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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboard
A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

creat new account in gmail  efficiency but can also create opportunities for real customer “stickiness” and business growth. As indicated by Jonathan Byrnes, a prominent customer service thought leader and author, service innovation and growth requires proactive account management and intimate customer understanding. Today, leading companies are redefining customer service . Phrases like “building a relationship with the customer,” and “understanding the customer better than the customer understands herself” underscore Read More...

New Updates from Peoplefluent
Talent management professionals may be interested in Peoplefluent's announcement today revealing newly released features that support talent development, training programs, and effective employee communication. The press release underlines a deeper integration between Peoplefluent Talent Management—performance management, career planning, leadership talent reviews, and succession planning—and

creat new account in gmail  New Updates from Peoplefluent » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software Read More...
CC&B for the Telecommunications Industry RFI/RFP Template
CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioni...
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Documents related to » creat new account in gmail


Customer-oriented Banking and Account Origination
A decline in customer loyalty has put a great deal of pressure on financial institutions of late. Thus, as banks tailor products and services to meet customer demands, they must also boost revenue. That’s why it’s essential to target your most profitable customers with real-time insight that helps you drive revenue, increase profitability, and build long-term relationships with those customers.

creat new account in gmail  to Handle Change by Creating the Right Road Map for Your Talent Journey Better Business Outcomes with Business Analytics Fostering Employee Engagement in Your Organization Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership Read More...
TEC's New IT Directory
Web directories are great resources for people looking for a consolidated listing of companies, products, services, and other items. Organized in series of categories and menus, directories can be quite broad, such as the well-known Yahoo! Directory, or more specialized to cater to particular niche audiences like arts @ crafts fanatics. Some directories are free, while others are based on a paid

creat new account in gmail  TEC s New IT Directory » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software Read More...
G-Log Offers New Start For CEO, Management Team
Global Logistics Technologies (G-Log) will soon launch its Internet-based logistics software business for the transportation industry. G-Log is a new beginning for CEO Mitchell Weseley.

creat new account in gmail  G-Log Offers New Start For CEO, Management Team G-Log Offers New Start For CEO, Management Team Steve McVey - March 6, 2000 Read Comments G-Log Offers New Start For CEO, Management Team S. McVey - March 6th, 2000 Event Summary Founded in May 1999, Global Logistics Technologies (G-Log) will soon conduct a formal launch of its Internet-based logistics software business for the transportation industry. G-Log s products are targeted for international shippers that face significant complexity due to multi-mode Read More...
Hi from Kurt: TEC's New PLM Analyst
Hi, my name is Kurt, and I am a new member of the Research Analyst Group at TEC. Before contributing anything else to this blog site, I’d like to briefly introduce myself. <!--more-->I’m from China, where I earned my degree in Mechanical Engineering and worked for 10 years mainly helping manufacturers plan and implement information systems. During the last 5 years in China, I invested all my

creat new account in gmail  Hi from Kurt: TEC s New PLM Analyst » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s Read More...
A New Supply Chain
The global trade industry is changing faster than ever before. It’s now possible for importers to have a level of visibility into their business that was impossible a few years ago. Importers realize the profound effect this information will have on their ability to be profitable, and are eager to implement information solutions. So what’s the best application for you?

creat new account in gmail  to Handle Change by Creating the Right Road Map for Your Talent Journey The Importance of Data Representation: Best Practices in Creating a Usable Report Better Business Outcomes with Business Analytics Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service Read More...
Infor Opens HQ in New York, and Reveals New Brand
What was alluded to at the Inforum 2012 conference back in April 2012 (and talked about for the last several months in the media) finally took place on October 18, 2012, when Infor announced the grand opening of its new headquarters in New York City. This move not only announced the vendor’s new “digs,” but also introduced Infor’s new brand. The related press release briefly touched on Hook @ Loop

creat new account in gmail  Infor Opens HQ in New York, and Reveals New Brand » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more Read More...
New Venture Fund to Propel XML
Internet entrepreneur David Poole announced the creation of a venture capital fund targeted to XML-based companies.

creat new account in gmail   DataChannel uses XML to create Enterprise Information Portals, to serve information on Intranets, Extranets or the Internet. Market Impact XML is a language for identifying parts of a document by name. XML facilitates publishing documents to different media, embedding search terms in a document, and all forms of business to business commerce on the Internet. It promises to be the way that different systems can communicate, and is the basis for a number of proposed standards, including those from Read More...
MEMS: The New Class of Bar Code Scanner
What is compact, lightweight, ergonomic, and power-friendly? A microelectromechanical systems (MEMS)-based scan engine—an innovative scanning technology that provides outstanding reliability and performance. When it comes to supply chain laser scanning, the advantages MEMS scanners have over traditional lasers are unparalleled. While MEMS is not a new technology, it does provide a new option for bar code scanning.

creat new account in gmail  Representation: Best Practices in Creating a Usable Report Better Business Outcomes with Business Analytics Quality Management Acronym-Related White Papers: Business Intelligence (BI) |  Customer Relationship Management (CRM) |  Enterprise Resource Planning (ERP) |  Human Capital Management (HCM) |  Information Technology (IT) |  Key Performance Indicators (KPIs) |  Return on Investment (ROI) |  Software as a Service (SaaS) |  Total Cost of Ownership (TCO) Read More...
A New Platform to Battle Software Bloat?
Lawson has unveiled a new standards-based business applications platform designed to increase overall application quality and improve the product lifecycle experience for current and future Lawson clients.

creat new account in gmail  suite to Java and created a Movex product suite that spans many platforms and is not bound tightly to the iSeries. While Lawson has, in the past few years, renewed its commitment to the iSeries through some newer releases of its iSeries-based product, it is now moving in a direction that Intentia has already moved through. The expertise that Intentia has gained in moving the Movex suite to Java should therefore come in. In any case, Lawson will provide its iSeries customers with tools and a metadata Read More...

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