly. Deciding between the two may thus come down to overall IT strategy. If it is already segmented, it makes sense to add best-of-breed applications for specific operational areas. However, if a more rationalized common operating platform is the strategy, there are compelling arguments for supply chain ERP.

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