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Case Study: CRM Solution’s Superior Workflows and Multitenancy Create Stronger Customer Service
The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship management (CRM) software from Microsoft Dynamics, recently upgrading to version 3.0 for enhanced workflow features. Learn more about how the company benefits from the solution.

CREATE A BUBBLE DIAGRAM: Superior Workflows and Multitenancy Create Stronger Customer Service Case Study: CRM Solution’s Superior Workflows and Multitenancy Create Stronger Customer Service Source: Microsoft Document Type: Case Study Description: The Linc Group, provider of infrastructure and technical services, knows that client prospecting and retention are key to long-term success. To optimize the success of company and franchise offices, the company implemented customer relationship management (CRM) software from Microsoft
6/17/2008 12:29:00 PM

A Tour of the Clouds
Read this article to discover some of the basic ideas behind the cloud computing phenomenon—a concept that might change the way we understand the computing process. The term “cloud computing” might be the next biggest trend in the IT industry. Jorge Garcia explains some of the basic ideas behind cloud computing—and how it may help your organization in the future.

CREATE A BUBBLE DIAGRAM: a cloud computing model creates a more natural separation between two main layers. One is formed by the technology within the cloud infrastructure (computing hardware and applications) and the other is formed by information resources. Services can be configured, provisioned, or escalated internally without end user intervention or awareness. In a traditional computing system, it is more difficult to achieve the separation between the technical infrastructure and the functional infrastructure of the
6/22/2010 10:15:00 AM

What Does Having a Paperless Office Really Mean?
Establishing a paperless office may appear to be a daunting task, but if you understand your operational goals, and if you know what to expect from a paperless system, achieving beneficial results are much easier than you think.

CREATE A BUBBLE DIAGRAM: doing this is to create what is known as a decision matrix. A decision matrix is a fast and easy tool commonly used by consulting companies and the US military to add up values in order to quantify a particular decision. For example, let s say your organization is considering a paperless office system, and the two core reasons for wanting one are a) to have the ability to protect the organization s information from unauthorized users, and b) to be able to quickly search for data. A decision matrix allows
11/14/2007

A SaaS Primer
Explore software as a service (SaaS) primer.A great alternative to ERP manufacturers. Free white paper.s Software-as-a-service (SaaS) solutions can be a strategic advantage to businesses, letting companies avoid costly hardware, software licenses, and complex version upgrades. But because most major software vendors are touting some version of SaaS, there is confusion about the solution model and its advantages. Learn what SaaS really means, and discover the short-term and long-term benefits of the model and its variants.

CREATE A BUBBLE DIAGRAM: A SaaS Primer A SaaS Primer Source: Plex Systems Document Type: White Paper Description: Software-as-a-service (SaaS) solutions can be a strategic advantage to businesses, letting companies avoid costly hardware, software licenses, and complex version upgrades. But because most major software vendors are touting some version of SaaS, there is confusion about the solution model and its advantages. Learn what SaaS really means, and discover the short-term and long-term benefits of the model and its
3/30/2010 11:58:00 AM

Sage ERP X3 Version 6: A Sneak Peek » The TEC Blog
can be used to create custom applications, which can be integrated within the product. This is another feature that cannot be demonstrated during an online demo, but it’s worth mentioning since it’s one of the features that sets X3 apart from its competitors. Finally, here are the major enhancements in Version 6 compared to Version 5 (see graph below): -    Finance has been entirely rebuilt and now completely covers the functionality for this module. The main changes are related to multi-country,

CREATE A BUBBLE DIAGRAM: Sage ERP X3, version 6, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
24-09-2009

A Marketing Survival Guide
Find out in the white paper data quality: a marketing survival guide.

CREATE A BUBBLE DIAGRAM: and the challenges they create. You ll also learn how to locate and fix your own data quality problems—by attacking them right at the source. You don t have to live with data problems that spoil your marketing efforts. Find out how to run your organization with clean customer and prospect data. Download your PDF copy of Data Quality: A Marketing Survival Guide today!   For assistance, please contact customer service. Hours: 8:00 AM to 5:30 PM EST. Phone: 514-954-3665, ext. 367. Special Offer Files
7/1/2009

Hi Editors, this is a test
this is a test

CREATE A BUBBLE DIAGRAM: Hi Editors, this is a test Hi Editors, this is a test Source: Document Type: White Paper Description: this is a test Hi Editors, this is a test style= border-width:0px; />   comments powered by Disqus Related Topics:   Asset Management Related Keywords:   this,   is,   a test,   ok Source: Readers who downloaded this white paper also read these popular documents! Best Practices for Fixed Asset Managers ERP Systems Buyer’s Guide A Road Map to Data Migration Success SMB Finance and Accounting
6/11/2012 12:18:00 PM

Secure in a Foundry
Foundry Networks™, Inc. announced that they would be incorporating Secure Shell (SSH) Technology for free in all of its high-performance switching devices. That’s right! Foundry Networks has just made every Network Manager’s dream come true.

CREATE A BUBBLE DIAGRAM: Secure in a Foundry Secure in a Foundry G. Duhaime - June 9, 2000 Read Comments G. Duhaime - June 9, 2000 Event Summary Foundry Networks, Inc. announced that it would be incorporating Secure Shell Technology into all high-performance switching devices free of charge. According to Ken Cheng, Vice President of marketing for Foundry Networks, The internet has become the mass communication medium and an economic way to communicate among remote sites. It is used increasingly to access networking devices for
6/9/2000

The Lexicon of CRM - Part 1: From A to I
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

CREATE A BUBBLE DIAGRAM: database queries that are created by the user in real-time. Analytical CRM - A subset of Corporate Business Intelligence, which enables the generation of reports and graphs from information stored in databases to help users analyze various aspects of their business. For more details, see the Article CRM is Busting Out of It s Britches: Operational, Analytical, and Collaborative CRM Are Born . API - Application Programming Interface . Typically, a set of API s will be released by the vendor of software,
10/12/2001

Selecting an ERP Solution: a Guide
Selecting an ERP Solution: a Guide. Find Free Device and Other Solutions to Define Your Performance In Relation To ERP Solution. Looking for the right enterprise resource planning (ERP) package for your small to medium business (SMB) can be a daunting task. A fair amount of information is available about the actual software packages, but there is little advice on how to choose the right one. Learn strategies for a successful software selection—from initial requirements gathering, to evaluation, selection, and final implementation.

CREATE A BUBBLE DIAGRAM: of that much-needed guidance. Create a selection committee The first step in choosing an ERP package is to establish a software selection committee. Members of this committee should be decision makers in the organization representing all relevant departments. Here are guidelines to follow: Elect a committee leader. Don’t make the mistake of equating software to just IT. Choosing an ERP package is a business decision, not an IT decision. IT does play a supporting role, however. But the leader must have
11/6/2008 11:23:00 AM

Confessions of a Techno Junkie
Ideas on how to survive the avalanche of technology, avoid the lure of its pitfalls, and succeed with it as the enabler to true process innovation.

CREATE A BUBBLE DIAGRAM: attempting to find or create markets for their products. Sometimes, innovative technologies begin without an obvious market or use and serendipitously become vital (xerography). Almost always, the performance curve of the technology advances faster than the performance needs of the market, which creates a market dilemma for these companies—how to get the market to buy more. Again, the PC industry demonstrates this dilemma aptly. In the 90s, not only did many people buy their first PC, but major
5/20/2005


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