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Falling through the Cracks: The Hidden Issue That May Be Crippling Your Sales, Marketing, and Customer Service Databases
The contact database sits at the heart of any successful customer relationship management (CRM) program. Indeed, most CRM efforts aim at improving revenues

cracks  through the Cracks: The Hidden Issue That May Be Crippling Your Sales, Marketing, and Customer Service Databases The contact database sits at the heart of any successful customer relationship management (CRM) program. Indeed, most CRM efforts aim at improving revenues based on the contact database. But what about the information that never made it into the database at all? The investment in these leads will often be lost—and the sales may go straight to the competition. Read More...
Time and Attendance for the Health Care Industry
Time and attendance software collects, tracks, and reports employee hours worked through automated time clocks or other means.
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Documents related to » cracks


What's Wrong With Application Software? - A Possible Solution? What Is It, Why And How Does It Fit Into Your Future
The series, 'What's Wrong With Application Software' explored key challenges found in enterprise applications and also discussed the characteristics of next

cracks  and fills in the cracks that exist in your business processes. When combined with business process components written with Model Based Architectures, it allows for the efficient construction of complex applications. Summary and Recommendations In many ways, the ideas behind Model Based Architectures are not new; many approaches to technology share a lot of of the same basic concepts. What makes Model Based different today is that it practical, proven and changing some of the basic rules of software. Is Read More...
Straight Up on Leads Management
No, I'm not about to launch into a Paula Abdul cover (I won't even dignify that with a link).Lead generation is a process that uses information to create

cracks  Prospecting Falling through the Cracks: The Hidden Issue that May Be Crippling Your Sales, Marketing, and Customer Service Database Have any other resources or sites that have been helpful in your leads management quest? I would love to check them out. Read More...
Does Microsoft Have Something Against 64-Bit Processors?
More cracks appear in the Wintel duolith, as Linux appears to be the first OS “ready for prime time” on Intel’s 64-bit “Itanium” processor. Despite Microsoft’s

cracks  64 bit,windows 64 bit,64 bit server,itanium,pc 64 bit,64 bit computers,itanium 2,windows xp pro 64 bit,64 bit msi,itanium server,quickpath,difference between 32 bit and 64 bit,64 bit servers,itanium linux,itanium xeon Read More...
Business Activity Monitoring - Watching The Store For You
Business Activity Monitoring (BAM) can bring significant business value in the world of technical data, but its justification must be derived from business

cracks  from slipping through the cracks. Systems are continuously generating a variety of information that typically goes unnoticed until some later time, often when it is too late or has lost some of it's value. Often in real time, BAM software captures information, evaluates it and alerts us or takes some preplanned action if it meets the appropriate conditions. Capture Identifies critical, time-sensitive data from applications, files (including multiple data sources), E-mail, web sites, operating system, Read More...
Reducing Turnover and Managing Change: How Retailers Can Benefit from a New Approach to Training an
This paper examines how a talent management system (TMS) that integrates learning, performance management (PM), compensation, development, and succession planning can make a bottom-line difference in a retailer’s ability to reduce turnover, manage change, and achieve strategic goals. It also examines how retailers are using software-as-a-service (SaaS) solutions to make optimum use of budgetary and staff resources.

cracks  Plateau,software as a service,saas,talent management,saas companies,saas services,saas vendors,saas crm,saas application,itil change management,change management consultants,change management consultant,saas providers,saas hosting,change management strategy Read More...
Sage Saleslogix Guidebook
If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you achieve more value. And if you’re considering Saleslogix for your new CRM solution, you’ll learn best practices, including how to integrate and customize; how to move from sales to support, service, and marketing; and how to think strategically about training.

cracks  crm processes,crm selection,crm software,consumer relationship,consumer relationship system,customer centricity,customer experience,customer experience analytics,customer experience management,customer experience solutions Read More...
Giving a Business Process Management Edge to Enterprise Resource Planning
By providing business process management functionality, Exact hopes to bring competitive enhancements to enterprise resource planning systems used by small and medium businesses.

cracks  enterprise resource planning,business process management,ERP,BPM,front-office,back-office Read More...
Two Force.com Apps Joining Forces at Dreamforce 2010
<!--StartFragment--> One of the major takeaway messages from salesforce.com’s recent Dreamforce 2010 conference was the company’s diversification within the platform-as-a-service (PaaS) space. Namely, during their keynote presentations, the company’s executives admitted publicly to the Force.com platform’s proprietary nature (i.e., the non-mainstream Apex language), which made them decide

cracks   Read More...
The Devil’s in the Details (Based on a True Story)
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cracks   Read More...
Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference. However, a few months have passed and this period has helped salesforce.com craft the much clearer

cracks   Read More...

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