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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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A SaaS Start-up Cautionary Tale: The Makana Experience (Or: How You Can Create a Great Product and Still Hit the Wall)
Great products and a growing customer base are not enough to succeed in the SaaS ICM marketplace. Find out why Makana, a startup SaaS vendor, found it difficult

create a free account  (Or: How You Can Create a Great Product and Still Hit the Wall) This article has gone through several twists: it was initially conceived as an examination of the Makana product line in early 2009. I changed tack upon Makana’s acquisition by Salary.com during the second half of that year. The latest plot turn in the Makana saga is a recent e-mail I received from a Salary.com representative, issuing a no-comment with respect to Makana, as Salary.com intends to exit the sales compensation business. As for

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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4 Steps to a Best-run Business


To promote fast growth, small businesses often sacrifice process control for creativity. But sooner or later, unstructured creativity compounded by fast growth leads to the inability to make fact-based business decisions. Learn about four steps to developing a business strategy that can help you run your business more effectively by applying better control over your cost structure, minimizing risk, and anticipating change.

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How to Create a Business Case for Your Human Resources System


Getting CFO or CEO approval to purchase a new software system is often a challenge—but more so if that system is for human resources (HR), as HR is not traditionally considered a profit center. You need a business plan to gain management buy-in for your proposed HR project. Not sure what your plan should address? Find out the key components of a persuasive and detailed business case, so you can get support for your initiative.

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CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

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Insights to Accelerate Services Growth: Account Management, Service Metrics, and Customer Dashboards


A service business should be managed and measured based on the maturity of the business and the specific requirements of its customers. To take this approach, you need a framework for understanding how a services company and its customer engagement should be measured. Learn about the various ways to support strategic account management at each stage of your company’s evolution, which metrics are most relevant, and more.

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J.D. Edwards - A Collaboration Thought Leader Or A Disguised ERP Follower? Part 1: About J.D. Edwards


Like most of its peers, J.D. Edwards is hoping to rebound by focusing on Internet collaboration and extended-ERP applications. The company has also differentiated itself from competitors by embedding Enterprise Application Integration (EAI) into its OneWorld product. While J.D. Edwards' move into the EAI arena is indisputably risky, we commend its determination to bite the bullet and include integration systems into the core product offering. However, we also believe that managing this large application portfolio, much of which involves partnering or extensive integration and customization, will be cumbersome. Part 1 presents an overview

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Global Trade Hits Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way


When we left Jim, it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to know if their systems were able to support the company operating as a “deemed exporter.” (See Part I of this series.) Jim knew he needed to work his magic and offer a solution or at least a direction to management—that’s why they paid him

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Configuration Guide: Managing Virtual Servers Using a Virtual Machine Manager and a Clustered File System


Virtual data centers must enable increased physical server use and central management of virtual machine infrastructure. A clustered file system, with a virtual machine manager (VMM), can add critical new management and migration capability to current virtual servers. Before installing and configuring VMM, find out the hardware and software required for migration and integration, and helpful “how-to” pointers.

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Key Performance Indicators (KPIs)-A Critical Component of Enterprise Business Intelligence (BI)


The wise enterprise recognizes the need for objective metrics and measurements and for its users to establish metrics to monitor and manage results at every level in the organization. To meet these goals, an enterprise must select a sophisticated BI solution with powerful KPI and other BI and CPM features that are simple enough for every user and accessible from within and outside the walls of the enterprise. See how.

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Leveraging Technology to Maintain a Competitive Edge During Tough Economic Times--A Panel Discussion Analyzed Part Four: RFID Software Issues


Logically, radio frequency identification (RFID) deployment will be a far cry from a minor development project that can be completed in a few months or weeks. It will take months and years to assess how RFID will affect manufacturing and shipping operations and IT systems. It will take time to bring software up to a pilot stage, and after that, years of fine-tuning and IT system development will be needed to fully realize the gains in operational efficiency that the technology promises.

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Achieve a Complete Business Picture with a BI Dashboard


With the right business intelligence (BI) solution, any enterprise can improve performance, decrease time to market, analyze and forecast data, and achieve competitive advantage. However, it is important to consider whether your BI provides timely, clear data and integrates data from every possible source within the organization. The enterprise must carefully consider its specific requirements and choose a solution that provides the right information to the right user at the right time. Download this report to learn more.

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